We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay

Public Tickets

NIHAD existing customersClosed Pre-purchase questions for Amelia   Updated December 13, 2023 at 8:54pm   2 Most recent comment from Uroš Jovanović:Hello Nihad,Thank you for your interest in our product.Amelia doesn't yet have a membership feature, but it will be developed as a part of the Developer license (maybe even as part of the Pro lic ... Gabor Booking slotsClosed Pre-purchase questions for Amelia   Updated December 11, 2023 at 11:08am   2 Most recent comment from Uroš Jovanović:Hello Gabor,Thank you for reaching out to us.For that purpose, you can configure resources in Amelia. You can read more bout it at the following link.Please let me know if you have any other question ... Michael Booking Form Doesn't LoadClosed Pre-purchase questions for Amelia   Updated December 11, 2023 at 7:37am   7 Most recent comment from Stefan Petrov:Hello Michael,Apologies for the late answer. The reason why the form is not visible for non-logged-in users is also because of the security settings. They're either configured in a Security plu ... Eliz Moreno Price based on countryClosed Pre-purchase questions for Amelia   Updated December 11, 2023 at 6:09am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Yes, and no. You can achieve this with Amelia but based on employee not based on location. You can set different prices per employee so emplyoee that is ... Sebastian Booking Duration of AppointmentsClosed Pre-purchase questions for Amelia   Updated December 6, 2023 at 7:39pm   2 Most recent comment from Uroš Jovanović:Hello Sebastian,Thank you for reaching out to us.This feature will be implemented in one of the future updates, but there is no ETA at the moment. Please let me know if you have any other questions. Bertrand Whebhooks With App Make IntegrationClosed Pre-purchase questions for Amelia   Updated December 6, 2023 at 12:03pm   2 Most recent comment from Stefan Petrov:Hello Bertrand,Thanks for reaching out to us. You can use any automation tool that allows you to integrate other applications with Amelia, but we can't guarantee it will work or provide documen ... lujeffcoat Packages for eventsClosed Pre-purchase questions for Amelia   Updated December 5, 2023 at 1:36pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.This feature will be implemented in one of the future updates, but there is no ETA at the moment. Please let me know if you have any other questions. Joan Sebastian Amelia can make this insights?Closed Pre-purchase questions for Amelia   Updated December 4, 2023 at 2:43pm   2 Most recent comment from Uroš Jovanović:Hello Joan,Thank you for expressing interest in the Amelia plugin.Amelia doesn't yet have a membership feature, but it will be developed as a part of the Developer license (maybe even as part of ... Alvaro GYM SystemaClosed Pre-purchase questions for Amelia   Updated December 4, 2023 at 10:57am   4 Most recent comment from Uroš Jovanović:Hello Alvaro,Thank you for reaching back out to us and for your patience.1. Amelia doesn't yet have a membership feature, but it will be developed as a part of the Developer license (maybe even ... Kevin Nicolaci Is it possible to create scarcity? forClosed Pre-purchase questions for Amelia   Updated November 29, 2023 at 9:31pm   2 Most recent comment from Uroš Jovanović:Hello Kevin,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Chris Amelia + WoOCommerce + GuestsClosed Pre-purchase questions for Amelia   Updated November 29, 2023 at 9:01am   4 Most recent comment from Marko Davidović:Hello Chris,You would need to create custom fields where they could fill in those details.Best regards.  dirk Support for Avada?Closed Pre-purchase questions for Amelia   Updated November 28, 2023 at 4:08pm   4 Most recent comment from Uroš Jovanović:Hello Thomas,Thank you for reaching out to us.Can you please create a separate ticket for this and we will assist you with this?Looking forward to your reply. David Flores Al abrir la pagina con el bloque de amelia, no carga la paginaClosed Pre-purchase questions for Amelia   Updated November 28, 2023 at 9:59am   2 Most recent comment from Marko Davidović:Hello David, Thank you for reaching out to us.Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can be ... Kuno Seebaß Live Events with zoom, Event Tickets for offline Events and invoiceClosed Pre-purchase questions for Amelia   Updated November 27, 2023 at 6:05pm   2 Most recent comment from Uroš Jovanović:Hello Kuno,Thank you for expressing interest in Amelia and for your patience.1. Please check the following part of the documentation on how to set up Zoom for events.2. This feature will be implemen ... Himanshu selecting multiple servicesClosed Pre-purchase questions for Amelia   Updated November 27, 2023 at 11:21am   2 Most recent comment from Stefan Petrov:Hello Himanshu,Thanks for reaching out to us.With the Amelia 7.0 we've added the possibility for multiple services selection with one booking. The feature is called Cart and it allows you to set ...