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Public Tickets

Roshan Sujeebun how to duplicate an existing appointmentClosed   Amelia   Updated November 25, 2020 at 9:40am   7 Most recent comment from Roshan Sujeebun:Hi DenThank you so much for this update.Thank you & kind regardsRoshan  Admin Democratest Line numberClosed   Report Builder for wpDataTables   Updated November 27, 2020 at 8:03am   5 Most recent comment from Aleksandar Vuković:Hello again.As suspected, what you're asking for cannot be done with any built-in features, but you can try adding in cell ${wdtrowindex.all} and then, in file wp-content/plugins/reportbuilder/s ... Milan Labanc Multi-person appointmentClosed Pre-purchase questions for Amelia   Updated November 25, 2020 at 12:30am   2 Most recent comment from [deleted]:Hello Milan,Thanks for your questions.If you want multiple customers to book the same appointment - one time slot with one employee, you need to set the Maximum capacity of the service to be X number� ... Davide Not in officeClosed   Amelia   Updated November 24, 2020 at 11:32pm   2 Most recent comment from [deleted]:Hello Davide,Thanks for your message.You can only use a special day feature in Amelia to hid certain hours.In terms of communication this to your customers, I am afraid you would need to put a notice ... Callie Wordpress multisiteClosed   Amelia   Updated November 24, 2020 at 10:36pm   2 Most recent comment from [deleted]:Hello Callie,Thanks for your message.Yes, our plugin is compatible for using in a multisite environment. Each site will have separate settings and back-end pages for our plugin.You should have a separ ... Leanne Bird Email notificationsClosed   Amelia   Updated November 24, 2020 at 10:26pm   2 Most recent comment from [deleted]:Hello Leanne,Thanks for your message.Since the emails are often flagged as spam/junk. You can try with one of the other options, please check out the notification settings instructions here.  Brandon Stone Change Calendar ViewClosed   Amelia   Updated November 24, 2020 at 10:13pm   2 Most recent comment from [deleted]:Hello Brandon,Thanks for your message.The only available calendar views that we have can be found on our demo sites  https://wpamelia.com/demos/ There is no option to change the design of them at th ... Julie charging customersClosed Pre-purchase questions for Amelia   Updated November 24, 2020 at 5:56pm   4 Most recent comment from Miloš Jovanović:Hi Julie,Well there is no built-in feature, but there is some workaround. For example if your service cost 20$ and if you want to set deposit of 20% to pay online and rest onsite, you can make servic ... JUN attendees custom fields LOSTClosed   Amelia   Updated November 24, 2020 at 4:59pm   13 Most recent comment from [deleted]:Thank you, JUN. The custom fields answers are saved in the database, they are just not showing up in the back-end, unfortunately. And this happens when all of the events are over so the custom fields ... Oskhar Templates is possible?Closed   wpDataTables   Updated November 24, 2020 at 3:19pm   4 Most recent comment from Aleksandar Vuković:You're welcome, OskharIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Mohamed Amelia payment configuration ( for akomdelivery.com)Closed   Amelia   Updated November 24, 2020 at 2:17pm   4 Most recent comment from [deleted]:Hi Mohamed, The PayPal error messages is this one :  {"name":"AUTHENTICATION_FAILURE","message":"Authentication failed due to invalid authentication credentials or a missing Authorization header."," ... Erez General Issue - Tables SavingClosed   wpDataTables   Updated November 24, 2020 at 2:07pm   6 Most recent comment from Aleksandar Vuković:I agree, ErezI hope our development team will be able to find a solution soon. Wild Olive Company eventsClosed   Amelia   Updated November 24, 2020 at 1:37pm   2 Most recent comment from [deleted]:Hello Wild Olive Company, Thank you for your purchase. Could you please tell me have you configured the events per our instructions and added the [ameliaevents] shortcode to one of the pages on yo ... Gillian Brennan Amelia - customer appointmentsClosed   Amelia   Updated November 24, 2020 at 12:57pm   4 Most recent comment from [deleted]:You are welcome, Gillian.If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Dylan Fleming Remove Employees sectionClosed   Amelia   Updated November 24, 2020 at 12:27pm   2 Most recent comment from Aleksandar Vuković:Hello DylanIf you have multiple employees assigned to your services, the employee drop-down will be present.You can hide it with some custom CSS, though: div.am-select-service > form > div.el-form-ite ...