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Public Tickets

Laurent Dani Recurring appointments issue since 3.1 updateeClosed   Amelia   Updated April 22, 2021 at 2:26pm   10 Most recent comment from [deleted]:Hi, Laurent!I just contacted my team and they confirmed the fix wasn't added to the current update.I'm waiting for a response regarding the ETA. I will contact you once I receive this inform ... Marios Anthis transfer databaseClosed   Amelia   Updated April 22, 2021 at 2:22pm   2 Most recent comment from [deleted]:Hi Marios,thank you for reaching out to us!When you are moving on live site from local or stage site we can suggest to use Plugin Duplicator. We use it and it's working fine, because he will tr ... DFSKarma Table has no rowsClosed   wpDataTables   Updated April 22, 2021 at 2:10pm   4 Most recent comment from [deleted]:Hi DFSKarmaCould you please provide us with that source file so we can try and recreate the issue locally? Also could you please tell us how did you create the table, using which option? Fabi Viola Customer Login details not sending, no way to create customer account on the front endClosed   Amelia   Updated April 22, 2021 at 1:39pm   6 Most recent comment from [deleted]:Hi Antoine,I will be happy to help you - please kindly open up a new ticket and we will assist Chris Multiple slots for 1 employeeClosed   Amelia   Updated April 22, 2021 at 1:35pm   6 Most recent comment from [deleted]:Hi Chris,thank you!Well, we are always open to expanding Amelia to fit as many business models as possible - "stretching" is finding out new great options that may be included in order to have Amelia ... Fausto Giungato Fix a specific data to book a serviceClosed   Amelia   Updated April 22, 2021 at 12:55pm   7 Most recent comment from Fausto Giungato:Ok, thanks. You can close this ticket. Fausto Giungato I want to delete some past / wrong eventsClosed   Amelia   Updated April 22, 2021 at 12:54pm   5 Most recent comment from Fausto Giungato:Ok, thanks you can close the ticket Maria Integration with FluentCRMClosed   Amelia   Updated April 22, 2021 at 12:06pm   2 Most recent comment from [deleted]:Hi Maria,thank you for reaching out to usThat does sound very convenient - especially due to the appointment status tagging system.We have Web Hooks that can be connected through Zapier to third party ... Pedro Campos Amelia Booking and Catalog ViewClosed   Amelia   Updated April 22, 2021 at 11:45am   7 Most recent comment from Aleksandar Vuković:You're welcome, Pedro.You can hide the blue section - what you call a header with this CSS: .am-service-gallery { display: none !important; } Custom CSS needs to be applied to the page where the ... Jeroen Offinga Disable woocommerce emailClosed   Amelia   Updated April 22, 2021 at 11:32am   2 Most recent comment from [deleted]:Hi Jeroen,thank you for reaching out to us.Unfortunately, we are unable to influence the email sent by WooCommerce; Amelia can only control prices and service info that is sent to WooCommerce.I'l ... Sara Beltran Beltran Sancho Urgent bufer timeClosed   Amelia   Updated April 22, 2021 at 11:00am   16 Most recent comment from [deleted]:Hi Sara,thank you for contacting back.Please try making a booking now - buffer time is included into the time slot (meaning that the buffer time will be a part of your employee's schedule).Howeve ... Tony Valverde Cannot install Amelia in FrontpageClosed   Amelia   Updated April 22, 2021 at 11:00am   3 Most recent comment from Aleksandar Vuković:Hello EstefanyThank you for your purchase, and for letting us know the issue has been resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly ... César Cabrera Error al crear una tablaClosed   wpDataTables   Updated April 22, 2021 at 10:59am   4 Most recent comment from Aleksandar Vuković:Hello CésarThank you for the credentials.When I logged in, I couldn't see anything in table #14. I also checked the database, and there's no table #14 in there:This is "wp_wpdatatables" d ... Bote Adding a ruleClosed   Amelia   Updated April 22, 2021 at 10:49am   2 Most recent comment from Aleksandar Vuković:Hello BoteI am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.The only option here would be to set the default appointment st ... kb12321 feesClosed   Amelia   Updated April 22, 2021 at 10:24am   4 Most recent comment from Aleksandar Vuković:You are correct, if the service costs $0, you would not be able to charge the deposit either.So, like mentioned in my previous response, the only thing you can do is actually charge all customers the ...