Public Tickets
Andrius
Web HooksClosed
Amelia
Updated July 31, 2020 at 5:05pm
4
Most recent comment from [deleted]:You are welcome, Andrius. Will note that for the documentation revision.If you have any other questions or concerns feel free to open a new ticket and we will gladly help.
Marina
Turn off "add to calendar"Closed
Amelia
Updated July 31, 2020 at 4:56pm
2
Most recent comment from [deleted]:Hello Marina, You need to disable the option Send Event Invitation Email that you will find in Amelia -> Settings -> Integrations -> Google calendar settings and the Google invitation emails won ...
James Lindsay
ZOOM IntegrationClosed
Amelia
Updated July 31, 2020 at 4:38pm
2
Most recent comment from [deleted]:Hello James Lindsay, Thank you for your purchase. 1. Could you please confirm - even though employees work hours are on at the moment, the Status is Away for them? 2. Could you please tell me have ...
Vincenzo Pellegrini
more infoClosed
Amelia
Updated July 31, 2020 at 4:31pm
2
Most recent comment from [deleted]:Hello Vincenzo Pellegrini ,Thank you for your purchase. 1. Unfortunately no, Custom fields can be added only to Services and EVents, so in the bookings customers make they add more information using t ...
Charlie
Removing AmeliaClosed
Amelia
Updated July 31, 2020 at 11:50am
2
Most recent comment from [deleted]:Hello Charlie, All of the tables with _amelia_ in their name should be deleted from the database, but there is also an option for Amelia saved in your wp_option table (it can have some other prefix r ...
René Stäblein
MSSQLClosed
Pre-purchase questions for wpDataTables
Updated July 31, 2020 at 11:46am
3
Most recent comment from Aleksandar Vuković:Hello RenéGlad to see you were able to resolve the issue.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Helder Pinto
General Appointement ViewClosed
Pre-purchase questions for Amelia
Updated July 31, 2020 at 11:31am
2
Most recent comment from Miloš Jovanović:Hi Helder,Thank you for your inquire.At the moment the only views possible for the customers are displayed on our demo sites.You can check how the booking forms are looking on this link belowhttps:// ...
Stine Bjerregaard
Unique time slot for each event or serviceClosed
Amelia
Updated July 31, 2020 at 10:42am
4
Most recent comment from Aleksandar Vuković:You're welcome StineIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Lakeitha Grey
Specific Service DatesClosed
Amelia
Updated July 31, 2020 at 10:10am
2
Most recent comment from Aleksandar Vuković:Hello LakeithaYou can only create Special Days for your employee, where you would define which services he's going to work on during that special day.For example, you can add only that service o ...
Piotr Kowalski
Standalone editorClosed
wpDataTables
Updated July 31, 2020 at 9:04am
4
Most recent comment from Aleksandar Vuković:You're welcome, PiotrIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
RUBENS PEREIRA
Enable Employee PanelClosed
Amelia
Updated July 31, 2020 at 8:54am
2
Most recent comment from [deleted]:Hello RUBENS PEREIRA,Thank you for your purchase. You need to have version 2.8 of Amelia in order to have the Employee panel option in Roles settings. So if you have some later version of the plugin, ...
Sharon Kelly
ICal - Add to CalendarClosed
Amelia
Updated July 31, 2020 at 8:09am
4
Most recent comment from Aleksandar Vuković:Hi again SharonHave you checked your iCal settings?There were some time zone issues when it comes to the Employee panel, and that will be fixed with the next update, scheduled for next week, so if you ...
Derek Burton
PaypalClosed
Amelia
Updated July 31, 2020 at 8:07am
4
Most recent comment from [deleted]:Hello Derek, When you create the API in PayPal you just copy the Client ID and Secret from PayPal and paste them to the corresponding fields in Amelia -> Settings -> PayPal (just enable PayPal first) ...
Rory Finch
Buffer time after an initial service completesClosed
Amelia
Updated July 31, 2020 at 7:31am
4
Most recent comment from [deleted]:Hello Rory, Glad to see that the issue is resolved. Thank you for letting me knowYou are welcome.If you have any other questions or concerns feel free to open a new ticket and we will gladly help.
Adrian
smtpClosed
Amelia
Updated July 30, 2020 at 8:22pm
2
Most recent comment from Aleksandar Vuković:Hello AdrianThank you for your purchase, and sorry to hear you're having issues.Issue with email notifications could be caused by several reasons:
1. Your hosting provider is blocking all 3rd pa ...