As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

adri Can amelia be used for multivendor booking?Closed Pre-purchase questions for Amelia   Updated September 7, 2020 at 10:16am   2 Most recent comment from Miloš Jovanović:Hi adri,Thank you for your inquire.Sorry for late response, we are not working on weekends.Unfortunately our plugin can not work as a multi-vendor right now, but we do have in plan to add this option ... Bill Burgess Amelia AccessibilityClosed Pre-purchase questions for Amelia   Updated September 7, 2020 at 9:55am   4 Most recent comment from Miloš Jovanović:HI Bill,Sorry for late response, we are not working on weekends.I will forward your suggestion to my team and hopefully we can make our plugin keyboard accessible for some future updates. Leen Free version missing the Employee featureClosed Pre-purchase questions for Amelia   Updated September 7, 2020 at 9:51am   2 Most recent comment from Miloš Jovanović:HI Leen,Thank you for your inquire.Sorry to disappoint you but unfortunately Employees are not available in the Lite version of the plugin, only in Full version. laurine singaraud mistake in the french translationClosed   Amelia   Updated September 7, 2020 at 9:36am   2 Most recent comment from Aleksandar Vuković:Hello singaraudThank you for your purchase.The plugin can be translated using POEDIT or Loco Translate easily. I suggest installing Loco Translate, since it's within WordPress and it has a ... Markus Issue with Employee Approval through front endClosed   Amelia   Updated September 7, 2020 at 8:59am   8 Most recent comment from [deleted]:Hi Markus, Apologies for replying a bit later, we don't work on weekends.Glad to see the issue is gone, thank you for letting us know. The panels can't behave well if you are accessing the ... Phil Namdar Sending InvoiceClosed   Amelia   Updated September 7, 2020 at 8:41am   2 Most recent comment from [deleted]:Hello Phil, Apologies for replying a bit later, we don't work on weekends.There isn't a possibility for customers paying with PayPal or Stripe after they booked an appointment in Amelia wit ... Bob Jones Adding a new customer / clientClosed   Amelia   Updated September 7, 2020 at 8:29am   4 Most recent comment from [deleted]:Hello Bob,Apologies for replying a bit later, we don't work on weekends.The WordPress users don't have anything to do with the panel, panel can be accessed by Amelia customers (no relation ... Bob Jones Creating Dashboard PageClosed   Amelia   Updated September 7, 2020 at 8:01am   4 Most recent comment from [deleted]:Hello Bob, Apologies for replying a bit later, we don't work on weekends.I said it isn't possible in Amelia, meant with its built-in features, and that would require some customization (our ... Sarah Doman Connecting Woocommerce customers and Amelia customers, so we can have one 'my account area'.Closed   Amelia   Updated September 7, 2020 at 7:40am   2 Most recent comment from [deleted]:Hello Sarah Doman,Thank you for your purchase and apologies for replying a bit later, we don't work on weekends.There isn't a possibility for that in Amelia with its current built-in featur ... Pattie Custom Label Name ChangeClosed   Amelia   Updated September 7, 2020 at 7:20am   2 Most recent comment from [deleted]:HellO Pattie, Thank you for your purchase and apologies for replying a bit later, we don't work on weekends.1) There isn't a possibility for multiple prices for events/services in Amelia, ... James Joy Updates using Envato activationClosed Pre-purchase questions for wpDataTables   Updated September 6, 2020 at 7:32pm   12 Most recent comment from Aleksandar Vuković:Thank you for letting me know, James!No need to go through all that trouble, comparing the plugins.If you know which plugin caused the conflict, that would be greatly appreciated, but no need to wast ... Scott Donnell Conditional LogicClosed   wpDataTables   Updated September 6, 2020 at 10:52am   10 Most recent comment from Aleksandar Vuković:Thanks for your feedback Scott.I will forward it to our development team. Tammy Poppel Pre-Existing AppointmentsClosed   Amelia   Updated September 4, 2020 at 8:35pm   2 Most recent comment from Aleksandar Vuković:Hello TammyIf I understood you correctly, you have appointments that have not been created in Amelia, and you need to create them, or simply block those hours?If that's true, you can create appo ... Luisa SchedulingClosed   Amelia   Updated September 4, 2020 at 8:24pm   2 Most recent comment from Aleksandar Vuković:Hello LuisaWe reported this issue to our development team yesterday, and we hope they'll be able to fix it for our next update.At the moment, we don't have a workaround for the issue. Edwin WP Data Tables - Pre Sales QuestionClosed Pre-purchase questions for wpDataTables   Updated September 4, 2020 at 8:19pm   4 Most recent comment from Aleksandar Vuković:Hi again EdwinI'm sorry to hear wpDataTables will not suit your needs, but I can fully understand.Best regards!