As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Alex Toh TEK How to delete entries from formidable formsClosed   Formidable Forms integration for wpDataTables   Updated June 11, 2020 at 11:40am   4 Most recent comment from Aleksandar Vuković:Hi again AlexWell, you can access each form's Entries through Formidable:So, when you go there, you can delete entries. However, you can't delete them from wpDataTables. Yannis Panagis Can the foreign key id be somehow pass to the detail formClosed   Master-Detail Tables for wpDataTables   Updated June 11, 2020 at 11:39am   4 Most recent comment from Aleksandar Vuković:You're welcome YannisIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Noelle Leahy Setting up Amelia with Paypal SandboxClosed   Amelia   Updated June 11, 2020 at 11:36am   2 Most recent comment from Aleksandar Vuković:Hello NoelleYou haven't logged in:That's why you don't see anything.You need to create an account with PayPal first, and log into it, to manage your apps and credentials. Bill Geshwender Amelia not loading past service selectionClosed   Amelia   Updated June 11, 2020 at 11:27am   2 Most recent comment from Miloš Jovanović:HI Bill,Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most effici ... ProfesionalNet getting rid of "price"Closed   Amelia   Updated June 11, 2020 at 11:13am   10 Most recent comment from Aleksandar Vuković:Thanks for the suggestion, FrancescoI will forward the idea to our development team, and if it appears in customers' requests more frequently I'm sure it will be added. Perla Humphrey Calculated table column not updatableClosed   wpDataTables   Updated June 11, 2020 at 11:12am   3 Most recent comment from Aleksandar Vuković:Hi again PerlaUnfortunately, you won't be able to use date columns in Formulas, as only integer and float values will work there.Now, the issue here is that you are trying to modify a view, and u ... Carsten Question about the extras options on servicesClosed   Amelia   Updated June 11, 2020 at 10:41am   4 Most recent comment from [deleted]:You are welcome, Carsten. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. FABIO Pdf exportClosed   wpDataTables   Updated June 11, 2020 at 10:32am   4 Most recent comment from Aleksandar Vuković:Hi again FabioWell, sure, you can take a look at Report Builder's documentation, and see how it works on our sandbox site. If you like what you see and if it will be of use to you, you can purch ... Enrique Is possible to buy an appointment without select date/time? (for example, as a gift)Closed Pre-purchase questions for Amelia   Updated June 11, 2020 at 10:31am   2 Most recent comment from [deleted]:Hi Enrique,Thank you for your interest in our plugin.Unfortunately at the moment we don't have option for purchasing gift cards in our plugin.As for booking X sessions, we are currently working o ... Melinda ElementorClosed   Amelia   Updated June 11, 2020 at 10:22am   2 Most recent comment from [deleted]:Hello Melinda, Thank you for your purchase. 1. I tested your website now and I can't see where it isn't a mobile responsive , could you please tell me what device you are using? And please ... Marc Scheff connecting employee to existing WP userClosed   Amelia   Updated June 11, 2020 at 10:08am   2 Most recent comment from [deleted]:Hello Marc Scheff, Thank you for your purchase. In order to connect employees in Amelia with WordPress users these users need to have the Amelia Employee user role in WP. If you need your users to ... Nitin Narvekar Connecting with Notion DatabaseClosed Pre-purchase questions for wpDataTables   Updated June 11, 2020 at 9:43am   7 Most recent comment from Aleksandar Vuković:Hello NitinUnfortunately, there's nothing we can do in that case.You can only connect to databases you know the connection details for:Vendor (MSSQL, MySQL, PostgreSQL), host address, database na ... Darren Frantz google calendarClosed   Amelia   Updated June 11, 2020 at 9:37am   4 Most recent comment from [deleted]:Hello Darren, Could you please tell me have you replaced the redirect URI for Amelia (Google) in your database? If yes, please re-create the employee in Amelia and then try connecting it to their Go ... Roshan Sujeebun How to add recurring appointmentsClosed   Amelia   Updated June 11, 2020 at 9:35am   2 Most recent comment from Aleksandar Vuković:Hello RoshanI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.It should be included in our next update, though, which should ... Ricardo Zamora Show xx entries and Search doesn't workClosed   wpDataTables   Updated June 11, 2020 at 9:33am   8 Most recent comment from Aleksandar Vuković:Oh, right, sorry RicardoYeah, you will need to do it again once the plugin updates.With every update, this has a chance to stop working again. Since we don't know with which plugin the bootstrap ...