As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Abdul Zip/postcode functionalityClosed Pre-purchase questions for Amelia   Updated March 1, 2021 at 1:49pm   2 Most recent comment from [deleted]:Hello Abdul,thank you for reaching out.The search by zip code is currently not possible within Amelia. You could however create separate locations, and allow your clients to see listed locations, to m ... Philipp Scheucher Multilingual Payment with PayPal and StripeClosed   Amelia   Updated March 1, 2021 at 1:45pm   3 Most recent comment from Aleksandar Vuković:Hello PhilippThank you for letting us know the issue has been resolved!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Bjorn CSSClosed   Amelia   Updated March 1, 2021 at 1:35pm   2 Most recent comment from [deleted]:Hello Bjorn,thank you very much for reaching out to us!I am sorry to hear that this is the case; I can confirm that we do have an expansion of Customize feature in plan for the near future. This is ve ... Suzanne Torenvliet @Happy2021Closed   Amelia   Updated March 1, 2021 at 1:34pm   2 Most recent comment from [deleted]:Hi, Suzanne!I apologize for the delayed response, we don't work on weekends.In order to make your Services available during a particular time, please set your working hours in Amelia -> Employees ... Frank van Mourik Initial amelia loading not working correctlyClosed   Amelia   Updated March 1, 2021 at 1:26pm   5 Most recent comment from Frank van Mourik:No problem, thanks for the help! Gerlinde copy/clone eventClosed   Amelia   Updated March 1, 2021 at 1:26pm   4 Most recent comment from [deleted]:You are welcome, Gerlinde. Yes, I see your point, I hope it will be considered for implementation in the future. If you have any other questions or concerns feel free to open a new ticket and we wil ... Veronica Duckett No Notifications Being Sent with AppointmentClosed   Amelia   Updated March 1, 2021 at 1:23pm   2 Most recent comment from [deleted]:Hi Veronica Duckett,Thank you for your purchase. Please check out our instructions for setting this up. We don't recommend using PHP Mail, as the emails can end up in Spam/junk and can take some ... Zahra Khalid BookingClosed   Amelia   Updated March 1, 2021 at 1:03pm   9 Most recent comment from Aleksandar Vuković:Hello again ZahraYour license has been upgraded to Pro Lifetime, thank you! Sorry for the late response, we don't work during weekends.You will need to install the pro version (attached to my res ... Minh Ta Can I use IntegraPay?Closed   Amelia   Updated March 1, 2021 at 12:56pm   2 Most recent comment from Aleksandar Vuković:Hello MinhI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.The only available payment methods are PayPal, Stripe and WooCom ... Shota Ando Set specific future events for coupon.Closed   Amelia   Updated March 1, 2021 at 12:54pm   2 Most recent comment from Aleksandar Vuković:Hello ShotaI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.At the moment, each new event needs to be added in Amelia/Finan ... Rasmus Oejvind Coupons in AmeliaClosed   Amelia   Updated March 1, 2021 at 12:10pm   16 Most recent comment from [deleted]:You are welcome, Alexandra! If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Reut Upgrade licenseClosed   Amelia   Updated March 1, 2021 at 11:35am   2 Most recent comment from [deleted]:Hi, Reut!I apologize for the delayed response, we don't work on weekends.Thank you for choosing Amelia. If you upgrade the license, you will have to pay only the difference between two licenses t ... chrisburr logic type functionsClosed   wpDataTables   Updated March 1, 2021 at 11:15am   2 Most recent comment from Aleksandar Vuković:Hello Chris1. There are only 2 ways of using Excel (CSV and Google Spreadsheets) directly:Create a table linked to an existing data source - the table is uploaded to ../wp-content/uploads/ folder, bu ... Richard Shok Google Calendar DisconnectionClosed   Amelia   Updated March 1, 2021 at 10:40am   4 Most recent comment from [deleted]:Hi, Richard!I apologize for the delayed response, as you probably already know, we don't work on weekends.Thank you for your feedback, we will take this information into consideration.However, th ... Jap presalesClosed Pre-purchase questions for Amelia   Updated March 1, 2021 at 10:31am   3 Most recent comment from [deleted]:Hi, Jap!I apologize for the delayed response, we don't work on weekends.I'm glad to know you found the shortcode.If you have any other questions, please let us know.Best Regards.