Public Tickets
michiiee
How to access service/event description which is placed in woocommerce orderClosed
Amelia
Updated May 5, 2021 at 2:26pm
19
Most recent comment from [deleted]:Hi Ahmad, Michael,Thank you for sharing your solutions!If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
Kuldeep Kaul
Error in AmeliaClosed
Amelia
Updated May 5, 2021 at 2:24pm
4
Most recent comment from Aleksandar Vuković:Hello again KuldeepI'm sorry to hear you won't be using the plugin after purchase.I see that you cancelled your subscription, but you haven't requested a refund. Today, it's been ...
gestio
Limit the number of reschedulingClosed
Amelia
Updated May 5, 2021 at 2:09pm
2
Most recent comment from [deleted]:Hi Gestio,
thank you so much for reaching out to us, and for kind feedback!
There isn't such possibility in Amelia with its current built-in features, unfortunately; rescheduling can only be lim ...
Dariusz Misiak
Question about row groupingClosed
wpDataTables
Updated May 5, 2021 at 2:03pm
2
Most recent comment from [deleted]:Hi DariuszThank you for reaching out to us.Sorry for the late response, we're Christian Orthodox, so we had non-working days for Easter.The row grouping feature is only available for non-server ...
Mark Wilson
Conditional format - other column values for comparisonClosed
wpDataTables
Updated May 5, 2021 at 1:58pm
2
Most recent comment from Aleksandar Vuković:Hello MarkThank you for your purchase.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.Conditional Formatting can only be ...
Harald
Bookings overnight (past 12:00 pm))Closed
Amelia
Updated May 5, 2021 at 1:56pm
2
Most recent comment from [deleted]:Hi, Harald!Thank you for choosing Amelia and for your kind words.I'm afraid, at the moment appointments can last only until midnight, since this is Amelia's logic: after midnight it will be ...
Stacie
Hippa complianceClosed
Pre-purchase questions for wpDataTables
Updated May 5, 2021 at 1:53pm
2
Most recent comment from Aleksandar Vuković:Hello Stacie.We don't store any data from your website, so everything you do with Amelia is saved in your WordPress database. The plugin is GDPR compliant, so if a customer was to delete their ac ...
Dennis
Packages hidden on frontendClosed
Amelia
Updated May 5, 2021 at 1:50pm
3
Most recent comment from Aleksandar Vuković:Hello DennisThank you for your purchase, and thank you for letting us know the ticket can be closed.If you have any further questions or issues, please feel free to open a new ticket, and we'll g ...
Surace Michael
Calendar TemplateClosed
Pre-purchase questions for Amelia
Updated May 5, 2021 at 1:50pm
5
Most recent comment from [deleted]:Hi Michael and Cristian,Michael - I'd like to apologize as this ticket seem to have closed, and did not come up as new when you replied.For both, you can use the block Amelia - Eventi (Amelia - ...
Luca
Info on AmeliaClosed
Pre-purchase questions for Amelia
Updated May 5, 2021 at 1:29pm
2
Most recent comment from [deleted]:Hi Luca,thank you for taking interest in Amelia, and for reaching out to us!Overbooking, as in more than one person booking the same slot? If so, then yes - you can increase the maximum capacity of pe ...
Roee Angel
problem with wdt.highcharts.jsClosed
wpDataTables
Updated May 5, 2021 at 1:21pm
2
Most recent comment from Aleksandar Vuković:Hello RoeeThe plugin is, by default, using the minified version of JS files, so in this case "wdt.highcharts.min.js".If you want the changes you're making to take effect, go to wpDataTables setti ...
Alexandre
Booking 2 employees at the same timeClosed
Amelia
Updated May 5, 2021 at 1:13pm
2
Most recent comment from [deleted]:Hi, Alexandre!Thank you for your kind words.Sorry, we couldn't make it as quickly as usual since we had a National holiday and we got back in the office only today.At the moment, there is no buil ...
Frédéric
problem sending notification by emailClosed
Amelia
Updated May 5, 2021 at 1:08pm
13
Most recent comment from [deleted]:Hi Frédéric,wonderful! Thank you for letting me know
Matt Sheeks
Notifications not sendingClosed
Amelia
Updated May 5, 2021 at 12:16pm
2
Most recent comment from [deleted]:Hi, Matt!Sorry for the delayed response, it was a National holiday in our country.Could you please provide us with temporary WP Admin access, so we will look into the issue from the inside? You can po ...
Marios Anthis
sms notification not workingClosed
Amelia
Updated May 5, 2021 at 11:38am
4
Most recent comment from [deleted]:Hi, Marios!Sorry for the delayed response, it was a National holiday in our country.I logged in to your site with the credentials you provided us earlier and I see in the SMS History there are message ...