As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Phil Best way to set work hoursClosed   Amelia   Updated January 9, 2021 at 9:43pm   2 Most recent comment from Aleksandar Vuković:Hello PhilIf you need to change only certain days, you can create Special Days for your employees.For example, if your employee works from 09 - 17h, and you want him to work from 08:00 - 10:00 and fro ... USHIO MINAMI IntegrationClosed   Amelia   Updated January 9, 2021 at 3:26pm   2 Most recent comment from [deleted]:Hello USHIO MINAMI, Thank you for your purchase. There isn't a Google Meet integration for Amelia with its current features, unfortunately. Please check out if there is such request here and vot ... Francisco Lueza Email notificationsClosed   Amelia   Updated January 9, 2021 at 3:25pm   2 Most recent comment from [deleted]:Hello Francisco, You need to add placeholders for the information you want to the email notifications . You can find all the placeholders when you click on Show Email Placeholders in Amelia -> Notif ... Leslie Yulay Restrepo Orrego Creating customers from front end employee panelClosed   Amelia   Updated January 9, 2021 at 2:25pm   2 Most recent comment from [deleted]:Hello Leslie, There isn't a possibility for employees to create new customers with Amelia's current features, unfortunately. They can create appointments only with already created customer ... Chris Martin Setup with Memberpress siteClosed   Amelia   Updated January 9, 2021 at 2:17pm   3 Most recent comment from [deleted]:Hello Chris Martin, Thank you for your purchase. There isn't a possibility of automatically enrolling customers to services/events in Amelia unfortunately - customers can book appointments (serv ... simon brooker Booking through WoocommerceClosed   Amelia   Updated January 8, 2021 at 10:14pm   2 Most recent comment from Aleksandar Vuković:Hello SimonThere's an option in Amelia settings/Payments/WooCommerce that skips Cart and Checkout:Just enable that, and the checkout will be skipped. Adrian warning: table id=table_1Closed   wpDataTables   Updated January 8, 2021 at 9:41pm   2 Most recent comment from Aleksandar Vuković:Hello AdrianI'm sorry, but I don't see any emails associated with powerrubber.comCan you please paste the credentials in this ticket? Just make sure to enable the PRIVATE response when you ... Pascal Pricing of master detail dev lifetimeClosed Pre-purchase questions for wpDataTables   Updated January 8, 2021 at 9:40pm   4 Most recent comment from Aleksandar Vuković:I did not take it as an offensive comment, Pascal. I can understand what you mean, and I have forwarded your suggestion to our management.Sincerely, I doubt that it will change, but I forwarded ... Lukas Huggenberg multi-appointments paymentClosed   Amelia   Updated January 8, 2021 at 9:07pm   47 Most recent comment from Lukas Huggenberg:Hi Isidora,sure I wil, thanks for all your support.I wish you a great weekend!Kind regards,Lukas Maani The new version of the Amelia plugin not showing the dashboardClosed   Amelia   Updated January 8, 2021 at 4:46pm   2 Most recent comment from [deleted]:Hello Maani, If you see all Amelia pages blank in the back-end it could be caused by a Vue conflict between Amelia and another plugin you have or your theme.  To resolve this issue, you will need ... Tom Translation textClosed   Amelia   Updated January 8, 2021 at 3:01pm   2 Most recent comment from Aleksandar Vuković:Hello TomThank you for your purchase.Please go to Amelia Settings/Labels and deactivate that setting.It should work correctly after that. Liz Can't disable ZoomClosed   Amelia   Updated January 8, 2021 at 2:29pm   12 Most recent comment from Aleksandar Vuković:No worries Liz.As for the issue with adding employees - I can't replicate that:Your Zoom Integration hasn't been configured:That's why you don't see the Zoom User option in your ... Nina CSS not loadedClosed   Amelia   Updated January 8, 2021 at 2:17pm   2 Most recent comment from Aleksandar Vuković:Hello NinaThank you for your purchase.Do you maybe have SG Optimizer plugin installed? If you do, please go to its settings/Front-end and disable "Combine CSS Files".If you don't have that plugin ... AGUSTIN SCHEDULE CLASSClosed Pre-purchase questions for wpDataTables   Updated January 8, 2021 at 2:16pm   2 Most recent comment from Aleksandar Vuković:Hello AGUSTINThank you for your interest in Amelia.There are two options:1. Pro or Developer License necessary for this option. You can create Packages which will be offered to your customers, in a w ... Ute Load booking form manuallyClosed   Amelia   Updated January 8, 2021 at 2:14pm   4 Most recent comment from Aleksandar Vuković:Will do, ThomasThank you for your feedback!