We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Benedikt Frage zu iCloudClosed Pre-purchase questions for Amelia   Updated March 4, 2024 at 10:07am   4 Most recent comment from Uroš Jovanović:Hello Benedikt,I will do that, no worries.In the meantime, please let me know if you have any other questions and I will assist you with it. Joël Multiple working timeslots in the same dayClosed Pre-purchase questions for Amelia   Updated March 4, 2024 at 8:15am   4 Most recent comment from Marko Davidović:Hello again,We are glad to hear that everything is fine now and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you t ... Max Multisite syncClosed Pre-purchase questions for Amelia   Updated February 29, 2024 at 10:38am   4 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You are most welcome and we wish you all the best with you future endeavors and hope you have a wonderful day ahead.  John Adding Amelia to google calendarClosed Pre-purchase questions for Amelia   Updated February 29, 2024 at 10:32am   5 Most recent comment from Marko Davidović:Hello John,The issue here is that you did not install proper license. We can not send it to you since you contacted us in pre purchase category so we can not check your account Im afraid. What you can ... Priya add new tab in booking formClosed Pre-purchase questions for Amelia   Updated February 29, 2024 at 10:03am   2 Most recent comment from Stefan Petrov:Hello Priya,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,  t ... Yasir Attendee listClosed Pre-purchase questions for Amelia   Updated February 29, 2024 at 8:06am   2 Most recent comment from Stefan Petrov:Hello Yasir,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. The attendee list contains confidential information like customer emai ... Chris B2B booking questionClosed Pre-purchase questions for Amelia   Updated February 29, 2024 at 8:04am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Not quite sure what you want to achieve but we will explain how Amelia works.You set your employee schedule, once you set the time and days when employee ... kiran kamal chauhan About Zoom Integration in EvenetsClosed Pre-purchase questions for Amelia   Updated February 28, 2024 at 7:53am   2 Most recent comment from Marko Davidović:Hello kiran, Thank you for purchasing our product, and for reaching out to us. If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that the ... Brian dark modeClosed Pre-purchase questions for Amelia   Updated February 27, 2024 at 7:17am   8 Most recent comment from Marko Davidović:Hello again,When you have multiple questions or issues which are for different subjects/topics,  please open a new ticket for each subject, and we will help/advise more effectively.  In that way, is ... Marcos Luis Salto Justo Service not actualizingClosed Pre-purchase questions for Amelia   Updated February 26, 2024 at 6:29am   4 Most recent comment from Marko Davidović:Hello David, Since we have tested this in several environments and we cannot replicate the issue and there was only several similar issues reported and each time this was resolved in the same way we ... Rohan Yoon shortcodes inside a popupClosed Pre-purchase questions for Amelia   Updated February 25, 2024 at 8:15pm   25 Most recent comment from Uroš Jovanović:Hello Rohan,I have double-checked and this issue has still not been resolved from our end as our developers are pretty busy developing new features.We appreciate your patience.In the meantime, please ... Michael Amelia Assistance neededClosed Pre-purchase questions for Amelia   Updated February 21, 2024 at 11:42am   2 Most recent comment from Uroš Jovanović:Hello Michael,Thank you for reaching out to us.Can you please elaborate in more detail on what you are referring to and I will assist you with this? Looking forward to your reply. Danny Congratulations messageClosed Pre-purchase questions for Amelia   Updated February 21, 2024 at 11:08am   4 Most recent comment from Stefan Petrov:You are welcome, Danny.If you have any other questions, please feel free to open a new ticket and we will gladly help you there.Have a nice day! Jack Evangelides FeaturesClosed Pre-purchase questions for Amelia   Updated February 20, 2024 at 4:14pm   2 Most recent comment from Uroš Jovanović:Hello Jack,Thank you for reaching out to us.Thank you for your inquiry regarding the features for your appointment-based sports center business. We're pleased to inform you that most of the feat ... Michael Amelia QueryClosed Pre-purchase questions for Amelia   Updated February 20, 2024 at 12:03pm   5 Most recent comment from Stefan Petrov:Hello Michael,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. The service providers added in Amelia can be only selected through th ...