As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Ray confirm features in Pro versionClosed Pre-purchase questions for wpDataTables   Updated March 2, 2021 at 11:51am   4 Most recent comment from [deleted]:Hi RayYou are most welcome I'm really glad I could help.Please feel free to contact us if there is anything else we can assist you with.Have a wonderful day! DORON KRINETZ Separate DB Connection IssueClosed   wpDataTables   Updated March 2, 2021 at 11:36am   2 Most recent comment from [deleted]:Hello DORON Thank you for your purchase.As I can see from the previous ticket our colleague Aleksandar responded to the ticket, here is what he wrote in case you missed it: This usually happens when t ... Ray Conditional formattingClosed   wpDataTables   Updated March 2, 2021 at 11:29am   4 Most recent comment from [deleted]:You are most welcome I'm glad we could help, please feel free to reach out to us if there is anything else we can assist you with.Have a wonderful day! Farzan Codecanyon or subscriptionClosed Pre-purchase questions for wpDataTables   Updated March 2, 2021 at 11:12am   8 Most recent comment from [deleted]:You are most welcomeDo let us know if there is anything else we can assist you with.Have a wonderful day! Tariq Herzalla Front-End Display IssueClosed   Amelia   Updated March 2, 2021 at 10:54am   4 Most recent comment from [deleted]:Hello Tariq, Glad to see the issue is gone, thank you for letting me know. You are welcome!There isn't an integration for that payment method in Amelia with its current features, unfortunately, ... Vanessa Prefix on PDF exportClosed   wpDataTables   Updated March 2, 2021 at 10:36am   4 Most recent comment from [deleted]:Hi VanessaYou will not be able to export the prefix but you can set the type column to string and add the symbol manually and it will be exported as a part of the entry.I hope this helps, do let us kn ... Aaqib Zoom Meeting PasscodeClosed   Amelia   Updated March 2, 2021 at 9:59am   2 Most recent comment from Aleksandar Vuković:Hello AaqibZoom meetings created by Amelia do not require a passcode since it is included in the generated URL (join or host meeting URL).When you integrate Zoom, link your employee to his/hers Zoom a ... emin öztürk Changing new item sequenceClosed   wpDataTables   Updated March 2, 2021 at 9:57am   2 Most recent comment from Aleksandar Vuković:Hello eminThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Manual tables have wdt_ID column wi ... Tamir Nahor Woocommerce payment methodClosed Pre-purchase questions for Amelia   Updated March 1, 2021 at 8:42pm   2 Most recent comment from [deleted]:Hi, Tamir!I apologize for the delayed response, we don't work on weekends.Thank you for your interest in Amelia.In the WooCommerce integration, all the payment getaways are being added by WooComm ... Jeffrey Adding a loading spinner on the appointment list pageClosed   Amelia   Updated March 1, 2021 at 8:06pm   3 Most recent comment from Jeffrey:Thank you for the response, yes I did already :) benjamin canteteau packages of servicesClosed Pre-purchase questions for Amelia   Updated March 1, 2021 at 3:45pm   2 Most recent comment from [deleted]:Hi Benjamin,thank you for taking interest in Amelia!So, via Packages, you can combine multiple services, and even discount them, to offer them as a "bulk" to your clients. Within Packages, you can cho ... DFSKarma Hiding columns on mobile not workingClosed   wpDataTables   Updated March 1, 2021 at 3:02pm   2 Most recent comment from [deleted]:Hi DFSKarmaThank you for reaching out to us.Have you turned on the Responsiveness option in the table settings before hiding the columns? Suzanna Knoll Outlook IntegrationClosed   Amelia   Updated March 1, 2021 at 2:57pm   2 Most recent comment from [deleted]:Hello Suzanna,thank you for reaching out to us.WP Mail SMTP Pro doesn't redirect the URI correctly. They need to check if it's their scope or not, but they're not doing that.Please go t ... Minh Ta How to attach a file in the customer approved email?Closed   Amelia   Updated March 1, 2021 at 2:13pm   2 Most recent comment from [deleted]:Hi Minh,thank you for purchasing Amelia!Unfortunately at the moment we do not have an option for sending attachment within the notification emails.I will forward the suggestion to the developers; may ... Chris Johnson Move filter rowClosed   wpDataTables   Updated March 1, 2021 at 1:58pm   8 Most recent comment from [deleted]:Hi ChrisThe previous code will not work if you have set the header color in the table settings and not in the global wpDataTables settings. So if you want to change the color of the filters below you ...