As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Paulo Oliveira Price based on timeClosed Pre-purchase questions for Amelia   Updated January 12, 2024 at 6:10pm   2 Most recent comment from Isidora Markovic:Hi Paulo,Thank you for being so interested in our booking plugin.At the moment Amelia Services offers only the pricing based on the duration and our Events offer the option of creating different ticke ... Alex Employee Category/TypeClosed Pre-purchase questions for Amelia   Updated January 12, 2024 at 1:12pm   2 Most recent comment from Stefan Petrov:Hello Alex,That's a great idea, but, unfortunately, there is currently no such option with Amelia's built-in features. This is only possible with categories but for services.Please feel free ... Nate Allow customers to purchase package with set number of appointmentsClosed Pre-purchase questions for Amelia   Updated January 11, 2024 at 5:30pm   5 Most recent comment from Uroš Jovanović:Hello Zsuzsanna,Thank you for reaching out to us.There is currently no update on this and fit will not be implemented in the near future.Please let me know if you have any other questions. Lucy Jayne Brown Purchase Amelia StarterClosed Pre-purchase questions for Amelia   Updated January 11, 2024 at 8:50am   4 Most recent comment from Marko Davidović:Hello there,We can not confirm that since you contacted us in pre-purchase category so in the future please open a new ticket u Amelia category with your purchase code. It looks to us that you still h ... Aleksey adding addressClosed Pre-purchase questions for Amelia   Updated January 11, 2024 at 6:55am   4 Most recent comment from Marko Davidović:Hello again,Unfortunately, we are not HIPPA compliant, we will work on it in the future, but currently, we are not. We don't store any data from your website, so everything you do with Amelia is ... Chris B Amelia functionalityClosed Pre-purchase questions for Amelia   Updated January 10, 2024 at 4:34pm   2 Most recent comment from Uroš Jovanović:Hello Chris,Thank you for reaching out to us.1. We have had users use Avada theme fusion builder and have not reported any issues with it.2. We currently don't have a subscription feature built- ... Mohammed Choudry collecting additional attendees info and discounts for multiple attendeesClosed Pre-purchase questions for Amelia   Updated January 10, 2024 at 3:35pm   2 Most recent comment from Uroš Jovanović:Hello Mohammed,Thank you for reaching out to us and for your patience.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.Ple ... Dominika Features questionClosed Pre-purchase questions for Amelia   Updated January 10, 2024 at 1:01pm   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Amelia itself doesn't handle the payments but we have integration with several payment systems such as: PayPal, Mollie, Stripe, WooCommerce and Razo ... Dominika Notification with confrimation linkClosed Pre-purchase questions for Amelia   Updated January 10, 2024 at 9:26am   2 Most recent comment from Stefan Petrov:Hello Dominika,Thanks for reaching out to us. There is, but this is "reserved" for the employee. The employee is the one who needs to approve or cancel the appointment. The customer is the one who n ... David Adamson Custom fIeldsClosed Pre-purchase questions for Amelia   Updated January 9, 2024 at 2:12pm   2 Most recent comment from Stefan Petrov:Hello David,Thanks for reaching out to us. Sorry to disappoint you, but, Amelia doesn't have the conditional custom fields, yet. This is planned for future updates, but, we don't have an ETA ... Gregor Kramar Setting working hoursClosed Pre-purchase questions for Amelia   Updated January 9, 2024 at 2:06pm   3 Most recent comment from Stefan Petrov:Hello Gregor,Thanks for reaching out to us. Basically, Mārtiņš provided the answer, that's correct. By default, you can only configure the employee working hours according to the day of the ... Eugenie Rah Inquiry about Amélia Plugin for ReservationsClosed Pre-purchase questions for Amelia   Updated January 5, 2024 at 6:02pm   2 Most recent comment from Uroš Jovanović:Hello Eugenie,Thank you for expressing interest in the Amelia plugin.1. Yes, Amelia is compatible with Stripe and you can configure Stripe through Amelia.2. There is no integration with Airbnb, but th ... Jack Crashing websiteClosed Pre-purchase questions for Amelia   Updated January 5, 2024 at 11:27am   4 Most recent comment from Uroš Jovanović:Hello Jack,I have just sent it to you via WeTransfer, please check your email and let me know if this resolved the issue.Looking forward to your reply. Jay refundClosed Pre-purchase questions for Amelia   Updated January 4, 2024 at 5:21pm   2 Most recent comment from Uroš Jovanović:Hello Jay,Thank you for reaching out to us.Can you please me know which email you used to purchase an Amelia license?Looking forward to your reply. Robert Amelia causing critical WordPress site errorClosed Pre-purchase questions for Amelia   Updated January 4, 2024 at 8:32am   7 Most recent comment from Marko Davidović:Hello again we are sorry to hear that but we respect your decision and we wish you all the best.