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Public Tickets

Jason Long Long Packages not showing correct appointmentsClosed   Amelia   Updated July 26, 2021 at 11:38am   11 Most recent comment from Aleksandar Vuković:That's strange, Jason. I downloaded the file from the conversation and I was able to open it without issues. Let's try again.If it doesn't work, would you be able to provide me a temp ... Anton 2day bookings on a serviceClosed   Amelia   Updated July 26, 2021 at 10:39am   6 Most recent comment from [deleted]:Hi AntonAll options displayed are for modifying the one way you can create multiple bookings and the they depend on each other.It probably can be modified with some custom work, but our developers a ... Sean SMS NotificationsClosed   Amelia   Updated July 26, 2021 at 10:35am   7 Most recent comment from Aleksandar Vuković:Hello SeanWhat happens when you click on the "reload" sign, next to "Queued"?We can't check the account without the SID, so can you please tell me which email address is used for SMS Notificatio ... Webmaster Bug with packagesClosed   Amelia   Updated July 26, 2021 at 10:26am   13 Most recent comment from Aleksandar Vuković:You're welcome, MattGlad I could be of assistance!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Nikola Question about site stagingClosed Pre-purchase questions for wpDataTables   Updated July 26, 2021 at 10:03am   2 Most recent comment from Aleksandar Vuković:Hello NikolaThank you for your interest in our plugin.You can use the Basic license on one domain and an unlimited number of subdomains. Rachel Remaining appointments for packagesClosed   Amelia   Updated July 26, 2021 at 9:39am   2 Most recent comment from [deleted]:Hi RachelThank you for reaching out to us.In their customer panel they will have an indicator to how many appointments they have left but unfortunately it is not possible to set a reminder if they tr ... Daniel Cameron Dynamically pulling past event dataClosed Pre-purchase questions for Amelia   Updated July 26, 2021 at 9:38am   2 Most recent comment from [deleted]:Hi, Daniel,Thank you for your inquiry.Could you please clarify how it's supposed to work?Looking forward to hearing from you.  Kerry Keown group purchasesClosed   Amelia   Updated July 26, 2021 at 9:36am   4 Most recent comment from [deleted]:Hi, Kerry,In order to create Custom fields, you should open the Customize page, go to the Custom Fields tab, create a new Field and assign it to Services or/and Events it should be used for:For more ... christopher olsen changing the background color on prices in eventsClosed   Amelia   Updated July 26, 2021 at 9:24am   2 Most recent comment from [deleted]:Hi, Christopher,Thank you for choosing Amelia.All possible UI settings can be done in Amelia -> Customize (please note that in version 4.0.1 there are more customization options available, so make su ... Ian Bowden Increasing performance on event pageClosed   Amelia   Updated July 26, 2021 at 8:16am   17 Most recent comment from [deleted]:Ian,AHAHA you literally made my day.So, what you can do to fix that: 1. Please check in your Customers/Employees list if there is a Customer/Employee with your WP Admin's email address. If so, de ... Pierre Gathy Sorting by user's locationClosed   wpDataTables   Updated July 25, 2021 at 9:44am   2 Most recent comment from [deleted]:Hi Piere,thank you for reaching out to usAt the moment, tables can only be conditionally sorted per ascending and descending order.The ordering rules depend on the column type: for example, string col ... Asaf Extra customer for appointmentClosed   Amelia   Updated July 25, 2021 at 7:41am   4 Most recent comment from [deleted]:Hi Asaf,thank you for contacting backThere is no attachment in your message unfortunately, please advise. Mohamed Rashad Rescheduling appointments and Zoom integrationClosed   Amelia   Updated July 25, 2021 at 7:39am   2 Most recent comment from [deleted]:Hi Mohamed,thank you for reaching out to usYes, it will reflect because the appointment will be tied to another day then so Zoom data will change for this appointment for the time and date - link can ... Romain Folio Wrong license purchased upgrade neededClosed   Amelia   Updated July 25, 2021 at 7:37am   2 Most recent comment from [deleted]:Hi Folio,thank you for reaching out to usSure!Please log into http://store.tms-plugins.com/ with the credentials you received in your e-mail when you purchased the plugin, then navigate to Purchases ... Julien Weekend feeClosed   Amelia   Updated July 25, 2021 at 6:47am   2 Most recent comment from [deleted]:Hi Julien,thank you for reaching out to usThe easiest way to do this is to have one employee for the workdays (Mon - Fri), one for Saturday, who will charge 15€, and one for Sunday who will charge� ...