As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Lukas Huggenberg Conditional logic for customer notifications with Zoom linksClosed   Amelia   Updated January 19, 2021 at 11:40am   4 Most recent comment from [deleted]:You are welcome, Lukas.If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Jing Ameria question before purchase the productClosed Pre-purchase questions for Amelia   Updated January 19, 2021 at 11:35am   2 Most recent comment from Miloš Jovanović:Hi Jing,Thank you for your inquire.1.Our plugin does nave integration with WooCommerce ( more information on this link ) but it is not possible to use woo gift cards unfortunately.2.Sorry to disapp ... Isaac Shutt The front-end calendar is not loading properlyClosed   Amelia   Updated January 19, 2021 at 11:30am   2 Most recent comment from Aleksandar Vuković:Hello IsaacThank you for your purchase.I can't replicate the issue you're describing on your page:Has the issue been resolved? Bram Vanthournout Google calendar integrationClosed   Amelia   Updated January 19, 2021 at 11:20am   8 Most recent comment from [deleted]:You are welcome, Laurent. Thank you. If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Lee Questions about multiple licensesClosed Pre-purchase questions for Amelia   Updated January 19, 2021 at 10:17am   2 Most recent comment from [deleted]:Hi, Lee!Thank you for your interest in Amelia. I'd like to know if each installation will have a license, or is there a central dashboard where you manage your clients? -  If you use Amelia for ... Alex Request for Roadmap - Ability to manage number of items per tableClosed   wpDataTables   Updated January 19, 2021 at 10:11am   2 Most recent comment from Aleksandar Vuković:Thanks for the suggestion, Alex, I will forward it to our development team.You can't use this option out-of-the-box, but there's a way to do it. You need to open this file: ../wp-content/plu ... Melvin Brea Amelia User CreationClosed   Amelia   Updated January 18, 2021 at 6:23pm   12 Most recent comment from [deleted]:Hi Melvin, Glad to see the issue is resolved, thank you for letting me know. You are welcome!If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Lukas Huggenberg Payment method not correctClosed   Amelia   Updated January 18, 2021 at 6:07pm   4 Most recent comment from [deleted]:Hi Lukas, Thank you for understanding ! Glad to see that!Glad to see that the issue is gone, and that it works properly for you now as well, if you have any issues again with this open a ticket and w ... Vivien Feld Coupons for CategoriesClosed Pre-purchase questions for Amelia   Updated January 18, 2021 at 4:44pm   2 Most recent comment from Miloš Jovanović:Hi Vivien,Thank you for your inquire.You can create coupons for each service, but there is no option to create a bulk coupon for category.But instead you can create a coupon for the services that are ... Emmanuel Dodoo Cann SMS NotificationClosed Pre-purchase questions for Amelia   Updated January 18, 2021 at 4:41pm   2 Most recent comment from Miloš Jovanović:Hi Emmanuel,Thank you for your inquire.SMS integration is within plugin purchase, but in order to use SMS notifications you need to purchase the credits for SMS.More information on this link. Billy Boissonneault WebhooksClosed   Amelia   Updated January 18, 2021 at 4:22pm   3 Most recent comment from [deleted]:Hello Billy, There isn't a direct integration with that tool in Amelia, unfortunately. If they can use web hooks, like Amelia can, if they can catch data from Amelia via a web hook then you can ... Dennis van den Berg Ticket creation/scanningClosed   Amelia   Updated January 18, 2021 at 4:18pm   2 Most recent comment from [deleted]:Hello Dennis, There isn't such possibility in Amelia with its built-in features, unfortunately. If you have any other questions or concerns feel free to open a new ticket and we will gladly he ... Patrick Kool Event registration formsClosed Pre-purchase questions for Amelia   Updated January 18, 2021 at 4:11pm   2 Most recent comment from [deleted]:Hi Patrick,Thanks so much for your interest. Yes, sure thing, you can achieve this with custom fields. We have various custom fields that you can creat and connect with each event. More you can find ... Andrew QuestionsClosed Pre-purchase questions for Amelia   Updated January 18, 2021 at 3:46pm   4 Most recent comment from [deleted]:Hi,I am not sure what do you mean by normally, if you mean on-site, yes, there on-site option as well. Laura Chevalier Questions before purchaseClosed Pre-purchase questions for Amelia   Updated January 18, 2021 at 3:23pm   3 Most recent comment from Laura Chevalier:thank you, that was really helpful!