As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Niki Tune CronTrol PluginClosed   Amelia   Updated July 23, 2021 at 8:32am   4 Most recent comment from [deleted]:Thank you for the advice, James!Niki, please let me know if you managed to check the security and if it worked. Vincent Rodriguez outlook.comClosed Pre-purchase questions for Amelia   Updated July 23, 2021 at 8:21am   5 Most recent comment from [deleted]:Hi Vincent,thank you for letting me knowRedirect URI is the URL of your Amelia > Employee page, kind of like www.website.com/employees.This is where you get redirected after successfully signing into ... Kevin Puttileihalat calender keep loadingClosed   Amelia   Updated July 23, 2021 at 8:07am   2 Most recent comment from [deleted]:Hi Kevin,thank you for reaching out to usIs only Event Calendar doing this or all shortcodes? Please check if you have SG Optimizer plugin installed, and if you do go in its settings/Front-end and dis ... Tony Pitwood FTP for localhostClosed Pre-purchase questions for wpDataTables   Updated July 23, 2021 at 7:47am   4 Most recent comment from Aleksandar Vuković:Hi again TonyI'm sorry, but I don't know what video you're referring to.If you have WordPress installed locally, you can still use it as a live website. Just make sure to increase the ... Matias Monteis shortodes won't work on v4.0.1Closed   Amelia   Updated July 23, 2021 at 7:32am   4 Most recent comment from [deleted]:Hi Matias,we will fix that one as well; please feel free to let me know about the access when you get in touch with the colleague.In the meantime I wish you a great day Pamela Sithole NotificationsClosed   Amelia   Updated July 23, 2021 at 7:11am   2 Most recent comment from [deleted]:Hi Pamela,thank you for reaching out to usThis needs to be setup trough Cron; cron is a Linux utility which schedules a command or script on your server to run automatically at a specified time and ... Tomoyuki Mizuta Redirection after canceling requestClosed   Amelia   Updated July 23, 2021 at 7:09am   4 Most recent comment from [deleted]:That's great TomoyukiIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Nikki Spalding Column options not workingClosed   wpDataTables   Updated July 23, 2021 at 7:01am   8 Most recent comment from Aleksandar Vuković:Thanks for letting me know, NikkiI'll wait for your response Gerlinde time zonesClosed   Amelia   Updated July 23, 2021 at 6:52am   4 Most recent comment from [deleted]:Anytime, GerlindeIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Julia Böckh Phone number field prefilledClosed   Amelia   Updated July 23, 2021 at 1:15am   5 Most recent comment from Marketricks:Thanks Liza! atul QueryClosed Pre-purchase questions for Amelia   Updated July 22, 2021 at 8:21pm   2 Most recent comment from [deleted]:Hi, Atul,Thank you for your inquiry.Unfortunately, it is not possible to book multiple appointments at once with current built-in features in Amelia. But it is on our to-do list for future updates. Ho ... Terry Anglin Aweber IntegrationClosed Pre-purchase questions for Amelia   Updated July 22, 2021 at 7:32pm   4 Most recent comment from [deleted]:Hi, Daniel,Thank you for sharing with us.We will take your recommendation into consideration as well.Best Regards. Marin Tapnoi Fall back to version 3.3Closed   Amelia   Updated July 22, 2021 at 7:13pm   2 Most recent comment from [deleted]:Hi, Marin,I already responded to the other ticket that you have.Please let me know if the debugged version worked for you. Otherwise, as I mentioned before, we can provide you with version 3.3 at any ... Genepro Checkout Woocommerce and Webpay PlusClosed   Amelia   Updated July 22, 2021 at 3:46pm   2 Most recent comment from [deleted]:Hi GeneproThank you for reaching out to us.Amelia's integration with WooCommerce works with the core plugin. Integration with other WooCommerce add-ons is not confirmed, so we can't guarant ... Benjamin Individual Breaks for EmployeesClosed   Amelia   Updated July 22, 2021 at 3:36pm   8 Most recent comment from [deleted]:You are most welcome, I wish I could be more helpful.Do let me know if you need any further assistance.Have a wonderful day!