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Public Tickets

Sarah Minor Fatal Error on my websiteClosed   Amelia   Updated June 26, 2020 at 12:02pm   2 Most recent comment from [deleted]:Hello Sarah Minor, The error that you have is because there is a conflict between Amelia and woo-mailerlite plugin, you can see this plugin as well in the error/screenshot you sent. Could you please ... MonaH Error message when inserting a lineClosed   wpDataTables   Updated June 26, 2020 at 11:59am   3 Most recent comment from Aleksandar Vuković:Hi MonaHThank you for your purchase, and for your feedback.If you don't have a row with your ID in it, and you've enabled "Users see and edit only own data", that's the reason why you&# ... Panteleimon Amelia featureClosed Pre-purchase questions for Amelia   Updated June 26, 2020 at 11:21am   4 Most recent comment from Miloš Jovanović:Hi Panteleimon,Thank you for explanation.Then this can be the issue because you need to specify where the services are, employees that are providing those services and the locations.Which in your ca ... Becca Can confirmation emails automatically link to files attached during booking?Closed   Amelia   Updated June 26, 2020 at 11:18am   2 Most recent comment from [deleted]:Hello Becca, Thank you for your purchase. You can add information from the custom fields to the email notifications using the placeholders,  but this isn't possible for the attachment custom ... Jacqueline Barrett Service not workingClosed   Amelia   Updated June 26, 2020 at 11:01am   2 Most recent comment from [deleted]:Hello Jacqueline Barrett, Thank you for your purchase. Could you please tell me what issue exactly do you have with Amelia so we can help out? Thank you.  Michael Szajewski two tables on one pageClosed   wpDataTables   Updated June 26, 2020 at 10:45am   4 Most recent comment from Aleksandar Vuković:Good news, MichaelThanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Marlon Rebello Viana Endless loading on the tableClosed   wpDataTables   Updated June 30, 2020 at 7:06am   3 Most recent comment from Aleksandar Vuković:Hi again MarlonI saw your email, and checked your website.The overall experience is pretty bad. The table takes forever to load in back-end, and it's not what's supposed to be happening for ... Victor How to remove the blue circle with 3 letters inside ?Closed   Amelia   Updated June 26, 2020 at 10:09am   2 Most recent comment from [deleted]:Hello Victor, Thank you for your purchase.This can be hidden with adding custom CSS to the page where you have Amelia. Please try adding this format HTML to the page:  .am-category-services-thumbs ... Ricardo Export Employees en ServicesClosed   Amelia   Updated June 26, 2020 at 9:39am   2 Most recent comment from Aleksandar Vuković:Hello RicardoThere are no built-in functions to do that, but I suppose you would be able to export/import employees and customers if you copy the wp_amelia_users table from one site to another. It&# ... Aletta van Oostveen connecting Amelia with Google CalenderClosed   Amelia   Updated June 26, 2020 at 9:35am   5 Most recent comment from Aleksandar Vuković:Hi again AlettaI logged in, and saw that "Remove Google Calendar busy slots" wasn't enabled:I enabled it, and increased the maximum number of returned events to 1000, so now your busy events fro ... Mougel Theme calendarClosed Pre-purchase questions for Amelia   Updated June 26, 2020 at 9:08am   2 Most recent comment from Miloš Jovanović:HI Mougel,Thank you for your inquire. Yes, Amelia can be used for restaurant table booking but we do not have a theme/demo for it. We don't have an option for displaying the table plan, but you ... Daryl Geary appointment duration fexabiltyClosed Pre-purchase questions for Amelia   Updated June 26, 2020 at 8:07am   4 Most recent comment from Miloš Jovanović:Hi Daryl,To clarify is it possible to overlap appointments?This is not possible with the plugin built-in features.Overlapping appointments are only possible with different employees, not with the sam ... Roshan Sujeebun How to enable both woocommerce + onsite payment methodClosed   Amelia   Updated June 26, 2020 at 7:52am   4 Most recent comment from Aleksandar Vuković:Hi again RoshanYou can only go to the Appointment details (Edit appointment)/Payment/View Payment Details, and change it there:For example, you can see (before saving) that the appointment info change ... Roshan Sujeebun how to generate custom report based on custom fields that i have added for my servicesClosed   Amelia   Updated June 26, 2020 at 7:18am   4 Most recent comment from Aleksandar Vuković:Hi again RoshanUnfortunately the way it's exported can't be customized. I don't like how it looks either, but there's nothing I can do to help you out with this, I'm afraid.I ... Dana Basic versionClosed Pre-purchase questions for wpDataTables   Updated June 26, 2020 at 7:04am   2 Most recent comment from Aleksandar Vuković:Hello DanaThank you for your purchase.If you purchase the plugin and cancel your subscription through our store, you will receive all updates, and have premium support until one year passes.When that ...