I purchased 4 licences for WPDatatables over the years from Envato and with the recent updates having a lot of difficultly with the updates. They will not install the update on any of the sites.
I use the Active with Envato and this seems to go through but when I try and update I get an error
An error occurred while updating wpDataTables: To receive automatic updates license activation is required. Please visit settings to activate wpDataTables.
The only way I have been able to update is manually. How do I we this so it updates automatically?
Thank you for your purchases, and sorry to hear about the inconvenience.
Which version of wpDataTables do you have installed, and which version of WordPress? If you updated WordPress to v5.5, you should be able to automatically update the plugin if you're on versions 2.8+
Try updating the plugin through Dashboard/Updates if it doesn't allow you to update it from the Plugins section.
Because Envato's API is limited to linking 3 requests per second you will probably need to click on "Activate with Envato" a few times until the license is activated, but once it is activated, it will stay active and you will be able to update the plugin through the Plugins page.
Can you please try now, and let me know if it works? Just remember that you probably will need to click on "Activate with Envato" a few times before it actually activates the license.
If you're still facing issues, please open a new ticket.
I purchased 4 licences for WPDatatables over the years from Envato and with the recent updates having a lot of difficultly with the updates. They will not install the update on any of the sites.
I use the Active with Envato and this seems to go through but when I try and update I get an error
An error occurred while updating wpDataTables: To receive automatic updates license activation is required. Please visit settings to activate wpDataTables.
The only way I have been able to update is manually. How do I we this so it updates automatically?
Hello James
Thank you for your purchases, and sorry to hear about the inconvenience.
Which version of wpDataTables do you have installed, and which version of WordPress? If you updated WordPress to v5.5, you should be able to automatically update the plugin if you're on versions 2.8+
Try updating the plugin through Dashboard/Updates if it doesn't allow you to update it from the Plugins section.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi
The sites are v5.5 and I manually upgraded to 3.0.
Not sure if the issues is I purchased it 4 times for different sites.
James
Hello again James
Since you're on 3.0, you should have no issues updating to v3.0.3 from Dashboard/Updates
Tell me what your license codes (purchase codes) are, so I can see if they are maybe listed as active, and causing a conflict.
Please just enable the PRIVATE response, since this is a public ticket.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello,
we bought the plugin WPDataTables.
Why can't we update from version 2.8.1 to version 3.0.3?
We bought the plugin from Themeforest, didn't we?
HMF
Hello HMF
Because Envato's API is limited to linking 3 requests per second you will probably need to click on "Activate with Envato" a few times until the license is activated, but once it is activated, it will stay active and you will be able to update the plugin through the Plugins page.
Can you please try now, and let me know if it works? Just remember that you probably will need to click on "Activate with Envato" a few times before it actually activates the license.
If you're still facing issues, please open a new ticket.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables