Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
Hi there,
Urgent problem.
Because you cannot book two employees at once, we have made a placeholder service to hold another employee at the same time.
This has been working fine until now. We can't book out the other employee on the same time despite having done it before.
Please help as we do not want customers to book this slot.
Thanks in advance,
Joe
Hi Joseph,
thank you for reaching out to us
Is there any chance that this employee is already booked somewhere else for that time? Do they have a Google or Outlook Cal connected? If so, do they have a busy slot in the calendar for that day?