As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Philip Darville Time Slot HoursClosed   Amelia   Updated June 11, 2020 at 9:27am   3 Most recent comment from [deleted]:Hello Philip Darville,Thank you for your purchase. Glad to see you managed to find a solution for the issue you had. Thank you for letting us know. If you have any other questions or concerns feel ... Frans Bosman custom fieldsClosed   Amelia   Updated June 11, 2020 at 8:50am   2 Most recent comment from Aleksandar Vuković:Hello FransYou can add hyperlinks only to the "Text Content" custom field. So, you'll need to add that field as well. Something like this:And in front-end it will look like this: Mat Private TicketClosed   Amelia   Updated June 11, 2020 at 8:49am   3 Most recent comment from [deleted]:Hello Mat, Glad to see you received a response! Thank you for letting us know.It isn't the case that  we are responding differently for private and public tickets. We don't look if it is ... Roshan Sujeebun User with "Amelia Manager" role cannot add coupon while making an appointment in the backend admin profile.Closed   Amelia   Updated June 11, 2020 at 8:08am   2 Most recent comment from [deleted]:Hello Roshan,1. Coupons can be used for online front-end booking only, so there isn't a possibility to add coupons while booking on the back-end in Amelia with its current built-in features. You ... Craig Mullock LocationClosed   Amelia   Updated June 10, 2020 at 6:02pm   13 Most recent comment from Aleksandar Vuković:Hi again CraigI'll quote you real quick:I’m under the impression my clients need to make a booking through Amelia calendar 1st, get the confirmation email of the booking with the customer pane ... Carsten Kaestner Charts FilterClosed   wpDataTables   Updated June 10, 2020 at 5:42pm   2 Most recent comment from Aleksandar Vuković:Hello CarstenThank you for your purchase.If you want the charts to follow table filtering, then both the page and the chart need to be displayed on the same page. Also, for the filters to be shown, th ... samhaiden Front end editingClosed   wpDataTables   Updated June 10, 2020 at 4:38pm   2 Most recent comment from Aleksandar Vuković:Hello samhaidenThank you for your purchase.Unfortunately, only one MySQL table can be edited at a time. Queries from multiple tables with joins cannot be used as an editable feature, since SQL UPDATE ... Perla Humphrey Custom JS not workingClosed   wpDataTables   Updated June 10, 2020 at 4:17pm   8 Most recent comment from Aleksandar Vuković:Alright, PerlaIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Aaron Email NotificationsClosed   Amelia   Updated June 10, 2020 at 2:55pm   4 Most recent comment from [deleted]:Hello Aaron,If you haven't added maybe a plugin for this purpose - sending email - on your website, then please check this out with the hosting, maybe they have changed something on the server ... Georg Großmann showing available employees todayClosed   Amelia   Updated June 10, 2020 at 1:44pm   8 Most recent comment from Aleksandar Vuković:I surely hope so GeorgThanks for providing the feedback, I believe it will be useful for our other customers as well. empirega ServicesClosed   Amelia   Updated June 10, 2020 at 12:50pm   2 Most recent comment from [deleted]:Hello empirega, If you are talking about multiple customers in one booking, that can be achieved if you set up the Maximum capacity of a service to be 50 and enable the option Show "Bringing anyone ... sakthi Employee Panel similar to Customer PanelClosed Pre-purchase questions for Amelia   Updated June 10, 2020 at 11:51am   7 Most recent comment from Miloš Jovanović:HI sakthi,The pleasure is all mine.Have a great day!Best regards. Helmut Berger Add more Characters to Service Description and employee noticeClosed   Amelia   Updated June 10, 2020 at 11:19am   2 Most recent comment from Aleksandar Vuković:Hello Daniel.You can go to ../wp-content/plugins/ameliabooking/src/Domain/ValueObjects/String/Description.php and increase the MAX_LENGTH property.That should do it. Georg Großmann service durationClosed   Amelia   Updated June 10, 2020 at 11:18am   6 Most recent comment from [deleted]:Thank you for understanding!Hello Georg, You are welcome. Glad to see it worked. 1. There isn't a possibility to hide the ending time of a time slot in Amelia with its current built-in features ... Hubert CAMPAN Feature request: Real user planningClosed   Amelia   Updated June 10, 2020 at 11:00am   4 Most recent comment from [deleted]:You are welcome!I see, you are talking about the Calendar page. Unfortunately, there isn't a possibility to have that page/view on the front-end, in the Customer panel. I will add it as a feature ...