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Public Tickets

Bodo language fallback ignoredClosed   Amelia   Updated April 27, 2021 at 1:08pm   6 Most recent comment from [deleted]:Hi Bodo,thank you a lot for taking time to make a suggestionWe'd like to adapt Amelia to as many users and business models as possible - improving languages is one of the best ways to do so for a ... India Scales how can i block some days in my consultation calendarClosed   Amelia   Updated April 27, 2021 at 1:06pm   4 Most recent comment from [deleted]:Anytime IndiaI'm happy to hear it helped!May I ask you for a small favor if you don’t mind?  Can you, please, leave a review on Capterra, and the Lite version of Amelia if you have an accou ... Juan Improper chargeClosed   Amelia   Updated April 27, 2021 at 1:01pm   4 Most recent comment from [deleted]:Thank you for the kind reply, JuanPlease bear in mind that it takes 5 - 7 business days for the refund to be fully processed.If you have more questions, please feel free to contact us back. Edmund Keith Empty Values Blank Instead of ZeroClosed   wpDataTables   Updated April 27, 2021 at 12:52pm   6 Most recent comment from Aleksandar Vuković:You're welcome, EdmundSorry I couldn't be of more assistance here, but I am glad to hear that you found a workaround that will work for you. Igor Vinícius Neumann de Paiva Using a ser field as a queryClosed Pre-purchase questions for wpDataTables   Updated April 27, 2021 at 12:52pm   6 Most recent comment from Aleksandar Vuković:I'm sorry to hear that, Igor, but I can understand.We do plan to develop this, but it will require a lot of work, most likely changing the SQL parser we use. Our developers are working on a plan ... Luis Gulias Track EventsClosed   Amelia   Updated April 27, 2021 at 12:51pm   2 Most recent comment from Aleksandar Vuković:Hello LuisThank you for your purchase.This can be achieved with a little custom work. Please check out this ticket: https://tmsplugins.ticksy.com/ticket/2278713/The customer that shared this with us ... Helena "Search" labelClosed   wpDataTables   Updated April 27, 2021 at 12:43pm   2 Most recent comment from Aleksandar Vuković:Hello HelenaThank you for your purchase.You can install the Loco Translate plugin, and with it modify the label. Jeffrey Kimel Partial Payment DetailsClosed   Amelia   Updated April 27, 2021 at 12:37pm   2 Most recent comment from [deleted]:Hi, Jeffrey!I apologize for the delayed response.1. Could you please clarify how you set up your Services? Do you use recurring Appointments or something else? Because at the moment, the question isn& ... Steven Grimshaw There has been a critical error on this website. Please check your site admin email inbox for instructions.Closed   Amelia   Updated April 27, 2021 at 12:20pm   10 Most recent comment from Aleksandar Vuković:Hello StevenWe did not do anything, as we were waiting for a duplicator installation from you.Maybe it was just cache, or something similar. Either way, I'm glad to hear it's working now. Jeffrey Kimel SecurityClosed   Amelia   Updated April 27, 2021 at 12:20pm   2 Most recent comment from Aleksandar Vuković:Hello JeffreyIf a custom field is set as a mandatory field, it can't be skipped. The issue cannot be replicated on your website either:Even if I try adding a space, to try and full the form, it& ... Aynee Notifications and Customer PanelClosed   Amelia   Updated April 27, 2021 at 12:19pm   2 Most recent comment from [deleted]:Hi, Aynee!I apologize for the delayed response.And thank you for choosing Amelia.1. There are two types of Notifications: one is coming from Amelia and one is from WooCommerce. So, if you don't w ... Ossi Viljakainen Is it possible to set a location-specific cancelation time?Closed Pre-purchase questions for Amelia   Updated April 27, 2021 at 12:02pm   2 Most recent comment from [deleted]:Hi, Ossi!Thank you for your inquiry.It is not possible to set that up with the current built-in features in Amelia. However, there's a workaround for that: you can create different Services for e ... Jessica Can't activate purchase code - saying too many sites activated, but old one was dev no longer in useClosed   wpDataTables   Updated April 27, 2021 at 12:01pm   2 Most recent comment from Aleksandar Vuković:Hello JessicaThank you for your purchase.We deactivated the license, so you can now activate it on the correct website.For future reference, you can log in to http://store.tms-plugins.com/ with the ... Tomoya Shirai About the display of "Step-By-Step Booking Wizard"Closed   Amelia   Updated April 27, 2021 at 11:56am   6 Most recent comment from [deleted]:Hi, Tomoya!I apologize for the delayed response.I'm glad the issue was resolved.However, at the moment we have only one solution for the first name and the last name order (the one that I've ... Leah Calendar note loadingClosed   Amelia   Updated April 27, 2021 at 11:50am   4 Most recent comment from [deleted]:Hi, Leah!Sorry for the delayed response, we don't work on weekends, and after that, we respond to the tickets in the order they were submitted.I see that my colleague already works on the other t ...