As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Wien Appointment bookingClosed   Amelia   Updated June 10, 2020 at 10:52am   6 Most recent comment from Aleksandar Vuković:Hello SilviaCan you tell me how I can replicate the issue with the Gutenberg block?I went into the "Booking page" page, and added a classic block. There, it works fine:In your screenshot, however, I ... Gentjan User interfaceClosed Pre-purchase questions for Amelia   Updated June 10, 2020 at 10:50am   2 Most recent comment from Miloš Jovanović:Hi Gentjan,Thank you for you inquire.Can you please describe me more or send me link of that booking form, or short video, so I can take a look.Best regards. Tyrone HUSSEINI About multiple locationsClosed Pre-purchase questions for Amelia   Updated June 10, 2020 at 10:29am   4 Most recent comment from [deleted]:Hi Tyrone Husseini,You are welcome.1) Probably in a couple of weeks Front-end employee panel will be released. 2) Unfortunately employee will not have option to export list of customers at the mome ... Carsten WooCommerce integration only for non-free servicesClosed   Amelia   Updated June 10, 2020 at 10:00am   6 Most recent comment from [deleted]:Yes, because of the many settings there are in the back-end, we added some to the database. Glad to see that it worked for you If you have any other questions or concerns feel free to open a new tick ... daniel Translate emailsClosed Pre-purchase questions for Amelia   Updated June 10, 2020 at 9:39am   2 Most recent comment from [deleted]:Hi Daniel,Thank you for your interest.Unfortunately we do not have option for translating notifications. Plugin is translatable but for WPML the dynamic strings ca not be in two languages at the same ... Billy Martin Sharing to Social mediaClosed Pre-purchase questions for Amelia   Updated June 10, 2020 at 9:16am   2 Most recent comment from Miloš Jovanović:HI Billy,Thank you for your inquire.Sorry to disappoint you but unfortunately social links are not possible to achieve with the plugin built-in features at the moment.Best regards. Amit Gupta Calendar + Time ViewClosed   Amelia   Updated June 10, 2020 at 9:12am   4 Most recent comment from Aleksandar Vuković:Hello AmitYou can set the Service capacity to be 4, and make sure your Appointment Settings look like this:This way you will achieve what you described. 4 customers will be able to book the same appoi ... Mary Jo Staebler API for custom developmentClosed Pre-purchase questions for Amelia   Updated June 10, 2020 at 9:02am   2 Most recent comment from [deleted]:Hi Mary Jo Staebler,Thank you for your interest in our plugin.We have API Routes for the Amelia app, but most of them are protected depends on of the permissions that is set in WordPress Accounts. Yo ... Lyra Incorrect timeClosed   Amelia   Updated June 10, 2020 at 8:58am   4 Most recent comment from [deleted]:Glad to see that!If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Jack Individual Service PagesClosed Pre-purchase questions for Amelia   Updated June 10, 2020 at 8:45am   2 Most recent comment from Miloš Jovanović:Hi Jack,Thank you for your inquire.Here’s the list of all our shortcodes: For Step-by-Step Booking Wizard view:[ameliabooking] if you want to show the basic Step-by-step Booking wizard,[ameliabook ... martin Need an specific page for employeesClosed   Amelia   Updated June 10, 2020 at 8:41am   4 Most recent comment from [deleted]:No, unfortunately, that can't be achieved using webhooks or anything else in Amelia with its current built-in features. If you have any other questions or concerns feel free to open a new ticket ... Andrea StripeClosed   Amelia   Updated June 10, 2020 at 8:09am   2 Most recent comment from [deleted]:Hello Andrea, I see this is  a duplicate ticket, for the same issue like the one you opened earlier, and my colleague responded to that one, so you can continue solving the issue there. I will clo ... Toan Data TablesClosed Pre-purchase questions for wpDataTables   Updated June 10, 2020 at 8:06am   2 Most recent comment from Aleksandar Vuković:Hello ToanThank you for your interest in our plugin.This can't be done with the built-in features of the plugin. You can limit the table, so it displays one row by default, and with the help of o ... Heinz Robert %zoom_join_url_date_time% Not working anymore?Closed   Amelia   Updated June 10, 2020 at 8:05am   4 Most recent comment from [deleted]:Hello Heinz, Yes, that is strange. I was trying but couldn't reproduce the issue on our testing site. Could you please tell me when you edit other events in Amelia are they changing in Zoom as ... Temper upgradingClosed Pre-purchase questions for Amelia   Updated June 9, 2020 at 4:58pm   12 Most recent comment from [deleted]:Hi Temper,We have refunded you the license.Best regards.