As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Rocky Swartz Float FormatClosed   wpDataTables   Updated November 4, 2021 at 11:32am   4 Most recent comment from [deleted]:Hi RockyCan you please provide me a temporary WP-admin (administrator) user for your site where this happens and the table ID, so we could log in and take a look ‘from the inside’ as that’s the ... Management Council Table ignores user query parameterClosed   wpDataTables   Updated November 4, 2021 at 1:35pm   3 Most recent comment from Aleksandar Vuković:Hello again.Can you clone your website? If yes - I'll ask you to install the Duplicator plugin. It will generate a couple of files that you can send me (along with the log-in credentials), and ... Paul Spalvieri employee schedule does not show upClosed   Amelia   Updated November 4, 2021 at 10:39am   45 Most recent comment from Aleksandar Vuković:Hello PaulUnfortunately, there was no time to include the optimization fix in v4.3.Our developers are looking at it now, and I'll get back to you as soon as I have news. Sab DataTableClosed Pre-purchase questions for wpDataTables   Updated November 4, 2021 at 10:37am   2 Most recent comment from Aleksandar Vuković:Hello SabThank you for your interest in wpDataTables.While the plugin can handle tables with millions of rows, the speed of load depends on a lot of factors (hosting plan, server configuration, intern ... Monweb translationClosed   Amelia   Updated November 4, 2021 at 10:29am   2 Most recent comment from [deleted]:Hi Monweb,thank you for reaching out to usThe plugin labels can be translated using POEDIT or Loco Translate easily. I suggest installing Loco Translate, since it's within WordPress and it has a ... Paal Joachim Romdahl Figuring out if the Amelia plugin is right for our use caseClosed Pre-purchase questions for Amelia   Updated November 4, 2021 at 10:29am   12 Most recent comment from Aleksandar Vuković:Thank you Joachim.We tend to make the plugin better with every release.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Justin Blank Notification text on emails not savingClosed   Amelia   Updated November 4, 2021 at 10:18am   4 Most recent comment from Marko Davidović:Hi, Justin,We are glad that we were able to help you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on Capter ... COLIN VAN DONGEN Bulk DeleteClosed   Amelia   Updated November 4, 2021 at 10:17am   3 Most recent comment from [deleted]:Hi Colin!Thank you for reaching out to usI'm glad to hear you've found it; I will leave a screenshot as well:If you have any further questions or issues, please feel free to open a new tick ... João Lopes Booking dateClosed   Amelia   Updated November 4, 2021 at 10:03am   4 Most recent comment from [deleted]:Hi João,thank you for contacting backThis information is usually sent externally via hooks; unfortunately we don't have hooks (action and filters) at the moment. What we have is a few JS hooks ... Adrián Ďurica Amelia - Create customers account (not from CMS)Closed Pre-purchase questions for Amelia   Updated November 4, 2021 at 9:25am   2 Most recent comment from [deleted]:Hi Adrián,thank you for reaching out to us, and for taking interest in AmeliaCurrently, customer accounts are created once customer makes a booking; they can be managed by the client on the front en ... Javier Muñoz SELECCIONAR VARIOS DIAS EN EL CALENDARIOClosed   Amelia   Updated November 4, 2021 at 8:00am   2 Most recent comment from Marko Davidović:Hello Javier, Thank you for purchasing Amelia, and for reaching out to us. Unfortunately, the plugin cannot be used for multi-day bookings. It's currently limited to appointments and services wi ... Gerlinde discounts / couponsClosed   Amelia   Updated November 3, 2021 at 11:18pm   4 Most recent comment from Aleksandar Vuković:We're glad to hear that, Gerlinde.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Melvin Brea Amelia's payment methodsClosed   Amelia   Updated November 3, 2021 at 8:15pm   17 Most recent comment from Aleksandar Vuković:Hey Melvin.It's pretty simple, actually - in Amelia/Locations - you can now click on "Languages" and translate the location description:Please let us know if you have any further questions. Gerlinde gender in booking formClosed   Amelia   Updated November 3, 2021 at 4:34pm   4 Most recent comment from [deleted]:You are most welcome If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Chauna Cron job and update for pluginClosed   Amelia   Updated November 3, 2021 at 4:30pm   2 Most recent comment from [deleted]:Hi Chauna,thank you for reaching out to usDepending on the server, there are different configurations for the cron, which you can contact your hosting provider about, or you can check out one of the  ...