As previously announced via banners and our newsletters, support is no longer available through this platform.

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You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

Emanuele Filter errorClosed Pre-purchase questions for wpDataTables   Updated October 31, 2021 at 7:54pm   2 Most recent comment from [deleted]:Hi EmanueleThank you for reaching out to us.You can add individual entries as defined values from the column's settings - Data - Possible values for column. Please make sure exact filtering is ... Lukas Variables in SQLClosed   wpDataTables   Updated October 31, 2021 at 6:39pm   4 Most recent comment from [deleted]:Hi LukasIt probably can be done with some custom work, but I'm afraid our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so th ... C.C.D. G.B. Morgagni Content of custom fields is not savedClosed   Amelia   Updated October 31, 2021 at 6:36pm   4 Most recent comment from [deleted]:You are most welcome on behalf of the entire team I wish we could have been more helpful. If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonde ... C.C.D. G.B. Morgagni Notification problemClosed   Amelia   Updated October 31, 2021 at 6:35pm   6 Most recent comment from [deleted]:Good dayThank you for the update we are glad to hear that.We are still looking into the second issue you mentioned in your second ticket and we will update you as soon as we have more information.Than ... Dongsoon fatal error with wpDataTables pluginClosed   wpDataTables   Updated October 31, 2021 at 6:09pm   2 Most recent comment from [deleted]:Hi Dongsoon Thank you for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can ... Carmelo Caruso import data in a wpDataTableClosed   wpDataTables   Updated October 31, 2021 at 6:03pm   11 Most recent comment from [deleted]:Hi CarmeloI'm sorry to hear that, I hope it wasn't too much trouble.We are here for you anytime, please feel free to reach out to us if you need any assistance, we are always happy to help! ... Carmelo Caruso how to manage filter position in the formClosed   wpDataTables   Updated October 31, 2021 at 6:01pm   4 Most recent comment from [deleted]:You are most welcome If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Jordi difference of 1 hour in working hoursClosed   Amelia   Updated October 31, 2021 at 6:00pm   2 Most recent comment from [deleted]:Hi JordiThank you for reaching out to us.Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the ... Willem Export custom fieldsClosed   Amelia   Updated October 31, 2021 at 5:30pm   2 Most recent comment from [deleted]:Hi WillemThank you for reaching out to us.Custom Fields on their own should be exported in a separate column like this: However, for one person, I'm afraid that all Custom Fields (when there are ... Jeremy Wilson Plugin is not updating CustomizationsClosed   Amelia   Updated October 31, 2021 at 5:16pm   2 Most recent comment from [deleted]:Hi JeremyThank you for reaching out to us.We strongly suggest excluding pages with Amelia forms from caching to avoid such conflicts. Please reset the booking form from the Customize tab, clear your c ... Roy change reservation after no paymentClosed   Amelia   Updated October 31, 2021 at 4:07pm   2 Most recent comment from [deleted]:Hi Roy Thank you for reaching out to us. I'm afraid, it's not possible to display only paid Appointments in the Amelia Calendar. However, Appointments with Pending status are marked with a ... Emanuele Bug with Editing TableClosed Pre-purchase questions for wpDataTables   Updated October 30, 2021 at 9:15pm   2 Most recent comment from [deleted]:Hi EmanueleThank you for reaching out to us.These tables can't be editable (as mentioned in our documentation - in the last paragraph) because Forminator Forms-based tables are not server-side ... Tymek Copy entryClosed   wpDataTables   Updated October 30, 2021 at 8:59pm   4 Most recent comment from [deleted]:You are most welcome This is only possible in Excel like view so you wouldn't be able to do this with the standard view I'm afraid.If there is anything else we can assist you with please do ... Henry Wan Formidable to Google Sheets IntegrationClosed   Formidable Forms integration for wpDataTables   Updated October 30, 2021 at 8:24pm   2 Most recent comment from [deleted]:Hi HenryThank you for reaching out to us.Unfortunately it is not possible to sync Fomidable forms with Google spreadsheets through wpDataTables. You can only create tables from your Formidable Forms ... Quauhtli Martínez My main Website's SVG logo gots repeated after entering 3rd step of service registrationClosed   Amelia   Updated October 30, 2021 at 5:59pm   9 Most recent comment from [deleted]:You are most welcome on behalf of the entire team If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!