We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Stuart Siney Amalia ad an apple or Google appClosed Pre-purchase questions for Amelia   Updated July 16, 2021 at 8:02am   2 Most recent comment from [deleted]:Hi Stuart,thank you for reaching out to usWe only have Amelia as a WordPress plugin, and not a mobile app, I'm afraid.Amelia can be accessed trough the mobile browsers, by acessing WordPress just ... YuhYing Event detailsClosed   Amelia   Updated July 16, 2021 at 6:49am   4 Most recent comment from [deleted]:YuhYing,Please let me know if you have any other questions.Best Regards. YuhYing Turn off spotClosed   Amelia   Updated July 16, 2021 at 6:48am   9 Most recent comment from [deleted]:YuhYing,I'm glad I could helpBest Regards. Humberto Birthday pre-fill-LoginClosed Pre-purchase questions for Amelia   Updated July 15, 2021 at 10:09pm   2 Most recent comment from [deleted]:Hi, Humberto, Thank you for your inquiry. I'm afraid, at the moment it's not possible to set the Birthday field as a mandatory field for a booking form (the way the email address or the pho ... Mikel service calendar and more helpClosed   Amelia   Updated July 15, 2021 at 1:58pm   2 Most recent comment from [deleted]:Hi MikelThank you for reaching out to us.Probably, our feature Events Calendar view will match your requirements (but, as you can get by its name, it will work for you only if you use events and not ... CATSEO Gift cardClosed Pre-purchase questions for Amelia   Updated July 15, 2021 at 12:05pm   2 Most recent comment from [deleted]:Hi CatseoThank you for reaching out to us.I'm afraid, at the moment Amelia doesn't have such a built-in feature. Probably, it can be achieved with Coupons, for example. However, even gift c ... Romy Winkler catalog view/ designClosed   Amelia   Updated July 15, 2021 at 10:56am   6 Most recent comment from [deleted]:You are most welcome If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Bartosz manual bookingClosed   Amelia   Updated July 15, 2021 at 10:53am   2 Most recent comment from [deleted]:Hi BartoszThank you for reaching out to us.Could you please provide us with some more details and screenshots or a screen recording of the issue? Do you have any available time slots or employees tha ... Nick New FeatureClosed   wpDataTables   Updated July 15, 2021 at 10:03am   2 Most recent comment from [deleted]:Hi NickThank you for reaching out to us, and thank you for all these great suggestions! We are always looking for new ways to improve our plugin so we are always happy to hear our customers' need ... Chris CacheClosed   wpDataTables   Updated July 15, 2021 at 9:59am   2 Most recent comment from [deleted]:Hi ChrisThank you for reaching out to us.If tables are cached, they can cause Admin Ajax or JSON response errors, so it's not recommended to cache wpDataTables. We can reach out to our developers ... Kurt Shortcodes with multiple categoriesClosed   Amelia   Updated July 15, 2021 at 9:57am   2 Most recent comment from [deleted]:Hi Kurt,thank you for reaching out to usI'm afraid only all or just one can be displayed at the moment.I'll kindly ask you to add it as a feature suggestion on this page. Features are pushe ... THIERRY How to Update Amelia plugin?Closed   Amelia   Updated July 15, 2021 at 9:50am   2 Most recent comment from [deleted]:Hi, THIERRY,Thank you for choosing Amelia.If you activated Amelia with the purchase code before, then the update option should be available on the WP Plugins page. You can just click on "Update now". ... miriam styling helpClosed   wpDataTables   Updated July 15, 2021 at 8:28am   3 Most recent comment from Zinah:Hello, sorry to jump in on this. i am facing the same issue and i have attempted your solution and it is still not working. any other suggestions? appreciate your kind supportNever mind i found the is ... Ramon Hein Wrapping HTML around Email Notification with wpbetteremailsClosed   Amelia   Updated July 15, 2021 at 7:55am   3 Most recent comment from Zene:You can try use Stripo email builder. It's based on HTML and has integration with many apps.  Ash AmeliaClosed Pre-purchase questions for Amelia   Updated July 15, 2021 at 7:47am   2 Most recent comment from [deleted]:Hi Ash,thank you for taking interest in Amelia, and for reaching out to us There are only five, I'm afraid. Is there something particular you'd like to add, perhaps I can suggest a workarou ...