Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
I'm new to wordpress and Amelia.
My purpose in purchasing Amelia is to have clients schedule a consultation for our service (1 hour appointments).
I would like to be able to add a questionnaire to the scheduling process.
I would like to receive payment before the appointment is officially scheduled.
When an appointment is booked... I would like to add an addition 45 minutes of unavailability to the schedule to allow for travel time between appointments.
I am struggling to find these functions but the sales team told me Amelia does all this and more. I am struggling. Help would be greatly appreciated.
Thanks,
James
Hello James,
Thank you for your purchase.
You can create custom fields in Amelia for any additional questions you have for your customers and they will be added to the booking form for services you choose when you create them, You can read more about this feature here.
There isn't a possibility to receive a payment before the appointment is scheduled. The payment can be done online - in the bookign process - using PayPal, Stripe or WooCommerce, or on-site (offline) when customers come to the appointment. There is a possibility to set the Default status of the appointments booked to be Pending, and then yo approve them in the back-end.
There is a possibility to add Buffer times for the Services, so you can set the Buffer time after to be 45 min for the services, and if appointment is booked for that service, there will be a 45 min break before the following time slot available for booking. You can read here about the Services' options.
If you have any further questions feel free to ask.