As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Stefanie Rossouw Amelia appointments not showing up in Google calendarClosed   Amelia   Updated October 27, 2021 at 4:58pm   7 Most recent comment from [deleted]:You are most welcome, I wish I could be more helpful... If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  John Dynamic tablesClosed Pre-purchase questions for wpDataTables   Updated October 27, 2021 at 3:02pm   2 Most recent comment from [deleted]:Hi JohnThank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features. I'll kindly ask you to add it as a feature suggestion on this page.  Fea ... Michael Dumont Cascading selectors from WP post sataClosed Pre-purchase questions for wpDataTables   Updated October 27, 2021 at 3:00pm   2 Most recent comment from [deleted]:Hi MichaelThank you for reaching out to us.If I understand correctly this can be achieved with the Cascade filtering feature of our paid Powerful Filters addon. You would create a table with all the ... Paal Joachim Romdahl How to submit translations to be used by the Amelia plugin?Closed   Amelia   Updated October 27, 2021 at 2:32pm   5 Most recent comment from [deleted]:Hi Paal!Thank you so muchI have forwarded the file to the relevant department; thank you again for your time  and effort. Julian Young Vulnerability in lite versionClosed Pre-purchase questions for wpDataTables   Updated October 27, 2021 at 2:22pm   2 Most recent comment from [deleted]:Hi CallumThank you for reaching out to us.Vulnerability was found in v3.4.1, so all premium versions before that can be infected. Lite doesn't have these functionalities, so no Lite version is af ... Łukasz Tomaszewski time of service providedClosed Pre-purchase questions for Amelia   Updated October 27, 2021 at 2:09pm   2 Most recent comment from Marko Davidović:Hello Łukasz, Thank you for your interest in our product. If I understand you correctly. You want to create one 30-minute Service and add a 30-minute long Extra to that service and so on. With this ... Diane Minks Woocommerce - Only 1 Amelia Appointment at a time in cart?Closed   Amelia   Updated October 27, 2021 at 1:55pm   2 Most recent comment from [deleted]:Hi, Diane,Sorry for the delayed response.Yes, I'm afraid, that's how WooCommerce integration works in Amelia: it plays the role of a payment getaway, and some of its features as a cart or W ... Bram Bouwes Show "Bringing anyone with you" option does not workClosed   Amelia   Updated October 27, 2021 at 1:28pm   7 Most recent comment from [deleted]:Bram,Nono, there are no "big" and "small" issues, we treat all issues the same way!Ok, I realized what was wrong with the settings (finally!).The problem wasn't coming from the Customize page, it ... Alex Bug - button text not visibleClosed   Amelia   Updated October 27, 2021 at 1:16pm   6 Most recent comment from [deleted]:Alex,Custom code needs to be applied to the page where the booking form is. Depending on what you're using (Gutenberg blocks, or some page builder), adding the CSS can be done in a few different ... Wouter van Maaren Table reservationClosed   Amelia   Updated October 27, 2021 at 1:15pm   2 Most recent comment from [deleted]:Hi, Wouter,Thank you for choosing Amelia.Basically, there are two types of bookings in Amelia: Appointments (aka Services) and Events. Appointments are being defined by the Service's duration, w ... Jayne Plans (Subscription then Lifetime)Closed Pre-purchase questions for Amelia   Updated October 27, 2021 at 1:04pm   3 Most recent comment from Marko Davidović:Hello Jayne, Thank you for your interest in our product. Of course, you can start with a one-year subscription and see how everything works. And after that, you can contact us to help you with the u ... Jennie Prewett Events Not Loading in dashboardClosed   Amelia   Updated October 27, 2021 at 12:12pm   4 Most recent comment from [deleted]:Hi Jennie,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Sumit Plugin Not Working after installationClosed   Amelia   Updated October 27, 2021 at 11:31am   4 Most recent comment from [deleted]:Hi Sumit!Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Tal Cohen Problems with Events SchedulingClosed   Amelia   Updated October 27, 2021 at 11:30am   5 Most recent comment from [deleted]:Hello Tai!Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Lucas Hilty Multiple views of the same dataClosed   wpDataTables   Updated October 27, 2021 at 9:59am   5 Most recent comment from Aleksandar Vuković:Hey LucasThere's no limit. You can reuse the same database table in multiple wpDataTables without any issues.