As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

charlie EmployeesClosed   Amelia   Updated September 7, 2020 at 3:15pm   10 Most recent comment from [deleted]:You are welcome! Glad to see the issue is gone. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. hair&beaute boniec code ameliaClosed Pre-purchase questions for Amelia   Updated September 7, 2020 at 2:37pm   14 Most recent comment from Miloš Jovanović:HI hair,Can you please open a ticket in Amelia category and one of our agents will help you out.Probably they will need access to the site and take a look, also make sure that you used a Live Key and ... Geb Hard AmeliaClosed Pre-purchase questions for Amelia   Updated September 7, 2020 at 2:01pm   2 Most recent comment from Miloš Jovanović:Hi Geb,Thank you for your inquire.Sorry to disappoint you but our plugin works only in WordPress environment and it is not possible to integrate it with Webflow Ade Ajasa Number of PersonsClosed   Amelia   Updated September 7, 2020 at 1:54pm   2 Most recent comment from Aleksandar Vuković:Hello AdeThe plugin can be translated using POEDIT or Loco Translate easily. I suggest installing Loco Translate, since it's within WordPress and it has a simple UI. If you want to use POEDI ... Gustavo Checkout error with WoocommerceClosed   Amelia   Updated September 7, 2020 at 1:48pm   2 Most recent comment from [deleted]:Hello Gustavo, Thank you for your purchase and apologies for replying a bit later, we don't work on weekends.It seems like you haven't provided some mandatory field info in the form. Coul ... Leonardo Could Amelia take booking from different timezone?Closed Pre-purchase questions for Amelia   Updated September 7, 2020 at 1:46pm   10 Most recent comment from Miloš Jovanović:HI Paul,Unfortunately all employees can work only in one time zone, the one that is set in the WordPress General settings. Pål-André Kjøniksen Waitlist / usersClosed Pre-purchase questions for Amelia   Updated September 7, 2020 at 1:29pm   2 Most recent comment from [deleted]:Hi Pål-André Kjøniksen,Thanks for considering Amelia for your Yoga studio.Unfortunately, we do not have waitlist feature.Yes, you need to create the customer in Amelia and to connect them with us ... victor Valladolid Clinic historyClosed Pre-purchase questions for Amelia   Updated September 7, 2020 at 12:43pm   2 Most recent comment from [deleted]:Hi victor,Thanks so much for your interest.It is not possible to create medical record per se, but you can have some info about customers/patients. You can read more here: https://wpamelia.com/custome ... Ade Ajasa Linking events to custom fieldsClosed   Amelia   Updated September 7, 2020 at 12:31pm   2 Most recent comment from [deleted]:Hello Ade Ajasa, There isn't  a possibility of applying custom fields in the Edit modal of events , on the Events page, unfortunately. They can only be applied to events on the Customize page, ... Magdy Table widthClosed   wpDataTables   Updated September 7, 2020 at 11:34am   4 Most recent comment from Aleksandar Vuković:Hello again MagdyI got the file, and was able to create a table with 22 columns from it.You have around 10 columns that don't have any headers:Headers are mandatory when importing a file, since ... Peter Deposit paymentClosed Pre-purchase questions for Amelia   Updated September 7, 2020 at 11:24am   6 Most recent comment from Miloš Jovanović:Hi fajar,Sorry for late response, we are not working on weekends.Unfortunately we can not tell precisely when this feature will be available since we do have a lot of more requested features.Well the ... Richard Hover over a day to preview time slotsClosed   Amelia   Updated September 7, 2020 at 11:08am   4 Most recent comment from [deleted]:You are welcome, Richard. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Piotr Kowalski First column with checkboxes for custom bulk actionsClosed   wpDataTables   Updated September 7, 2020 at 11:03am   2 Most recent comment from Aleksandar Vuković:Hello PiotrI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.None of our add-ons provides this functionality either, so this ... Smilingbo Design (front end) areas view is oddClosed   Amelia   Updated September 7, 2020 at 10:59am   2 Most recent comment from Aleksandar Vuković:Hello SmilingboThe space is reserved for when your customers select a date, the time slots appear below it, and when they select a time slot, a Continue button appears: Rik Denteneer Restricting selectable number of personsClosed   Amelia   Updated September 7, 2020 at 10:47am   8 Most recent comment from Aleksandar Vuković:Hello RikUnfortunately, if you're working with Services (Appointments), you can only see how many attendees are in an appointment by either clicking on it so it expands, or editing the appointmen ...