As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Andreas Follow-Up Scheduled After x-TimeClosed   Amelia   Updated July 27, 2021 at 11:16am   2 Most recent comment from [deleted]:Hi AndreasThank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features.The times displayed are connected to what you set in General settings, and yo ... Brent Microsoft TeamsClosed   Amelia   Updated July 27, 2021 at 11:08am   2 Most recent comment from [deleted]:Hi BrentThank you for reaching out to us. Unfortunately, that isn't a planned feature yet, if you suggested it here, users will be able to vote for it and it can be considered in the future.  W ... Adrien Multiple bookings within a set period of timeClosed Pre-purchase questions for Amelia   Updated July 27, 2021 at 10:46am   4 Most recent comment from [deleted]:Hi Adrien,thank you for the kind replyYes, this is not shown in the demo, I'm afraid, but you are able to do so in the Customization section of the full version of Amelia:For the custom fields, t ... maqBJ Creating a child license featureClosed   wpDataTables   Updated July 27, 2021 at 9:42am   4 Most recent comment from Aleksandar Vuković:Of course, the suggestion has been forwarded to our management, so they will coordinate it across teams if they see it as a useful improvement. bappy Advance payment or payment upfrontClosed Pre-purchase questions for Amelia   Updated July 27, 2021 at 9:39am   2 Most recent comment from [deleted]:Hi Bappy,thank you for taking interest in Amelia, and for reaching out to usYes, Amelia has a full pay upfront and deposit pay upfront option.You can find all about deposits here. Gustavo Salinas Izquierdo Price calculatorClosed Pre-purchase questions for Amelia   Updated July 27, 2021 at 9:37am   4 Most recent comment from [deleted]:Hi Gustavo,thank you for the kind replyCorrect, there is no option at the moment, unfortunately, to add different tier tickets. We will have this option for Events in the upcoming update that should b ... Katherina Sorting by month on a data tableClosed Pre-purchase questions for wpDataTables   Updated July 27, 2021 at 8:51am   9 Most recent comment from Aleksandar Vuković:Hi again KatherinaI simply created a table linked to an existing data source -> Google Spreadsheet, and pasted your URL, but it seems there's a bug on our sandbox site - sorry about that. The im ... Brent LocationsClosed   Amelia   Updated July 27, 2021 at 7:50am   2 Most recent comment from [deleted]:Hi, Brent,Thank you for choosing Amelia.Please make sure you configured Locations according to our documentation: https://wpamelia.com/locations/Also, you can make the Location selection drop-down ma ... Kevin Rittershaus select more than one time when bookingClosed   Amelia   Updated July 27, 2021 at 7:45am   4 Most recent comment from [deleted]:Kevin,I'm glad I could helpPlease feel free to contact us if you have any other questions.Best Regards. Mike Infinite recurring eventsClosed   Amelia   Updated July 26, 2021 at 11:27pm   3 Most recent comment from Mike:I see.That's a shame. Thanks for letting me know. Mark Long API - CalDav - Open XchangeClosed   Amelia   Updated July 26, 2021 at 11:08pm   2 Most recent comment from [deleted]:Hi, Mark,Thank you for choosing Amelia.I'm afraid since Amelia isn't an open-source plugin, we won't be able to share the source code due to our company's policies.However, If you ... Seongman Cho Zoom host link requires loginClosed   Amelia   Updated July 26, 2021 at 9:46pm   2 Most recent comment from [deleted]:Hi, Seongman,Thank you for choosing Amelia.It depends on whether an Employee was logged in to his/her profile before or not. So, if an Employee didn't log in prior to opening a Zoom link, he/she ... Laurence How to capture details of additional people?Closed   Amelia   Updated July 26, 2021 at 4:02pm   4 Most recent comment from [deleted]:Unfortunately this cannot be achieved using the plugin's builtin features. I'll kindly ask you to add it as a feature suggestion on this page.  Features are pushed up on our "to-do" list ... Andrew Adding consent form to the standart booking formClosed   Amelia   Updated July 26, 2021 at 3:39pm   3 Most recent comment from Andrew:Thank you Blaženka.It's perfect. Breena Clarke BugClosed   Amelia   Updated July 26, 2021 at 2:52pm   2 Most recent comment from [deleted]:Hi BreenaThank you for reaching out to us.When you create a custom field and select All events, it will highlight all events you currently have created. If you add a new event you will have to manual ...