Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay
  Public Ticket #2857470
Confirmation Emails
Closed

Comments

  • Becky started the conversation
    August 25, 2021 at 7:16pm

    Is there a way to include a link in confirmation emails to allow guests to add the appointment or event to their calendar?

  • [deleted] replied
    August 26, 2021 at 1:57pm

    Hi Becky,

    thank you for reaching out to ussmile.png

    Sure; you can send them ics calendar files automatically or allow them to add to calendar themselves; please go to Amelia > Settings > General Settings > and activate either:

    Show Add To Calendar option to customers 

    or

    Send ics file in the notifications 


  • Becky replied
    August 26, 2021 at 3:07pm

    Thank you, I was able to enable that setting, but I don't see under the "Notifications" section how to add ics file, and when I tried to send a test email through the system I didn't see a link to add to calendar anywhere. Thank you!

  • [deleted] replied
    August 27, 2021 at 11:35pm

    Hi, Becky,

    Please open the Amelia -> Settings -> General Settings page, and there you will see the corresponding slider:

    7940652791.png

    Hope that will help.

    Best Regards. 

  • Becky replied
    August 28, 2021 at 2:12am

    Right...I did that and then I sent myself a test notification and didn't see the ics file. Is that because it was a test?

  • [deleted] replied
    August 28, 2021 at 4:12pm

    Hi Becky,

    yes, because test email does not include any actual booking so it can't send the ics. 

    It would be the best to test this by making a test booking and setting your email as a customer emailsmile.png