Public Tickets
Nicole
No confirmation email was sentClosed
Pre-purchase questions for Amelia
Updated May 20, 2021 at 11:55am
3
Most recent comment from [deleted]:Hi Nicole!Closing this ticket as per correspondence we had; if you need anything else please feel free to open up a new one
yuval
not working with elementor pop-upClosed
Pre-purchase questions for Amelia
Updated May 25, 2021 at 10:15am
7
Most recent comment from [deleted]:Hi, Yuval!Sorry for the delayed response.The pop-ups don't work with Amelia Lite due to the limitations that this version has.You can purchase a license and test the pop-ups with it. We have 15 d ...
Ayman
SMS not workingClosed
Amelia
Updated May 20, 2021 at 11:19am
8
Most recent comment from Aleksandar Vuković:Hello AymanI'm sorry, but I can't help you fix an issue I'm not able to replicate. As mentioned in one of my previous responses - I was able to send an SMS to my personal phone number ...
Alan Ao
Exporting event attendeesClosed
Amelia
Updated May 20, 2021 at 11:14am
2
Most recent comment from [deleted]:Hello Alan,thank you for reaching out to usSure - when you go to Amelia > Events > Attendees, there is a file icon in the corner with which you can export the list with in CSV file.
Alexis
Acces to the customer panelClosed
Amelia
Updated May 20, 2021 at 10:59am
9
Most recent comment from Aleksandar Vuković:Hello UrsulaYes, the panel needs to have it's own page, using [ameliacustomerpanel] shortcode, and also the URL of the panel needs to be added to Settings/Roles/Customer.The "Automatically create ...
Sinan
Deleting old (past) EventsClosed
Amelia
Updated May 20, 2021 at 10:54am
2
Most recent comment from Aleksandar Vuković:Hello SinanUnfortunately, you are correct - when it comes to events, you need to delete them one by one, and there's no option to disable notifications when doing that.I'll forward this to o ...
Caroline Elvegard
Calendar Empty after UpdateClosed
Amelia
Updated May 20, 2021 at 10:50am
18
Most recent comment from [deleted]:Good day!Yes, the fix was added to version 3.3.Please let us know if you have any other questions.Best Regards.
Lori Gregor
Charts / Tables with WPBakeryClosed
wpDataTables
Updated May 20, 2021 at 9:37am
13
Most recent comment from [deleted]:Fingers crossed!But do let us know if there is anything else we can do to help the magicHave a wonderful day
Liz Lemons
Problems with filtering and searchClosed
wpDataTables
Updated May 20, 2021 at 8:45am
6
Most recent comment from [deleted]:Hi MiguelThank you for sharing this solution! We will save it for future reference, I am sure many of our clients will find it usefulHave a wonderful day!
Liv
Coupon field missing for packagesClosed
Amelia
Updated May 20, 2021 at 8:43am
2
Most recent comment from Aleksandar Vuković:Hello LivUnfortunately, coupons are not included in packages yet. Our developers will work on this in the future, but I can't say exactly when they will be included.
Deepa Maddala
How can I add logout functionality for a customer in Customer panelClosed
Amelia
Updated May 19, 2021 at 10:37pm
2
Most recent comment from [deleted]:Hi, Deepa!Thank you for choosing Amelia.The Customer Panel already has a logout option:Please note that you should not test the Customer Panel or the Employee Panel under your Admin user. You have to ...
Tania Hohneck
CancellationClosed
Amelia
Updated May 19, 2021 at 10:23pm
2
Most recent comment from [deleted]:Hi, Tania!Sorry to hear that Amelia didn't suit your business.Please log into http://store.tms-plugins.com/ with the credentials you received in your e-mail when you purchased the plugin, then ...
Henrik
Services and "Minimum Capacity"Closed
Amelia
Updated May 19, 2021 at 9:18pm
4
Most recent comment from [deleted]:Hi, Henrik!I'm glad I could help.Please let us know if you have any other questions.Best Regards.
Michael Dark
Foreign key not workingClosed
wpDataTables
Updated May 19, 2021 at 6:49pm
12
Most recent comment from Aleksandar Vuković:You're welcome, Michael.Glad I could be of service.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kay Pitre
recurring appointmentsClosed
Amelia
Updated May 19, 2021 at 2:40pm
2
Most recent comment from [deleted]:Hi Kay,thank you for reaching out to us!SureYou can set the service as recurring in the Amelia > Services, and choose Weekly.Then, in Amelia Booking on the front end customer will be able to choose if ...