We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Stine Bjerregaard Styling open daysClosed   Amelia   Updated August 26, 2020 at 10:19am   6 Most recent comment from Aleksandar Vuković:You're welcome, StineIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. manis GoToWebinarClosed Pre-purchase questions for Amelia   Updated August 26, 2020 at 9:56am   2 Most recent comment from Miloš Jovanović:Hi manis,Thank you for your inuquire.At the moment we do not have in plan to add GoToWebinar integration because there are more requested features.As for the Zapier you can check out this link to see ... Pedro Rego Employee profile detailsClosed Pre-purchase questions for Amelia   Updated August 26, 2020 at 9:54am   4 Most recent comment from [deleted]:Hi Pedro,Glad to hear you are interested. Unfortunately, we are not abele to provide free trail, but  on our sandbox website: https://sports.wpamelia.compa/ you can try both front-end and back-end.� ... manis Zoom integrationClosed Pre-purchase questions for Amelia   Updated August 26, 2020 at 9:49am   6 Most recent comment from [deleted]:Hi Manis,We haven't particularly tested it with GoToWebinar, but if you make an event in Amelia you can send all the information when someone books the event via web-hooks, actions that trigger t ... serhan buyukiscan possibilities to customize or extend the plugin functionalityClosed Pre-purchase questions for Amelia   Updated August 26, 2020 at 9:18am   2 Most recent comment from Miloš Jovanović:Hi serhan,Thank you for your inquire.We do have some web hooks and you can check them out on this link.What we alse have is a few JS hooks that is triggered depends on the view: window.beforeAddToCa ... Alan Amelia - Elementor TabsClosed   Amelia   Updated August 27, 2020 at 12:48pm   5 Most recent comment from [deleted]:Thank you, Alan. Our developers checked this out and they said it seems like there is a conflict if there are more different events shortcodes on one page , hence the error occurs and they will fix th ... Bogdan Files left on database after uninstallClosed Pre-purchase questions for Amelia   Updated August 25, 2020 at 5:57pm   3 Most recent comment from Bogdan:Thank you, Bogdan. Paul Nuttall Events Grid ViewClosed   Amelia   Updated August 25, 2020 at 3:41pm   2 Most recent comment from [deleted]:Hello Paul, Thank you for your purchase. There isn't a possibility of displaying events in a grid view or any other view, they can be shown in a list only with Amelia's current built-in f ... Claas Mixed languageClosed   Amelia   Updated August 25, 2020 at 3:37pm   2 Most recent comment from [deleted]:Hello Claas, This is probably because these strings are missing in the German translation of the plugin, unfortunately. The plugin is translated by our users, and they send us their translations so w ... Graham Google calendar integrationClosed   Amelia   Updated August 25, 2020 at 3:25pm   2 Most recent comment from [deleted]:Hello Graham, It isn't possible for Google events to be created in Amelia with the Google sync in Amelia, unfortunately. Only the appointments booked in Amelia can be  created in Google calend ... Stefano Davila Extras optionClosed   Amelia   Updated August 25, 2020 at 3:16pm   2 Most recent comment from [deleted]:Hello Stefano Davila, Thank you for your purchase. There isn't a possibility to have these two options open by default in Amelia with its current built-in features, unfortunately. I will add th ... Stine Bjerregaard Next day reminder cron jobClosed   Amelia   Updated August 25, 2020 at 3:15pm   12 Most recent comment from [deleted]:Yes, that option is for setting up when the cron job will start working, and the cron will recur now on 15 minutes, so at the time you specified for the Reminder notifications it will call out the not ... Isabel Lapaz Initials inside the color circle in servicesClosed   Amelia   Updated August 25, 2020 at 2:56pm   6 Most recent comment from [deleted]:You are welcome, Isabel. Glad to see that, thank you for letting me know. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Michael Veldkamp AusblendenClosed   Amelia   Updated August 25, 2020 at 2:55pm   4 Most recent comment from [deleted]:You are welcome, Michael!If you have any other questions or concerns feel free to open a new ticket and we will gladly help. João Lopes Woocommerce order emailsClosed   Amelia   Updated August 25, 2020 at 2:42pm   2 Most recent comment from [deleted]:Hello João, There isn't a possibility in Amelia to choose these information, unfortunately. I assume the information sent to the WooCommerce checkout page are the ones added to the emails as we ...