As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Rosario Finding duplicates WP TableClosed   wpDataTables   Updated February 25, 2021 at 9:32pm   4 Most recent comment from Aleksandar Vuković:Hello again RosarioOur price used to be $50 per coding hour, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won ... Sebastian Gendry ​(How) Is it possible to have a conditional open of the modal?Closed   Master-Detail Tables for wpDataTables   Updated February 25, 2021 at 9:23pm   9 Most recent comment from Aleksandar Vuković:Hi again SebastianI don't think queries that include CASE will work.Our logic is based on a PHP SQL parser which has full support for the SQL dialect for the following statement types SELECT, I ... Alex Table filters are not respecting each otherClosed   wpDataTables   Updated February 25, 2021 at 9:22pm   6 Most recent comment from Aleksandar Vuković:You're welcome, AlexIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Wujun Ye booking customizationClosed   Amelia   Updated February 25, 2021 at 6:05pm   4 Most recent comment from [deleted]:Hi, Wujun!Sorry to hear Amelia didn't suit your business.Please follow the steps below:Log in to http://store.tms-plugins.com/ with the credentials you received in your e-mail when you purchase ... Dylan MOLLET Language traductionClosed Pre-purchase questions for Amelia   Updated February 25, 2021 at 3:42pm   2 Most recent comment from [deleted]:Hi, Dylan!Thank you for your interest in Amelia.Yes, Amelia is already translated into French.However, the only official language of our plugin is English. All other translations were made by our cust ... Graham Can't Import Excel SheetsClosed   wpDataTables   Updated February 25, 2021 at 3:35pm   4 Most recent comment from [deleted]:Hi GrahamNot a problem, I understand.Please log into http://store.tms-plugins.com/ with the credentials you received in your e-mail when you purchased the plugin, then navigate to Purchases/wpDataTa ... Ronan Cahill Code TweakClosed   Amelia   Updated February 25, 2021 at 3:24pm   2 Most recent comment from [deleted]:Hi, Ronan!Thank you for choosing Amelia.If you have Pro or Developer license, then you can use Packages. For example:The package includes Service 1 and Service 2. Service 1 - First vaccine shot, can ... Chr. H. Brix Problems loading calendarClosed   Amelia   Updated February 25, 2021 at 1:15pm   3 Most recent comment from [deleted]:Good day!Thank you for the updates.However, I will forward this issue to our developers, so they will be able to see if there's a bug that can be fixed by the next update.Please feel free to cont ... Filip Draganic WP Amelia Translation optionsClosed   Amelia   Updated February 25, 2021 at 12:03pm   15 Most recent comment from [deleted]:No worries, glad to see the issue is gone and everything works well now, thank you for letting us know.You are welcome, Filip!If you have any other questions or concerns feel free to open a new ticket ... Pablo Maffezini PurchaseClosed Pre-purchase questions for Amelia   Updated February 25, 2021 at 11:13am   2 Most recent comment from [deleted]:Hi Pablo, thank you for reaching out; I'm sorry to hear that you're experiencing trouble with payments. If you're trying to purchase Amelia, yes, you can do so with PayPal. Timo Lingnau Disable selection of past events in customer viewClosed   Amelia   Updated February 25, 2021 at 11:09am   4 Most recent comment from [deleted]:Hi, Timo!I apologize for the delayed response.You can try adding this CSS to the page with the list of your Events: .v-calendar-column.el-col.el-col-24.el-col-sm-12 {display:none;} Basically, it will ... Eline de Haas questionsClosed Pre-purchase questions for Amelia   Updated February 25, 2021 at 10:51am   2 Most recent comment from [deleted]:Hi Eline,thank you for contacting us!I will be happy to help:Yes, there is a dropdown where a customer can choose a Category. When a category is chosen, it will open new options where they can choose ... Stergios Pappos Front-end FormsClosed   Amelia   Updated February 25, 2021 at 10:07am   2 Most recent comment from Aleksandar Vuković:Hello StergiosThank you for your purchase.You can use the employee's ID in the shortcode:[ameliabooking employee=1][ameliacatalog employee=1]So, on one page you can add the shortcode using the ID ... Florian BUG URGENT!!Closed   Amelia   Updated February 25, 2021 at 10:05am   8 Most recent comment from Aleksandar Vuković:Awesome Florian, thanks!Here's the $10 coupon: BCBF03AC Arne Issue after binding employees with Google CalendarClosed   Amelia   Updated February 25, 2021 at 9:54am   5 Most recent comment from [deleted]:Hello Arne, Thank you. You should update Amelia to the newest version 3.0.2. since you have an older version, 2.9.1. But I assume this won't affect the issue you have , as it is coming from the ...