Okay

Public Tickets

Tom Where to find shortcode IDsClosed   Amelia   Updated May 28, 2020 at 11:59am   2 Most recent comment from Miloš Jovanović:HI Tom,Thank you for your purchase.At the moment, until we find a proper solution, you can check the ID of the services locations directly in the database.We are currently working on seeing the IDs i ... DM1B Time Zone ConflictClosed   Amelia   Updated May 28, 2020 at 11:55am   2 Most recent comment from [deleted]:Hello DM1B, Thank you for your purchase. Unfortunately, you can't have different time zones for the employees in the back-end of Amelia. Only one timezone can be set and it is the timezone tha ... john eriksson Future feature?Closed Pre-purchase questions for Amelia   Updated May 28, 2020 at 11:46am   2 Most recent comment from [deleted]:Hi John,Thanks for your question.Unfortunately we are not planing resource booking at the moment. Our plugin wasn't initially built for that so it would be very extensive work and changing of h ... Li Z Translate content in ameliaClosed   Amelia   Updated May 28, 2020 at 11:30am   2 Most recent comment from [deleted]:Hello Li, I see this is a duplicate ticket, the same as the other one you opened, and my colleague responded to the other ticket. So you can continue the discussion there on this matter and I will c ... Torben Heikel Vinther Map WordPress user to an employeeClosed   Amelia   Updated May 28, 2020 at 11:25am   9 Most recent comment from Aleksandar Vuković:Hello guys.I'm not sure how you were able to add the "Amelia Employee" user role to the Administrator user role, but that shouldn't be possible with the User Role Editor plugin.Any other use ... Michelle IntegrationClosed Pre-purchase questions for Amelia   Updated May 28, 2020 at 11:19am   2 Most recent comment from [deleted]:Hi Michelle,Thanks for your questions.Yes, you can ask information relevant to you with custom field, just make custom fields and chose service that you want custom field to be applied to it will app ... Douglas Thompson Booking a session vs a date and timeClosed Pre-purchase questions for Amelia   Updated May 28, 2020 at 11:18am   2 Most recent comment from Miloš Jovanović:Hi Douglas,Thank you for your inquire.Unfortunately something that you require is called recurring appointments which unfortunately is not possible with the plugin built in features right now.This fe ... Emmanuel Soyer Reset all past appointments after testingClosed   Amelia   Updated May 28, 2020 at 10:56am   8 Most recent comment from [deleted]:You are welcome, Emmanuel.  If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Katherine Time zone pickerClosed   Amelia   Updated May 28, 2020 at 10:46am   4 Most recent comment from Aleksandar Vuković:Hello KatherineYou are correct - something like this can't be done with the plugin's built-in features.You would need to manually calculate the time difference, and add the time in back-end ... Marina Rossi SMS price chargedClosed   Amelia   Updated May 28, 2020 at 10:37am   2 Most recent comment from [deleted]:Hello Marina Rossi, This means that the SMS notification took more actual SMS messages to be sent. The Segments column in Amelia -> SMS Notifications, that you will find on your screenshot as well ... Kevin Tracy Notifications no longer sendingClosed   Amelia   Updated May 28, 2020 at 10:35am   6 Most recent comment from Aleksandar Vuković:Hi again KevinIf the test email goes through, so should real ones. They use the same setting, so I don't see a reason why this wouldn't work.I can see you're still on Amelia 2.5, but ... Heather Wicksted Image ColumnClosed   wpDataTables   Updated May 28, 2020 at 10:28am   4 Most recent comment from Aleksandar Vuković:Thanks for letting me know, HeatherIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. JN Row highlightingClosed   wpDataTables   Updated May 28, 2020 at 10:11am   4 Most recent comment from Aleksandar Vuković:Hi again J.N.That is, unfortunately, true - you can't have conditional formatting rules applied between columns.At the moment there is no workaround for this. Honey Goyal Amelia WooCommerce Email DetailsClosed   Amelia   Updated May 28, 2020 at 9:51am   4 Most recent comment from [deleted]:Hello Honey, There isn't  a possibility to get the ID from Amelia, but Amelia works with admin-ajax calls, so you can check if that can somehow help you out. Also, I'm getting the WooCom ... Tommaso Sala WRONG SERVICES SHOWING IN CATEGORYClosed   Amelia   Updated May 28, 2020 at 9:49am   8 Most recent comment from [deleted]:You are welcome, Tommaso.Glad to see the issue is resolved. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.