As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Andrew Kenth High Charts Font SizeClosed   wpDataTables   Updated September 14, 2020 at 8:37am   4 Most recent comment from Aleksandar Vuković:Hi again AndrewI can't say for sure, as I haven't changed the font size of charts using the callbacks.Maybe you can try with something like this: jQuery(window).on('load', func ... Bob Jones amelia dashboard element locationClosed   Amelia   Updated September 14, 2020 at 8:24am   2 Most recent comment from [deleted]:Hello Bob, Apologies for replying a bit later, we don't work on weekends. There isn't an option to change the look of the Amelia dashboard in the plugin, but could you please send me scree ... Bob Jones Notification email placeholder problemClosed   Amelia   Updated September 14, 2020 at 8:19am   2 Most recent comment from [deleted]:Hello Bob, Apologies for replying a bit later, we don't work on weekends. The test email option on the Amelia -> Notification page is only for testing if the emails are working , if they are s ... Argos Scentwork Academy Front end booking panel not workingClosed   Amelia   Updated September 14, 2020 at 8:14am   4 Most recent comment from Aleksandar Vuković:Hello again You haven't added the URLs of the customer and employee panels in Amelia Settings/Roles settings:I added the URL of the customer panel (https://www.argosscentworkacademy.nl/nl/accou ... Bessaguet Eric StripeClosed   Amelia   Updated September 14, 2020 at 7:37am   4 Most recent comment from [deleted]:Hello Bessaguet, Apologies for replying a bit later, we don't work on weekends. You are welcome. You can send the customers' emails as description or metadata, by following the instructi ... Katie Mehnert Pre-Sales questionClosed Pre-purchase questions for Amelia   Updated September 14, 2020 at 7:23am   2 Most recent comment from [deleted]:Hi Katie,Thanks so much for your interest in Amelia.Each employee has its own email address, he can connect Google Calendar o Outlook calendar, for syncing the appointments and events. Admin is maki ... Tommy Custom Field (date of birth)Closed   Amelia   Updated September 14, 2020 at 7:19am   2 Most recent comment from [deleted]:Hello Tommy, Apologies for replying a bit later, we don't work on weekends. There isn't a possibility to have a date functionality in the custom fields in Amelia, the information provided ... Salaheddine Chaabi CustomizationClosed Pre-purchase questions for Amelia   Updated September 14, 2020 at 7:18am   2 Most recent comment from [deleted]:Hi Salaheddine,Thanks for your interest.Amelia works with Divi as well as with most of the popular themes. I am not sure I understand the question, but you can add Amelia Booking forms to the page, c ... Shiva display service details on a separate pageClosed   Amelia   Updated September 11, 2020 at 4:23pm   2 Most recent comment from [deleted]:Hello Shiva, Thank you for your purchase. There isn't a possibility of customizing the booking views in Amelia with its current built-in features. There are only the option that you can see o ... Isaac Passmore Hiding Employee NamesClosed   Amelia   Updated September 11, 2020 at 3:16pm   6 Most recent comment from [deleted]:Or what Graham said of course, but in case you don't need the employees' full names in the back end neither. Thank you for helping out, Graham. Valentin Sub domainsClosed Pre-purchase questions for Amelia   Updated September 11, 2020 at 3:15pm   2 Most recent comment from [deleted]:Hi,Yes of course! You can use it on one domain and unlimited number of subdomains.  emilie pouteau loading after registration in the frontofficeClosed   Amelia   Updated September 11, 2020 at 3:03pm   2 Most recent comment from [deleted]:Hello emilie pouteau, Thank you for your purchase. If it is at the end of the booking process , it can be that the payment methods aren't configured properly. Could you please tell me what pa ... Piotr Janicki Integration with WooCommerceClosed Pre-purchase questions for Amelia   Updated September 11, 2020 at 2:46pm   2 Most recent comment from Miloš Jovanović:Hi Piotr,Thank you for your inquire.Yes, you just need to set the price for free service to be 0, in this case the service will be free.For other services you can put the price. Chantal van Mook synchronising Google CalanderClosed   Amelia   Updated September 11, 2020 at 2:43pm   4 Most recent comment from Aleksandar Vuković:Good news, ChantalThanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Gary SMS sending on custom field editingClosed   Amelia   Updated September 11, 2020 at 2:17pm   2 Most recent comment from [deleted]:Hello Gary, The notifications shouldn't be sent on editing, if that is not rescheduling. There isn't a possibility of disabling that at the moment in the plugin, but  I forwarded this to ...