Public Tickets
Wilkenson
Minimum time requiredClosed
Amelia
Updated February 24, 2021 at 4:30pm
4
Most recent comment from [deleted]:You are welcome, Wilkenson. Glad to see the issue is gone, thank you for letting me know. If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
Findlay Cumming
URGENT Booking form continues to loadClosed
Amelia
Updated February 24, 2021 at 3:23pm
4
Most recent comment from [deleted]:I'm glad to hear it helped!Regarding Google Analytics, you can check out the information provided on this public ticket:https://tmsplugins.ticksy.com/ticket/2278713/Please let me know if you need ...
Matt Randell
Book without PayingClosed
Pre-purchase questions for Amelia
Updated February 24, 2021 at 3:03pm
2
Most recent comment from [deleted]:Hi Matt,thank you for taking interest in Amelia.I do have a solution for you:Enable the following payment gateways:On SiteCredit Card (Stripe, Paypal)If you don't use Stripe or Paypal, you can ch ...
Viktor Callemin
SupportClosed
Amelia
Updated February 24, 2021 at 2:47pm
2
Most recent comment from [deleted]:Hello Viktor, It isn't possible to have category selection first in the Step by step booking form with Amelia's current features, unfortunately. You can have the categories chosen only in t ...
Pascal DUMAS
hour lag problemClosed
Amelia
Updated February 24, 2021 at 2:37pm
2
Most recent comment from Aleksandar Vuković:Hello PascalIssues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If ...
Vincent Rendon
Updated to v2.1.7 - Critical ErrorClosed
wpDataTables
Updated February 24, 2021 at 2:36pm
9
Most recent comment from Aleksandar Vuković:You're welcome, VincentIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Guillermo Veiga
Stripe PaymentsClosed
Amelia
Updated February 24, 2021 at 2:14pm
2
Most recent comment from [deleted]:Hi, Guillermo!Thank you for choosing Amelia.Amelia data can be sent to Stripe as MetaData or Description: you can see this option below the payment methods in Amelia -> Settings -> General. You shoul ...
Cesar Hernandez
SQL QueryClosed
Pre-purchase questions for wpDataTables
Updated February 24, 2021 at 1:13pm
2
Most recent comment from [deleted]:Hi CesarThank you for reaching out to us.Unfortunately we do not offer support for writing custom SQL queries so we cannot help you with that.You can try creating this query using our Query Constructo ...
Marian Harris
link in filter label?Closed
wpDataTables
Updated February 24, 2021 at 12:11pm
4
Most recent comment from Aleksandar Vuković:You're welcome, MarianSorry we couldn't provide any help in this matter.
César Yucra
Shortcode to display productsClosed
Amelia
Updated February 24, 2021 at 12:02pm
4
Most recent comment from Aleksandar Vuković:Hello again CésarThat's not possible. You can only add two shortcodes - one showing only packages, and the other showing only services.They'd be located one below the other, and it can ...
César Yucra
Schedule conflictClosed
Amelia
Updated February 24, 2021 at 11:51am
4
Most recent comment from Aleksandar Vuković:You're welcome, CésarIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Henriette
Removing sections in descriptionClosed
Amelia
Updated February 24, 2021 at 11:37am
4
Most recent comment from [deleted]:Hi, Henriette!Thank you for the link.Please try these CSS:
#am-service-booking > div > div.am-service > div.am-service-header > div.am-service-data > div.am-service-info > div:nth-child(2){display:non ...
Christoffer Andersson
Delete customers automaticallyClosed
Amelia
Updated February 24, 2021 at 11:22am
2
Most recent comment from Aleksandar Vuković:Hello ChrisI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You can delete customers manually, and the customers themselves ...
Eshley Nau
Does anyone know of to setup the package of service feature?Closed
Amelia
Updated February 24, 2021 at 11:06am
2
Most recent comment from Aleksandar Vuković:Hello EshleyIn order to use Amelia Pro, you first need to deactivate and delete Amelia Basic. Before you do that, go into Amelia Settings/Activation and make sure "delete database tables" is disabled. ...
Mike Dickson
Multiple Lines is Displayed Col HeaderClosed
wpDataTables
Updated February 24, 2021 at 10:45am
2
Most recent comment from [deleted]:Hi MikeThank you for reaching out to us.Unfortunately this is not possible with the plugin's built-in features, but if you would like to see this implemented in one of our future updates please t ...