As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Sergio Sedas Can we personalize schedules per serviceClosed   Amelia   Updated August 17, 2020 at 1:29pm   2 Most recent comment from Aleksandar Vuković:Hello SergioUnfortunately, services don't have working hours, and they depend on employees.So, what you did is actually the only way to do it. You need to have 3 employees for each of these servi ... Alan Service Providers' Profile DisplayClosed   Amelia   Updated August 17, 2020 at 1:28pm   2 Most recent comment from [deleted]:Hello Alan, There isn't a possibility of showing Employees' details on the front-end with Amelia's current built-in features, unfortunately. If you want, you can provide employees ... 清間　達延 about upgradingClosed Pre-purchase questions for wpDataTables   Updated August 17, 2020 at 1:26pm   2 Most recent comment from Aleksandar Vuković:Hello 清間　達延Thank you for your interest in wpDataTables.You can create SQL query based tables from your database, yes.And you can also create some Highchart charts.The charts can only be crea ... Thung Jia Cheng Is it possible for employee to select session slot via front-end panelClosed   Amelia   Updated August 17, 2020 at 1:16pm   2 Most recent comment from [deleted]:Hello Thung Jia Cheng, Yes, employees can create appointments in the Employee front-end panel, if I understood your question well. They can create appointments for already existing customers, they can ... Thung Jia Cheng /When will package booking be available?Closed   Amelia   Updated August 17, 2020 at 1:06pm   2 Most recent comment from Aleksandar Vuković:Hello Thung Jia ChengUnfortunately I don't have that information. It is currently under development, and I hope it will be released in the next 30 days, but I don't have any ETA. Helgi Skaftason Skjortnes Repeat this AppointmentClosed   Amelia   Updated August 17, 2020 at 12:52pm   2 Most recent comment from [deleted]:Hello Helgi Skaftason Skjortnes, Apologies for replying a bit later, we don't work on weekends.There isn't a possibility for Packages in Amelia with its current built-in features, unfortunat ... Benjamin di Lorenzo General options regarding to one day single event (festival)Closed Pre-purchase questions for Amelia   Updated August 17, 2020 at 12:26pm   2 Most recent comment from [deleted]:Hi Benjamin,Thanks so much for your interest.For the single day event the only possibility is to add timetable in the description of the event. Unfortunately we do not have an option to book periods i ... JessJess Appointment availability/ working hours&daysClosed   Amelia   Updated August 17, 2020 at 11:53am   2 Most recent comment from [deleted]:Hello JessJess, Thank you for your purchase and apologies for replying a bit later, we don't work on weekends. The available time slots for booking are set by configuring the Employees' work ... Gerlinde customise colours on event listClosed   Amelia   Updated August 17, 2020 at 11:47am   3 Most recent comment from Gerlinde:thanks so much for your assistance. that worked perfectly.  Richard Multisite and Amelia?Closed Pre-purchase questions for Amelia   Updated August 17, 2020 at 11:33am   6 Most recent comment from [deleted]:HI CLAIRE,Yes, Amelia works with multi-site. On each subdomain you can have separate installation.  Elaine Chin calendarClosed Pre-purchase questions for Amelia   Updated August 17, 2020 at 11:18am   2 Most recent comment from [deleted]:Hi Elaine,Thank you for your interest in Amelia. We do not have location capacity in our plugin, so something like this is not possible, unless you are using rooms in place of our employees.Please no ... John Is wpdatatables able to be used as input as a title or description on a pageClosed   wpDataTables   Updated August 17, 2020 at 11:08am   5 Most recent comment from Aleksandar Vuković:Hello JohnWhat you're looking for here are the single-cell shortcodes, and unfortunately we don't have that yet.Our development team will be working on those in the upcoming period, but I c ... Vidhu Goel Booking related query : pre salesClosed Pre-purchase questions for Amelia   Updated August 17, 2020 at 10:58am   2 Most recent comment from Miloš Jovanović:HI Vidhu,Thank you for your inquire."what would happen if one customer books 1h slot from 12-1 pm and another customer books a 3h slot from 11am-2pm ? Will the system accept both ?( since the service ... Alyssa Durante Different Event prices for subscribed membersClosed   Amelia   Updated August 17, 2020 at 10:58am   4 Most recent comment from [deleted]:Hello Alyssa, Apologies for replying a bit later, we don't work on weekends.There isn't a possibility of showing a Calendar on the front-end with classes, without a possibility for custome ... Eleni Stripe PricingClosed   Amelia   Updated August 17, 2020 at 10:54am   2 Most recent comment from [deleted]:Hello Eleni, Apologies for replying a bit later, we don't work on weekends.I am not sure if I understood your question quite well - you can connect Stripe to Amelia as a payment method if you wa ...