As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Michael Goncalves Error With PluginClosed Pre-purchase questions for wpDataTables   Updated January 21, 2021 at 8:11am   4 Most recent comment from Aleksandar Vuković:I see, Michael, thanks for clearing that up.Can you please deactivate wpDataTables, and then go to ../wp-content/plugins/wpdatatables/ folder, and edit wpdatatables.php file?In it, go to line 51, and ... Sharon restricting services on a lifetime basicClosed   Amelia   Updated January 20, 2021 at 4:11pm   1 Most recent comment from Sharon:Hi I have already sent you message about this 16 hoursago and yet no reply please get back to be  TODAY Ahmet Kapici plugin runs very slowClosed   Amelia   Updated January 20, 2021 at 4:02pm   5 Most recent comment from Ahmet Kapici:Hi,Thank you. I will contact them and leave a post here if I have a progress. Marcin Minimum time required before bookingClosed   Amelia   Updated January 20, 2021 at 3:22pm   2 Most recent comment from Miloš Jovanović:Hi Marcin,Thank you for your purchase.Sorry to disappoint you but at the moment it is not possible to activate this only for the first participant.These settings are global one for all the participan ... Santhosh Tables in HTMLClosed   wpDataTables   Updated January 20, 2021 at 3:12pm   7 Most recent comment from Aleksandar Vuković:You're welcome, SanthoshIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Jeff event sighn upClosed   Amelia   Updated January 20, 2021 at 3:09pm   2 Most recent comment from [deleted]:Hi Jeff,I have tried this out on our end and we do not have such problem.User can sign up to as many different events as he wants but booking one by one. Daniel Zoom events not created for all periodsClosed   Amelia   Updated January 20, 2021 at 2:56pm   4 Most recent comment from Miloš Jovanović:HI Marcin,I spoke to our developer team, and at the moment the only solution for this case is the customization of the plugin.It probably can be done with some custom work, but our developers are ver ... René Stäblein connect the same lines in the first columnClosed   wpDataTables   Updated January 20, 2021 at 2:52pm   2 Most recent comment from Aleksandar Vuković:Hello RenéRow grouping is something which can only be achieved on non-server-side tables, so tables linked to an external data source (Excel, CSV, Google Spreadsheet, XML, PHP and JSON). It's no ... BRUCE YOUNG attendeesClosed   Amelia   Updated January 20, 2021 at 2:45pm   2 Most recent comment from Miloš Jovanović:Hi BRUCE,Thank you for your purchase.Glad to hear that you like using our plugin.Well the only way to see the attendees that are coming to Events is to go to Events page and then based on the date cl ... Daniel Schindlower Avoid mail with login detailsClosed   Amelia   Updated January 20, 2021 at 2:17pm   2 Most recent comment from Miloš Jovanović:HI Daniel,Thank you for your purchase.If you disable this then new customers will not get the Amelia Customer role, so you will need to see which new customer is and then manually or with that other ... Sam Connecting to Emplyee Google/Outlook CalendarClosed   Amelia   Updated January 20, 2021 at 1:43pm   2 Most recent comment from Miloš Jovanović:Hi Sam,Thank you for your purchase.In order to connect your employees to Google calendar you need to gave them access to the backend, so they can click on that button and connect the calendar sync. mae bookings and paymentsClosed Pre-purchase questions for Amelia   Updated January 20, 2021 at 1:09pm   2 Most recent comment from [deleted]:Hi, Mae!Thank you for your interest in Amelia.Yes, you can accept bookings and payments with Amelia. We have few online payment options: PayPal, Stripe, and WooCommerce integration. You can see how t ... Jrm57 Don’t synchronize with calendarClosed   Amelia   Updated January 20, 2021 at 12:51pm   5 Most recent comment from Aleksandar Vuković:Hello again JeremyThat does sound strange. There were some bugs in v3.0.1, but I don't recall hearing about anything similar.We released version 3.0.2 yesterday, so can you please update the plu ... TONTALE Suggestion of designClosed   Amelia   Updated January 20, 2021 at 12:35pm   2 Most recent comment from Miloš Jovanović:Hi TONTALE,Thank you for you purchase and for your feedback.I will forward this link to our team, but from the first look of it I see that there are some elements that we will include for the next bo ... Anna Addoms Step-by-Step Booking Showing Up wonkyClosed   Amelia   Updated January 20, 2021 at 12:11pm   4 Most recent comment from Miloš Jovanović:HI Anna,You are welcome. I am glad that now everything is working fine and that Marija helped you. If you have any more issues or questions feel free to open a new ticket, we will gladly help. I’d ...