Public Tickets
Richard
I am unable to use amelia on any pages on my website.Closed
Amelia
Updated July 23, 2021 at 7:57pm
3
Most recent comment from [deleted]:Hi, Richard,Sorry to hear that you faced this issue.As Said mentioned below, please make sure that you set Services up according to our documentation. Each Service should be assigned to at least one ...
Johan Harahap
Purchase license is invalid or expiredClosed
Pre-purchase questions for wpDataTables
Updated July 23, 2021 at 2:59pm
9
Most recent comment from [deleted]:You are most welcome
If there is anything else we can assist you with please don't hesitate to open a new ticket.
Have a wonderful day!
Niels Roest
Amelia plugin not visible on mobile deviceClosed
Amelia
Updated July 23, 2021 at 2:17pm
2
Most recent comment from [deleted]:Hi Niels,thank you for reaching out to usIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Pierluigi Cipriani
Amelia is not published on my word press siteClosed
Amelia
Updated July 23, 2021 at 2:17pm
4
Most recent comment from [deleted]:Hi PierluigiIf you have correctly set up the Customer Panel, once a client makes a booking they will receive the link to access it, but when making a test booking on your website I did not receive th ...
Naomi
error syncing with zoomClosed
Amelia
Updated July 23, 2021 at 1:54pm
2
Most recent comment from [deleted]:Hi Naomi
Thank you for reaching out to us.
Can you please select the city instead of the Time Zone in your WP General settings. This should solve the issue.
Currently, there is only an option for cus ...
Miriam
Booking page loadingClosed
Amelia
Updated July 23, 2021 at 12:53pm
2
Most recent comment from [deleted]:Hi MiriamThank you for reaching out to us.Please go to Amelia > Settings > Activation and activate the slider Load Entities on page load. If that doesn't help this issue can be related to the ...
Matthew Bambrick
Select Multiple appointmentsClosed
Amelia
Updated July 23, 2021 at 12:08pm
2
Most recent comment from [deleted]:Hi, Matthew,Thank you for choosing Amelia.Are you referring to Packages? Then I'm afraid it's not possible with the way Amelia works now, since the "Add appointment" button was created in o ...
Hayley
Date BugClosed
Amelia
Updated July 23, 2021 at 12:04pm
2
Most recent comment from [deleted]:Hi Hayley,thank you for reaching out to usYes, I'm afraid Amelia does not have this function yet, so this is why it reacts like this to the Custom format including the week day.I'll kindly a ...
Giuliano Picchi
booking with entrance coupon emissionClosed
Pre-purchase questions for Amelia
Updated July 23, 2021 at 11:57am
9
Most recent comment from [deleted]:You are most welcome
If there is anything else we can assist you with please don't hesitate to open a new ticket.
Have a wonderful day!
Jorge Juan Berzosa Velasco
Columns view for diferent usersClosed
wpDataTables
Updated July 23, 2021 at 11:57am
6
Most recent comment from [deleted]:You are most welcome
If there is anything else we can assist you with please don't hesitate to open a new ticket.
Have a wonderful day!
Jennifer Kidwell
Confirmation EmailsClosed
Amelia
Updated July 23, 2021 at 11:30am
6
Most recent comment from [deleted]:Jennifer,Yes, it seems correct.The placeholder wasn't filled in with appointments details because it was a test email, so there was no actual booked appointment.In order to test the Package Purch ...
Jason
Set order of rows (drag and drop?)Closed
wpDataTables
Updated July 23, 2021 at 11:27am
3
Most recent comment from [deleted]:Hi JasonThank you for reaching out to us.That is a great solution you thought of, we couldn't suggest better ourselvesDo let us know if you need any additional assistance.
Vania Nettleford
Recurring EventsClosed
Amelia
Updated July 23, 2021 at 10:53am
2
Most recent comment from [deleted]:Hi VaniaThank you for reaching out to us.If you add multiple dates to the same event the person who books will be added to all those dates.You can set recurring events by using this optionbut you will ...
DAROLD SPARKS
Shortcode Page LoadingClosed
Amelia
Updated July 23, 2021 at 10:21am
2
Most recent comment from [deleted]:Hi DaroldThank you for reaching out to us.This issue can be related to the outdated Guzzle version that was used in Amelia. Our developers are aware of this issue, and they will add a fix to the next ...
René Stäblein
No ChartsClosed
wpDataTables
Updated July 23, 2021 at 9:53am
4
Most recent comment from Aleksandar Vuković:Great news, René.Thanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.