We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay

Public Tickets

Stine Bjerregaard Continue button missing ..Closed   Amelia   Updated August 31, 2020 at 8:22am   6 Most recent comment from [deleted]:You are welcome, Stine. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Dennis van den Berg Google CalendarClosed   Amelia   Updated August 31, 2020 at 8:18am   4 Most recent comment from [deleted]:You are welcome, Dennis. Glad to see the issue is gone, thank you for letting us know. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Carlos Ricaño quit google mets linkClosed   Amelia   Updated August 31, 2020 at 8:12am   4 Most recent comment from Aleksandar Vuković:You're welcome, CarlosIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Gerlinde monthly classesClosed   Amelia   Updated August 31, 2020 at 8:04am   4 Most recent comment from Aleksandar Vuković:You're welcome GerlindeIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Magdy Arabic SupportClosed Pre-purchase questions for wpDataTables   Updated August 31, 2020 at 7:48am   2 Most recent comment from Aleksandar Vuković:Hello MagdyThank you for your interest in our plugin.Unfortunately, we don't have native RTL support. You would need to modify the table manually, and change the orientation through custom CSS. ... Roberto Como guardar los datos de amelia en Active CampaignClosed Pre-purchase questions for Amelia   Updated August 31, 2020 at 7:46am   6 Most recent comment from [deleted]:Hi Roberto,Please go through our documentation page here where we explained in details how to connect our plugin with Zapier. If you still have the same issue please open a ticket in Amelia section o ... Rez Email placeholder for total priceClosed   Amelia   Updated August 31, 2020 at 7:45am   4 Most recent comment from [deleted]:You are welcome, Rez. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Borja Fernández Lestón ConfigurationClosed Pre-purchase questions for Amelia   Updated August 31, 2020 at 7:42am   4 Most recent comment from [deleted]:Hi Borja,You are welcome.Have a nice day. Adolfo Carlos CustomizeClosed   Master-Detail Tables for wpDataTables   Updated August 31, 2020 at 6:47am   2 Most recent comment from Aleksandar Vuković:Hello AdolfoChanging the skin of the plugin should not cause any different behavior, so I don't know what you mean by this:I use the option "limit table width" but it doesnt function as I want.D ... Doug McConnaughhay Back-end CodingClosed   wpDataTables   Updated August 31, 2020 at 6:37am   8 Most recent comment from Aleksandar Vuković:Hello NormSorry for the late response. I will forward your reply to Milan. We'll see to it that more detailed documentation is written in the near future. At the moment we don't have any ot ... Denis Invoices for my customerClosed   Amelia   Updated August 28, 2020 at 9:33pm   2 Most recent comment from Aleksandar Vuković:Hello DenisAt the moment, Amelia doesn't have anything that would allow you to create invoices.You would need to do that manually. Depending on the payment method you're using, you could do ... Attilio Furci Image ColumnClosed   wpDataTables   Updated August 28, 2020 at 9:31pm   4 Most recent comment from Aleksandar Vuković:Hi again AttilioUnfortunately, no. Like I said - the issue is with WordPress overwriting the thumbnails. If you're using Image columns, two images are always used - one thumbnail and one full s ... Jordon Can I get a link to a booking page for each individual service + employee?Closed   Amelia   Updated August 28, 2020 at 8:53pm   13 Most recent comment from Aleksandar Vuković:Hello JordonThank you for your feedback. I actually did not know that. Thank you!To use the popup, first verify you updated Amelia to v2.9.1You need to add an ID to the Edit button "ameliaPopUpButton" ... Sanjay Different category with same service, showing duplicate resultClosed   Amelia   Updated August 28, 2020 at 8:41pm   6 Most recent comment from Aleksandar Vuković:Hello SanjayThat's how the plugin works, and you cannot change it.Category is above Service. You are not repeating the same thing since "Child care" services are not the same as "Adult care" serv ... Ximena Booking Session for a groupClosed   Amelia   Updated August 28, 2020 at 8:39pm   4 Most recent comment from Aleksandar Vuković:You're welcome, XimenaIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.