We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Daniel Soto #57509775-97409795Closed Pre-purchase questions for Amelia   Updated January 23, 2024 at 12:00pm   2 Most recent comment from Stefan Petrov:Hello Daniel,Thanks for reaching out to us. You can either upgrade to the standard, or you can purchase a new (standard) license and provide both purchase codes. I will forward them to the management ... FRANCESCA GANDINI Why is not possible to visualize Event Calendar on FREE suscription?Closed Pre-purchase questions for Amelia   Updated January 22, 2024 at 5:30pm   4 Most recent comment from Uroš Jovanović:Hello Francesca,Thank you for reaching back out to us.Is the event form supposed to be on the following page?https://satyayoga.it/workshops-ed-eventi/Looking forward to your reply. Nate Payment gatewaysClosed Pre-purchase questions for Amelia   Updated January 22, 2024 at 5:09pm   4 Most recent comment from Uroš Jovanović:Hello Nate,I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.That is why I mentioned WooCommerce as a possible solution.Ple ... Данил I can't buy the pluginClosed Pre-purchase questions for Amelia   Updated January 22, 2024 at 5:05pm   2 Most recent comment from Uroš Jovanović:Hello Danil,Thank you for reaching out to us.I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3564262/For future r ... Liam Caulfield Users creating meetings togetherClosed Pre-purchase questions for Amelia   Updated January 22, 2024 at 5:02am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Amelia is designed for appointment booking so your customers can book an appointment with the employee that they desire. But employees can only book an a ... Brandon Harrison Scheduling event ticket dates and rimesClosed Pre-purchase questions for Amelia   Updated January 23, 2024 at 12:27pm   5 Most recent comment from Miloš Jovanović:Hi @Dev,Just one more follow-up, we did another test with our latest Amelia version 6.4, and we are still unable to reproduce any issue.The way how we configure a Date Range price is the same how it s ... Jan Hilbert ical integrationClosed Pre-purchase questions for Amelia   Updated January 19, 2024 at 4:10pm   2 Most recent comment from Uroš Jovanović:Hello Jan,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features ... Yann Multisite supportClosed Pre-purchase questions for Amelia   Updated January 18, 2024 at 2:46pm   4 Most recent comment from Stefan Petrov:Hello Yann,Our plugin works on a limited number of domains and an unlimited number of sub-domains. Plugin installation is automatic and the paths are already automatically defined during that installa ... Abdul Booking with ameliaClosed Pre-purchase questions for Amelia   Updated January 18, 2024 at 1:01pm   2 Most recent comment from Uroš Jovanović:Hello Abdul,Thank you for reaching out to ous.Yes, from the back-end, the employee and admin user can choose from existing customers and book an appointment for them.Please let me know if that works ... Muhammad Saran I Want to use with AthenahealthClosed Pre-purchase questions for Amelia   Updated January 17, 2024 at 4:54am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We are not familiar with this plugin so we can not know if this is possible or not. But most likely this is not possible since the combination of plugins ... Alex Amelia for a big business?Closed Pre-purchase questions for Amelia   Updated January 15, 2024 at 9:20am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Yes, you should be able to achieve all of these things with Amelia. There are no limitations as far as Amelia is concerned. Everything is stored in your ... Kailash Amelia employee option dosent showClosed Pre-purchase questions for Amelia   Updated January 14, 2024 at 7:50pm   2 Most recent comment from Uroš Jovanović:Hello Kailash,Thank you for reaching out to us.There is no employee option in the Lite version of the plugin.It is only available with the Premium version.However, you can check out the "Provider deta ... James Create Employee in Lite versionClosed Pre-purchase questions for Amelia   Updated January 12, 2024 at 8:00pm   2 Most recent comment from Uroš Jovanović:Hello James,Thank you for reaching out to us.That option is currently not available in the lite version of the Amelia plugin.We don't offer free trials, but we have a 15-day money-back guarantee. ... Paulo Oliveira Price based on timeClosed Pre-purchase questions for Amelia   Updated January 12, 2024 at 6:10pm   2 Most recent comment from Isidora Markovic:Hi Paulo,Thank you for being so interested in our booking plugin.At the moment Amelia Services offers only the pricing based on the duration and our Events offer the option of creating different ticke ... Alex Employee Category/TypeClosed Pre-purchase questions for Amelia   Updated January 12, 2024 at 1:12pm   2 Most recent comment from Stefan Petrov:Hello Alex,That's a great idea, but, unfortunately, there is currently no such option with Amelia's built-in features. This is only possible with categories but for services.Please feel free ...