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  Public Ticket #2067136
Could Amelia take booking from different timezone?
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  • Leonardo started the conversation

    Hi,

    I do skype lessons and I want to use Amelia as the booking page on my site.

    I want to do lessons with students all over the world, to do so i need to overcome the different time zones issues.

    So if someone books a lesson from a time zone different from mine, what will happen? Amelia will show up only the times of my time zone? or it automatically identify and adapt to the student's time zone? There are some option to be activated? It works automatically? it's not possible to make it adapt to different time zones?

    I can't find any explanation about that, if you can clarify this it would be of great help for me.

    Thank you very much.

  • [deleted] replied

    Hi Leonardo,

    Thank you for your inquiry.

    We have option to Show booking slots in a client time zone. This option gives you the possibility to use our plugin through several time zones. If you enable this option your clients will see time slots in their own time zone, and once they schedule an appointment you will see it in the back-end in the time zone that you have set in the WordPress General Settings under the Timezone option. So, for example, if your clients are in the time zone that is 1 hour less than yours, they will schedule an appointment for 8pm, and you will see this appointment at 9pm in the appointments list.

    If you have any question please do not hesitate to ask, I will be glad to help.

    Best regards.

  • Adnan Masood replied

    where can i find "Show booking slots in a client time zone" in amelia settings

  • [deleted] replied

    Hi Adnan Massod,

    You can find it in the General Settings on the Settings page. Please take a look at the attachment.

    Best regards.

  • Adnan Masood replied

    i have this version Version 1.2.1 attached in the image

    but still dont get the option in settings



  • [deleted] replied

    Hi Adnan,

    We are now on version 2.2.1 and this option was released in version 1.4. You can take a look here at our changelog.

    Please upgrade to our latest version so you can use this option.

    Best regards.

  • MD. Zahangir Alam replied

    I turned on the option. But there are specific days and times when all employees are available. When customers make appointments with employees, the appointment times from which they can choose must be displayed in their local time zone. When email notifications about appointments scheduled are sent to customers and employees, the appointment times in those emails must show their local time zone. This plugin is currently identifying the user's IP address, which is the default time zone on their PC or laptop and is most often incorrect to their true time zone.

  • [deleted] replied

    Hi MD. Zahangir Alam,

    This is how our plugin works at the moment, it detects the time zone on the PC and show time slots in that time zone. I will forward your suggestion to our development team and we will see if we can implement a new option for the customer to choose a time zone during the booking for one of the future updates, but I must say that we didn't have much requests to change the option so at the moment it is not among our priorities.

    Best regards.

  •  12
    Paul replied

    Hi 

    We have employees in different countries. Which Timezone should I use in the general settings of my wordpress site. Can we have employees working in different timezones with this plugin?

    Thanks 

    Paul

  •  1,708
    Miloš replied

    HI Paul,

    Unfortunately all employees can work only in one time zone, the one that is set in the WordPress General settings.

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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