As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Jarno Kylander Cancellation terms per locationClosed   Amelia   Updated May 13, 2021 at 8:40am   2 Most recent comment from Aleksandar Vuković:Hello JarnoThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You can modify the period allowed f ... Jotte Mallisse Not redirecting after bookingClosed   Amelia   Updated May 13, 2021 at 8:21am   8 Most recent comment from Aleksandar Vuković:You're welcome, JotteI see that Liza resolved the other issue, so I believe all's good now?If you have any further questions or issues, please feel free to open a new ticket, and we'll ... Amanda Pereira Packages, Services, and CalendarsClosed   Amelia   Updated May 12, 2021 at 10:34pm   2 Most recent comment from [deleted]:Hi again, Amanda!I replied to the other ticket you have regarding the Events Calendar view.1. I'm afraid, Packages are available only for Services at the moment. 2. You can have either events o ... Amanda Pereira Events calendar booking view not appearingClosed   Amelia   Updated May 12, 2021 at 10:24pm   8 Most recent comment from [deleted]:Hi, Amanda!I created a draft page and tried to add the Event Calendar view to it, but I couldn't do it since there were no Events:Can I create an Event for testing?Best Regards.  Gim Customize Settings are limited and uselessClosed   Amelia   Updated May 12, 2021 at 9:49pm   2 Most recent comment from [deleted]:Hi, Gim!Thank you for choosing Amelia.And sorry to hear that.At the moment, Customization options are very limited in Amelia, as you could notice. But we will add more functions in the next update or ... Miriam Olivares Question about the pluginClosed Pre-purchase questions for Amelia   Updated May 12, 2021 at 7:40pm   2 Most recent comment from [deleted]:Hi, Miriam!Thank you for your inquiry.Please make sure that you set the Employee's working hours in his/her profile, and that this Service is assigned to the Employee and added to the Working hou ... Georgia Ferguson Staff TimezonesClosed   Amelia   Updated May 12, 2021 at 4:14pm   6 Most recent comment from [deleted]:Hi Dilawar, This feature isn't available in the plugin yet, unfortunately, and we can't say for sure when it could be implemented in the future. You can vote or suggest this feature request ... Kyle Nemacheck shortcut idsClosed   wpDataTables   Updated May 12, 2021 at 1:57pm   2 Most recent comment from [deleted]:Hi KyleThank you for reaching out to us.Unfortunately the shortcodes can't be changed, and we don't have dynamic shortcodes as built-in functionality of the plugin.If you would like to see t ... Prokop Suchanek Amelia InstallClosed   Amelia   Updated May 12, 2021 at 1:18pm   4 Most recent comment from [deleted]:Hi Prokop,I have responded to your other ticket with our findingsPlease refer to it for further correspondence regarding this issue.Thank you! Jessie Front end booking Styling is corrupted after updateClosed   Amelia   Updated May 12, 2021 at 12:54pm   3 Most recent comment from [deleted]:Hi Jessie,thank you for reaching out to us, and for letting me knowI'm happy to hear it's resolved. Yes, Customizer needs to be "rebooted" in order to start memorizing the styles you are ch ... Shay Williams Event PricingClosed Pre-purchase questions for Amelia   Updated May 12, 2021 at 12:49pm   2 Most recent comment from [deleted]:Hi Shay,thank you for taking interest in Amelia, and for contacting usUnfortunately we only have fixed prices at the moment within Amelia features.You can suggest that as a feature request here, or ch ... Lars Matthiesen User defined field should apply to all ne added eventsClosed   Amelia   Updated May 12, 2021 at 12:22pm   6 Most recent comment from [deleted]:Hi Lars,understandable, if this is an essential feature for you.Auto applying fields to new events isn't planned yet; however, if you make a suggestion for this feature here, users will be able ... Dilawar Zoom Meeting UsernameClosed   Amelia   Updated May 12, 2021 at 12:11pm   3 Most recent comment from Dilawar:Thanks! Carlen Gravity forms integration questionClosed Pre-purchase questions for wpDataTables   Updated May 12, 2021 at 11:59am   4 Most recent comment from [deleted]:Hi CarlenUnfortunately, the Gravity Forms integration is limited, and not all options that are available in manual or SQL query-based tables are included. The fields the plugin sees from the Gravity ... Laurence How to show events that dont need booking?Closed   Amelia   Updated May 12, 2021 at 11:35am   4 Most recent comment from [deleted]:Hi Laurence,thank you for the kind reply!I see - may I then ask you to please leave the optional capacity as a suggestion on our Feature request page?Features are pushed up on our "to-do" list when th ...