As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Wes Demo not working very well.Closed Pre-purchase questions for Amelia   Updated August 19, 2020 at 9:10am   2 Most recent comment from [deleted]:Hi Wes,Thank you for your interest in our plugin.We don't have free trial version, what we have are our demos where you can try both back-end and front-end booking forms, but you should know that ... Mads Holm Andersen Can employees create own coupons?Closed Pre-purchase questions for Amelia   Updated August 19, 2020 at 8:57am   4 Most recent comment from [deleted]:Hi Mads,We had a shared roadmap for the summer but we have not made a new one for the next couple of months. What I can say is that we are currently working on the Packages feature and couple of impro ... Julián Pérez List employees in front endClosed   Amelia   Updated August 19, 2020 at 8:44am   2 Most recent comment from Aleksandar Vuković:Hello JuliánI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You can create a page where you will list all your employees, ... brett cell formatting using css classesClosed   wpDataTables   Updated August 19, 2020 at 8:41am   2 Most recent comment from Aleksandar Vuković:Hello BrettWe don't cover stuff not developed by us in our documentation, so you will never find detailed explanations on how to use HTML, CSS, SQL, JS, etc. CSS is something you need to know in ... Nishant Raj Amelia slows down WordPress Admin panelClosed   Amelia   Updated August 19, 2020 at 8:13am   9 Most recent comment from [deleted]:Hello Charles,  There are couple of users reporting this but we couldn't reproduce it on our testing site, this is why we ask for credentials to narrow down the issue. This is forwarded to our d ... jimmy Zoom integrationClosed   Amelia   Updated August 19, 2020 at 8:08am   3 Most recent comment from Aleksandar Vuković:Good news, JimmyThanks for letting us know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Neil Lyons not showing appointmentsClosed   Amelia   Updated August 19, 2020 at 7:53am   4 Most recent comment from [deleted]:Hello Neil, Yes, when someone already booked one time slot, and if that is a group appointment, it isn't possible for you to create separate appointment in the back-end for that time slot/appoin ... Jack Parcell Displaying Manager Dashboard on FrontendClosed   Amelia   Updated August 19, 2020 at 7:47am   4 Most recent comment from Aleksandar Vuković:Hey JackThat's great news, thanks for letting me know.I saved your reply, so in case anyone else asks the same question, I'll know where to point them. Julián Pérez Employee = ClientClosed   Amelia   Updated August 19, 2020 at 7:40am   2 Most recent comment from [deleted]:Hello Julián Pérez, Thank you for your purchase. There isn't a possibility for employees to be customers as well, because they have different access and permissions in Amelia. They can probabl ... Andrew Kenth Usage IdentificationClosed   wpDataTables   Updated August 19, 2020 at 6:24am   6 Most recent comment from Aleksandar Vuković:I see Andrew.Maybe you could use a plugin like Shortcodes Finder or some custom work, like mentioned before.I see people trying to do similar stuff on these links:https://wordpress.stackexchange.com ... Adla translation of pluginClosed   wpDataTables   Updated August 18, 2020 at 5:03pm   2 Most recent comment from Aleksandar Vuković:Hello again AdlaI'll just copy my email response here:Our company is based in Belgrade, so if you wish, we can continue in Serbian/Croatian/Bosnian. Your ticket is assigned to me, but our working ... DappersUK Amelia 'confirm booking button' not workingClosed   Amelia   Updated August 18, 2020 at 2:02pm   4 Most recent comment from [deleted]:Hello Bono, As I can see my colleague has responded to the ticket you opened regarding this matter, so you can continue resolving the issue in your ticket. I am sure the issue will be resolved soon. ... Miriam Michalak Reoccuring zoom events/appointmentsClosed Pre-purchase questions for Amelia   Updated August 18, 2020 at 1:58pm   6 Most recent comment from [deleted]:Hi Miriam,I am very glad to hear that and I wish you all the best with a project.After the purchase you have got access to our premium support which you can contact in Amelia section of this same supp ... Khoa Nguyen Change "Closed" text when signups are fullClosed   Amelia   Updated August 18, 2020 at 1:46pm   2 Most recent comment from [deleted]:Hello Khoa Nguyen, You can only change the string Closed to Full by using some translation tool if you want, but it would apply to any place where this Label is used in the plugin, and it would apply ... Kasper Divide bookings evenly over employeesClosed Pre-purchase questions for Amelia   Updated August 18, 2020 at 1:34pm   2 Most recent comment from [deleted]:Hi Kasper,Thank you for your interest in our plugin.We don't have the exact option to rearrange and divide people between employees but you would be able to create two Events and put for both max ...