As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Rory Finch On the front end of booking form can I 1. Move location to the top 2. Can I hide the employee field?Closed   Amelia   Updated September 2, 2020 at 11:56am   2 Most recent comment from [deleted]:Hello Rory, 1. There isn't a possibility to re-order the selection in the booking form in Amelia, unfortunately. 2. Please try adding this format HTML to the page where you have your Amelia s ... Devin notificationsClosed   Amelia   Updated September 2, 2020 at 10:57am   7 Most recent comment from Aleksandar Vuković:Hello DevinWe do not provide live support, and we answer all tickets in the order in which they arrive, not prioritizing anyone.I did log into your website, that's how I showed you the screensho ... sportsclipmaker In admin not scheduled the calenderClosed   Amelia   Updated September 2, 2020 at 10:54am   8 Most recent comment from [deleted]:You are welcome. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. mark tattersall multiple bookingsClosed Pre-purchase questions for Amelia   Updated September 2, 2020 at 10:51am   2 Most recent comment from Miloš Jovanović:Hi mark,Thank you for your inquire.Do you mean to book same service or different services in those 29 days? Александр Кравчук [wpdatatable id=31]Closed   wpDataTables   Updated September 2, 2020 at 10:24am   11 Most recent comment from Aleksandar Vuković:Alright, АлександрI responded to your email, so we will see what's going on when you inspect the page. Khalid Altolah Disabling a fieldClosed   wpDataTables   Updated September 2, 2020 at 10:21am   2 Most recent comment from Aleksandar Vuković:Hello KhalidThank you for your purchase.If you add a predefined value, you can't disable editing.What you need to do here is to hide that column from being edited in front-end with some custom CS ... Elodie Dion half day day offClosed   Amelia   Updated September 2, 2020 at 9:40am   2 Most recent comment from Aleksandar Vuković:Hello ElodieI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You would need to create an event that has two dates set, like ... Miguel Santos Calendar syncingClosed   Amelia   Updated September 2, 2020 at 9:39am   13 Most recent comment from [deleted]:OK Miguel, thank you for letting me know. When you sort that out, please send me the credentials so I can check the issue out.  Juan Manuel Zolezzi Volpi Log for session notesClosed Pre-purchase questions for Amelia   Updated September 2, 2020 at 9:26am   4 Most recent comment from Miloš Jovanović:Hi Juan,We have Web Hooks added as an option in our plugin which you can use to connect our plugin through Zapier to any other third party application to send customers and appointments data after eac ... Justin Amelia pricingClosed Pre-purchase questions for Amelia   Updated September 2, 2020 at 8:30am   7 Most recent comment from Justin:Hi NevenaThanks so much for all your help.Truly appreciated.Regards Bob Jones Drip marketing campaign tool integrationsClosed   Amelia   Updated September 2, 2020 at 8:30am   4 Most recent comment from Aleksandar Vuković:Hello again BobUnfortunately, we don't have WP Hooks. You can either do it with Web Hooks, or create your own endpoint, so you can use our JS hook to call that endpoint through ajax, and send th ... Bob Jones Missing search functionClosed   Amelia   Updated September 2, 2020 at 8:18am   2 Most recent comment from Aleksandar Vuković:Hello BobThank you for your feedback.I have forwarded your suggestions to our development team, and I hope they'll be able to do something about it in the future.We'll see to it that the se ... Michael Claypool Admin Pages Running SlowClosed   Amelia   Updated September 1, 2020 at 5:02pm   2 Most recent comment from [deleted]:Hello Michael, Could you please tell me do you have the newest version of Amelia, 2.9.1? If you don't please update it, as we fixed some issue with slow admin loading in the back-end in this up ... Bob Jones Unreadable grey fontsClosed   Amelia   Updated September 1, 2020 at 4:45pm   2 Most recent comment from [deleted]:Hello Bob, I don't have any suggestion for this, unfortunately. Maybe you can try this extension out - https://chrome.google.com/webstore/detail/high-contrast/djcfdncoelnlbldjfhinnjlhdjlikmph?h ... JUSTINNE ENRIQUEZ Loading icon Shows instead of calendarClosed   Amelia   Updated September 1, 2020 at 4:34pm   2 Most recent comment from [deleted]:Hello JUSTINNE ENRIQUEZ, Thank you for your purchase.  When you just get the spinning wheel, without it ever loading, it usually indicates that you're missing one of the following: Category an ...