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Public Tickets

Anne-Loes Event showing on page, but not in dashboardClosed   Amelia   Updated July 15, 2020 at 2:35pm   7 Most recent comment from Aleksandar Vuković:Hi again Anne-LoesProbably there's an issue somewhere in the database, but I can't say for sure until I take a look.Please provide me the credentials for that account which is facing this i ... Srinath Hiding a column from edit modalClosed   wpDataTables   Updated July 15, 2020 at 2:33pm   6 Most recent comment from Aleksandar Vuković:You're welcome SrinathIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Vedant Saraf queryClosed   wpDataTables   Updated July 15, 2020 at 1:46pm   2 Most recent comment from Aleksandar Vuković:Hello VedantI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.It maybe can be done with some custom work, but our developer ... Phill Naylor Working HoursClosed   Amelia   Updated July 15, 2020 at 1:35pm   2 Most recent comment from [deleted]:Hello Phill, Could you please check if you have set your City timezone in your WordPress GEneral Settings? As this timezone setting applies to Amelia as well, so there can be a mismatch in the time s ... Jessie Block second registration under the same name and emailClosed   Amelia   Updated July 15, 2020 at 1:25pm   2 Most recent comment from Aleksandar Vuković:Hello JessieThank you for your purchase.I'm sorry, but no. Unfortunately, you cannot limit your customers like that.You can try a workaround, though. If your customers are interested in a free le ... sophie gagne TranslationClosed   Amelia   Updated July 15, 2020 at 1:15pm   2 Most recent comment from Aleksandar Vuković:Hello sophieThe plugin can't be offered in more than one language. Amelia takes your WordPress' language settings, and it is displaying the plugin in that language.Multi-lingual plugins, lik ... Juan How to assign multiple locations/sites to the same employeeClosed   Amelia   Updated July 15, 2020 at 1:12pm   2 Most recent comment from Aleksandar Vuković:Hello JuanEmployee can only work on one location at the time. You can assign the employee to multiple locations only per time period. For example:Employee 1 works on Location 1 from 09:00 - 10:00Emplo ... Marian Harris Shift + (on collapsed table) to other-than-first columnClosed   wpDataTables   Updated July 15, 2020 at 1:02pm   2 Most recent comment from Aleksandar Vuković:Hello MarianI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Would you reconsider moving another column in the first column ... Marc Goldblatt Integrating with membership plug insClosed   Amelia   Updated July 15, 2020 at 12:56pm   2 Most recent comment from Aleksandar Vuković:Hello MarcYou can only do this in combination with a membership plugin, since they can block the booking page for non-logged-in users. Amelia doesn't have those features yet.You won't see an ... Jack Hiding settings in backendClosed   Amelia   Updated July 15, 2020 at 12:17pm   4 Most recent comment from [deleted]:Hello Jack, Glad to see that. You are welcome.You can try deleting the auto-update transients on your website using the Transients Manager plugin, and if that doesn't work please update Amelia ... Juan Suarez Employees in different time zonesClosed   Amelia   Updated July 15, 2020 at 12:14pm   4 Most recent comment from [deleted]:We don't have a plan to implement multiple timezone options for employees anytime soon, unfortunately.If you have any other questions or concerns feel free to open a new ticket and we will gladly ... Abbas My activation code is no longer workingClosed   wpDataTables   Updated July 15, 2020 at 12:05pm   2 Most recent comment from Aleksandar Vuković:Hello AbbasThank you for your purchase.We checked, and we can see your purchase code is active and valid until May 2021.Can you please log into our store http://store.tms-plugins.com/ with m.gillani ... Chaille Mount Appointment DurationClosed   Amelia   Updated July 15, 2020 at 11:57am   2 Most recent comment from [deleted]:Hello Chaille Mount, Thank you for your purchase. The only way in which customers can book multiple appointments at once is with the Recurring appointments option. You can read more about it here. So ... Karishma Memon We have a booking system with minimum 1 and maximum 5 capacity. But, the system is restricting the booking if it has been made only once.Closed   Amelia   Updated July 15, 2020 at 10:50am   4 Most recent comment from [deleted]:Hello Karishma Memon, Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look. Let me know for which appointment you got more customers booked ... pablo Carvajal Pre-purchase questionClosed Pre-purchase questions for Amelia   Updated July 15, 2020 at 10:38am   2 Most recent comment from Miloš Jovanović:Hi Pablo,Thank you for your inquire.Can it be done in the same wordpress website? Does it need to be done in different pages? or can it be done in the same page?All of these options are possible.My su ...