As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Sharon Forsyth Table not displaying correctlyClosed   wpDataTables   Updated September 9, 2020 at 10:45am   2 Most recent comment from Aleksandar Vuković:Hello SharonThank you for your purchase.Like mentioned in our documentation about Google Spreadsheet tables:Formatting applied in the original file (font families, color, size, fill color, etc.) will ... Shannon Payne Same calendar on multiple domainsClosed Pre-purchase questions for Amelia   Updated September 9, 2020 at 10:36am   2 Most recent comment from Miloš Jovanović:HI Shannon,Thank you for your inquire.Sorry to disappoint you but unfortunately there is no option to have sync between 2 calendars that are on the different sites. There is no option in the plugin b ... Steffen Müller Filter results on clickClosed Pre-purchase questions for wpDataTables   Updated September 9, 2020 at 9:16am   2 Most recent comment from Aleksandar Vuković:Hello SteffenThank you for your purchase.You can only enable the Search Filters button in Sorting and Filtering tab above the table. Then, filters will be applied only when this button is clicked, not ... Robin Ball Input data source typeClosed   wpDataTables   Updated September 9, 2020 at 9:14am   4 Most recent comment from Aleksandar Vuković:You're welcome, RobinIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Shannon Payne Private Calendar LinkClosed Pre-purchase questions for Amelia   Updated September 9, 2020 at 9:00am   2 Most recent comment from [deleted]:Hi Shannon,Thanks for your interest.Yes, this is possible with shortcodes, you can show just particular services, you can choose this when building a shortcode.So, you can make private pages outside ... Isabel Lapaz SMTP - Notifications not working properlyClosed   Amelia   Updated September 9, 2020 at 8:07am   6 Most recent comment from [deleted]:Hello Isabel, That is strange, could you tell me have you got any response from your hosting? Please provide me a temporary WP-admin login for your site where this happens, so we could log in and t ... Bob Jones Problems with Booking shortcodeClosed   Amelia   Updated September 8, 2020 at 5:24pm   4 Most recent comment from [deleted]:Thank you. You need to change the Text color on Background  to white, since this is the text color that will be applied to the black background. The continue/confirm button should be in the Primary ... Estefanía NotificationsClosed   Amelia   Updated September 8, 2020 at 5:10pm   4 Most recent comment from [deleted]:Hi Estefanía,Unfortunately, our developers won't have time for any customization in the near future, so we can't help out with that. You can check out the web hooks if they can help you ou ... Georgeanne Dodie Reddington Flexibility in selecting timeClosed Pre-purchase questions for Amelia   Updated September 8, 2020 at 3:10pm   2 Most recent comment from [deleted]:Hi Georgeanne,Thanks so much for your interest in Amelia plugin.Yes, this is possible if you do not use service duration for booking time slots. You can set default time slot step as you wish in Gene ... Patricio Cifuentes Appointment system for GymClosed Pre-purchase questions for Amelia   Updated September 8, 2020 at 2:40pm   4 Most recent comment from [deleted]:Hi Patricio,If you set maximum capacity to 20, and that employee has that capacity as well, the same slot will be available for booking until the capacity is reached. You need to make sure that the e ... Melanie Technical SupportClosed   Amelia   Updated September 8, 2020 at 2:00pm   2 Most recent comment from Aleksandar Vuković:Hello MelanieUnfortunately, at the moment we don't have a bulk purchase option. We're looking into adding that as a feature, but until then I can offer a work-around. You can create a servic ... Raphael Nordier Change little bit booking formClosed   Amelia   Updated September 8, 2020 at 1:40pm   4 Most recent comment from [deleted]:You are welcome, Raphaël.If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Khoa Nguyen Option to have tag specific email/sms notificationClosed   Amelia   Updated September 8, 2020 at 1:28pm   2 Most recent comment from [deleted]:Hello Khoa, I will add your feature request to our list. You can check out the requests here and vote for them. If you have any other questions or concerns feel free to open a new ticket and we wil ... Estefanía Front end Customer panelClosed   Amelia   Updated September 8, 2020 at 1:26pm   5 Most recent comment from [deleted]:You are welcome, EstefaniaI hope that the script will help out.If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Stijn Heylen Login link on booking formClosed   Amelia   Updated September 8, 2020 at 11:47am   4 Most recent comment from [deleted]:You are welcome. I will add it as a feature request to our list. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.