Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Henk Petter splitting paymentsClosed Pre-purchase questions for Amelia   Updated June 15, 2023 at 9:53am   2 Most recent comment from Marko Davidović:Hello Gaia, Thank you for your interest in our product.Unfortunately, currently, this feature is not built-in in Amelia. All payments can go to only one account at this time.We wish you all the best. ... Max InfoClosed Pre-purchase questions for Amelia   Updated June 15, 2023 at 8:39am   4 Most recent comment from Uroš Jovanović:Hello Max,Thank you for clearing that up.Yes, that is possible in Amelia, you can create events and crate different pricing tickets for adults/children or other categories.Please let me know if you ha ... Elton RefundClosed Pre-purchase questions for Amelia   Updated June 14, 2023 at 2:26pm   2 Most recent comment from Uroš Jovanović:Hello Elton,Thank you for reaching out to us.We have a 15-day money-back guarantee. If you purchase the plugin and find it doesn't suit your needs, you can submit a refund request within 15 days ... Miguelmarco Ramcharan consnet managment platformClosed Pre-purchase questions for Amelia   Updated June 14, 2023 at 7:35am   4 Most recent comment from Aleksandar Vuković:Hello again Marco.We can only see the session, nothing more. We don't have access to your data at all.These are the cookies:ameliaTokenameliaUserEmailameliaRangePastameliaRangeFutureameliaUserTim ... Андрей Коваль Can we change default country of telephone number from russia to ukraine?Closed Pre-purchase questions for Amelia   Updated June 13, 2023 at 5:17pm   2 Most recent comment from Uroš Jovanović:Hello Андрей,Thank you for reaching out to us.For that purpose, you can set "Ukraine" as default option on the "Default phone country code" field on the Amelia/Settings/General page.Please let ... Simone Hervij Client route planningClosed Pre-purchase questions for Amelia   Updated June 13, 2023 at 3:02pm   2 Most recent comment from Uroš Jovanović:Hello Simone,Thank you for expressing interest in the Amelia plugin.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the followi ... Jess Harvey 1 employee varying time/durations of serviceClosed Pre-purchase questions for Amelia   Updated June 13, 2023 at 2:23pm   2 Most recent comment from Miloš Jovanović:Hi, Jess.Yes, there is a way if you wish to simply set up the opening time for working hours and closing time,and basically if i understood, you wish to fill the employee's schedule with availab ... Franka Displaying Multi-Day EventsClosed Pre-purchase questions for Amelia   Updated June 12, 2023 at 9:39pm   2 Most recent comment from Aleksandar Vuković:Hello Franka.I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3388759/ For future reference, please don't ope ... رشيد العميري paymentClosed Pre-purchase questions for Amelia   Updated June 12, 2023 at 9:38pm   2 Most recent comment from Aleksandar Vuković:Hello again.If the payment gateways included in Amelia aren't supported in your country, please check if there are WooCommerce payment add-ons that are used in your country.Adding new payment gat ... Lisa Goering capabilities questions re: calendarClosed Pre-purchase questions for Amelia   Updated June 12, 2023 at 2:06pm   2 Most recent comment from Aleksandar Vuković:Hello Lisa.Thank you for reaching out to us.You can create a service which is assigned to all employees, so a customer can book an appointment, and they will either choose an employee, or one will be ... Manuel Uan Amelia for kayak rentalsClosed Pre-purchase questions for Amelia   Updated June 12, 2023 at 11:54am   2 Most recent comment from Marko Davidović:Hello Manuel, Thank you for your interest in our product.In general yes. Services can not function without an employee but you can hide the employee choice since you do not need it and you can set up ... DD CompatibilityClosed Pre-purchase questions for Amelia   Updated June 10, 2023 at 11:15am   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.Amelia has only a core integration with WooCommerce and we can not know or guarantee if it will work with any of its add-ons. You can test this out if you wish ... Geoffrey Preventing new usersClosed Pre-purchase questions for Amelia   Updated June 10, 2023 at 11:13am   2 Most recent comment from Marko Davidović:Hello Geoffrey, Thank you for your interest in our product.Unfortunately, currently, this feature is not built-in in Amelia.Amelia doesn't yet have a membership feature, but it will be developed ... GIULIO BONDESAN PRICING QUESTIONClosed Pre-purchase questions for Amelia   Updated June 10, 2023 at 10:44am   2 Most recent comment from Marko Davidović:Hello GIULIO, Thank you for your interest in our product.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https: ... Jean-Michel Chemin Problem support accesClosed Pre-purchase questions for Amelia   Updated June 9, 2023 at 9:46pm   7 Most recent comment from Aleksandar Vuković:Glad to hear all issues have been resolved!Please feel free to reach out to us if you have any further questions or concerns!