As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Rob Anderson Resources needed on site to runClosed Pre-purchase questions for Amelia   Updated March 4, 2021 at 7:52am   2 Most recent comment from Aleksandar Vuković:Hello RobThank you for your interest in Amelia.The plugin does make admin-ajax calls to the server, but if you don't expect your client to have hundreds of appointments in a short period of time ... Rani Pay as you bookClosed Pre-purchase questions for Amelia   Updated March 4, 2021 at 6:29am   3 Most recent comment from Rani:Thank you! Kacper LimitsClosed Pre-purchase questions for Amelia   Updated March 4, 2021 at 5:55am   2 Most recent comment from [deleted]:Hi, Kacper!Thank you for your interest in Amelia.You can add unlimited Employees, Services, and locations. But just in case: if you plan to use Amelia for a multi-vendor business, unfortunately, it i ... Zahra Khalid email notification errorClosed   Amelia   Updated March 4, 2021 at 5:30am   11 Most recent comment from [deleted]:Hi, Zahra!I apologize for the delayed response.Unfortunately, with Packages, you can only set their duration and number of appointments. It's not possible to make appointments from the packages r ... Javier Muñoz SELECCIONAR VARIOS DIAS EN EL CALENDARIOClosed   Amelia   Updated March 3, 2021 at 4:45pm   7 Most recent comment from [deleted]:At the moment, there isn't any other view available for Events in Amelia, but we will release a new update soon and we will implement a new Calendar view for events in that version of the plugin. Rebecca Burrell custom css for grouped table rowsClosed   wpDataTables   Updated March 3, 2021 at 3:45pm   4 Most recent comment from Isidora Markovic:Hi Rebecca,Blaženka is out of the office today and I will answer you.I am glad that Blaženka's solution helps you out.If you have any other issues or questions please open a new ticket, and we ... LayLa Johnson Special days not updatingClosed   Amelia   Updated March 3, 2021 at 3:36pm   2 Most recent comment from [deleted]:Hi, LayLa!Thank you for choosing Amelia.Can you please provide us with screenshots of your working hours/special days settings?Looking forward to hearing from you.  Javier Muñoz Servicié several daysClosed   Amelia   Updated March 3, 2021 at 3:18pm   2 Most recent comment from [deleted]:Hello Javier, I see this is a duplicate ticket, and I've replied to the other ticket you opened regarding this matter, so we can continue with this there. Thank you!If you have any other questio ... aderal2016 Amelia PRO - Fixed amount of hours for more services in packagesClosed   Amelia   Updated March 3, 2021 at 1:43pm   2 Most recent comment from [deleted]:Hi Aderal,thank you for purchasing Amelia, and for reaching out to us!Unfortunately, the number of appointment has to be preselected while creating a package; it cannot be split later.I understand the ... Javier Muñoz archivo adjunto formatosClosed   Amelia   Updated March 3, 2021 at 1:38pm   4 Most recent comment from [deleted]:You are welcome, Javier. If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Ted center image & textClosed Pre-purchase questions for wpDataTables   Updated March 3, 2021 at 1:31pm   4 Most recent comment from Isidora Markovic:Hi Ted,Blaženka is out of the office today and I will answer you.Based on your explanation: This is how I created my code.          #supsystic-table-3 td, #supsystic-table-3 td {padding: 1 1px ... Messy Several problemsClosed   Amelia   Updated March 3, 2021 at 1:29pm   6 Most recent comment from [deleted]:Hi Messy,thank you for the kind reply, and for adding the suggestion!That is very unusual, as birth date is mandatory to appear. Can you please provide me a temporary WP-admin login for your site whe ... Stephane Poudroux Plugin stopped and not visible anymore on dashboardClosed   Amelia   Updated March 3, 2021 at 1:26pm   10 Most recent comment from [deleted]:Hi, Stephane!Great! Thank you for your feedback.Please feel free to contact us if you have any other questions.Best Regards.  José Manuel Cornejo How to choose the items for the packages in frontend?Closed   Amelia   Updated March 3, 2021 at 1:23pm   2 Most recent comment from Aleksandar Vuković:Hello José ManuelThank you for your purchase.1. Only administrators are able to define what's included in the packages. You can include all your services in the package, and set a limit per serv ... Denes Nagy Log chart data modificationClosed Pre-purchase questions for wpDataTables   Updated March 3, 2021 at 1:04pm   4 Most recent comment from Isidora Markovic:Hi Denes,Blaženka is out of the office today, and I will help you out.In many cases, you might have an initial file with the table data, but this table needs to be regularly updated (e.g. if it is a ...