As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

YVES KASSIS Simple Formula CellClosed   wpDataTables   Updated August 18, 2020 at 1:26pm   5 Most recent comment from Aleksandar Vuković:Hello YvesI don't believe we'll ever achieve the complexity of Excel formulas, but the plugin is constantly under development, so it may evolve in that direction at some time in the future. ... Linda Members areaClosed   Amelia   Updated August 18, 2020 at 1:02pm   4 Most recent comment from Aleksandar Vuković:Hello LindaI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Maybe you could use this workaround. You can create a service w ... Khoa Nguyen Ongoing problem with ZoomClosed   Amelia   Updated August 18, 2020 at 12:53pm   4 Most recent comment from Aleksandar Vuković:I agree with you on that, KhoaI will forward the suggestion to our development team in hope they can fix it for one of our future updates. George Cleveland Foreign Key data not showing up in select boxClosed   wpDataTables   Updated August 18, 2020 at 12:47pm   3 Most recent comment from Aleksandar Vuković:Hello GeorgeThank you for your purchase.Unfortunately, this is how the plugin works at the moment. Since both tables are on the same page, the second table wouldn't be able to pull the newly ente ... Alexander Adding an eventClosed   Amelia   Updated August 18, 2020 at 11:27am   2 Most recent comment from [deleted]:Hello Alexander,Thank you for your purchase. 1) There isn't a possibility of skipping the employee selection in the back-end bookings with Amelia's current built-in features, and this is t ... Romain FonctionalitiesClosed Pre-purchase questions for Amelia   Updated August 18, 2020 at 10:43am   2 Most recent comment from [deleted]:This ticket has already been answered so I will close it. dino multi languageClosed Pre-purchase questions for Amelia   Updated August 18, 2020 at 10:00am   2 Most recent comment from Miloš Jovanović:Hi dino.Thanks so much for your interest. Yes, this is possible to use Amelia on multi languages sites but dynamic strings such as service and category names and notifications can not be in more than ... Stefaan Subscription, domain and translationClosed Pre-purchase questions for Amelia   Updated August 18, 2020 at 9:46am   19 Most recent comment from Miloš Jovanović:Hi Stefaan,Yes, one time purchaseBest regards. Marco Access Backend to Book Appointments from iPhone & iPadClosed   Amelia   Updated August 18, 2020 at 9:19am   4 Most recent comment from [deleted]:You are welcome, Marco! Thank you for letting me know.I wasn't quite sure if I understood your question well If you have any other questions or concerns feel free to open a new ticket and we wil ... joe Font StylingClosed   Amelia   Updated August 18, 2020 at 9:14am   10 Most recent comment from [deleted]:Hello Joe, It can be placed as Text directly on the page, and there are HTML formats in the page builders so this is why we often send this as HTML, but it is CSS just remove the tags, so this is th ... darren Won’t update and notifications have stopped sendingClosed   Amelia   Updated August 18, 2020 at 9:09am   2 Most recent comment from Aleksandar Vuković:Hello DarrenNotifications have nothing to do with the update. You should check your Notification settings for that.As for the update, I checked your license, and see it is activated on driverightaca ... Loay PayPal in AmeliaClosed Pre-purchase questions for Amelia   Updated August 18, 2020 at 9:02am   2 Most recent comment from [deleted]:Hi Loay,This is a pre-purchase category reserved for those who didn't purchase the plugin yet, to get support you need to open the ticket in Amelia category with your purchase code. This is nec ... Manuel Sedona Toggle for additional contentClosed Pre-purchase questions for wpDataTables   Updated August 18, 2020 at 8:54am   4 Most recent comment from Aleksandar Vuković:Hi again ManuelSure, you can go to wpDataTables settings, and increase the tablet's default width to a bigger value (5.000 for example), so all screens below 5.000px will be considered tablets, a ... Gerlinde Membership / SubscriptionClosed   Amelia   Updated August 18, 2020 at 8:53am   4 Most recent comment from Aleksandar Vuković:Thank you, GerlindeIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. jeroencarre Employees booking a appointmentClosed   Amelia   Updated August 18, 2020 at 8:42am   2 Most recent comment from Aleksandar Vuković:Hello JeroenThank you for your purchase.If the time slot is not available, it's not available. No one can book an appointment for a time slot that's not open for booking.