We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Paolo Frulio Employees ListClosed Pre-purchase questions for Amelia   Updated December 29, 2023 at 7:30pm   17 Most recent comment from Uroš Jovanović:Hello Paolo,Thank you for sharing that with us, we appreciate it.I wish you a happy New Year. Mohammed Ismail Some WooCommerce Orders not showing up in orders tab or anywhere on websiteClosed Pre-purchase questions for Amelia   Updated April 10, 2025 at 7:47am   5 Most recent comment from WooCommerce Plugins:If some WooCommerce orders are not showing up in the Orders tab or anywhere on the website, the cause might be the WooCommerce Pre Order Plugin. This plugin handles the pre-order process, causing some ... Priya event detail pageClosed Pre-purchase questions for Amelia   Updated December 27, 2023 at 1:34pm   4 Most recent comment from Marko Davidović:Hello there,We have checked this with our developers and they told us that this is not possible I'm afraid.Should you have any further inquiries, we kindly request that you open separate tickets ... Natesh Customer Verification FieldClosed Pre-purchase questions for Amelia   Updated December 25, 2023 at 2:58pm   10 Most recent comment from Stefan Petrov:Hello Natesh,Please, find the answers belowIf I am bringing more guest I should register their name and mobile number i do not see this featureUnfortunatelly, this is currently not available, but we a ... André Palmeirim Alves book 2 services for the same timeClosed Pre-purchase questions for Amelia   Updated December 25, 2023 at 6:45am   4 Most recent comment from Marko Davidović:Hello again,No, unfortunately, currently, this feature is not built-in in Amelia. The best option that we can offer you at this time is that you can create extras for your service.For example you can ... Patrick No-show (Very Important)Closed Pre-purchase questions for Amelia   Updated December 22, 2023 at 8:17am   4 Most recent comment from Stefan Petrov:Hello Patrick,You are welcome.If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Joe Multiple Therapist BookingsClosed Pre-purchase questions for Amelia   Updated December 22, 2023 at 7:59am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.At the moment, there is no built-in feature in Amelia that would allow assigning two Employees for the same Appointment. However, it can be fixed with a ... Appabook Betting ID Online Betting ID Provider| Best Sports Betting SitesClosed Pre-purchase questions for Amelia   Updated December 21, 2023 at 12:49pm   2 Most recent comment from Marko Davidović:Hello there, I'm afraid that we didn't quite get what you want to achieve exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? Do you need any assista ... Bertrand Bug Database ReservationClosed Pre-purchase questions for Amelia   Updated December 20, 2023 at 1:46pm   19 Most recent comment from Aleksandar Vuković:Thank you for your kind words, Bertrand.Feel free to reach out if you have any additional questions or if there's anything else I can assist you with. We're here to provide support and ensu ... Toshikazu Koga The smart phone app for AmeliaClosed Pre-purchase questions for Amelia   Updated December 19, 2023 at 1:14pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Please feel free to search through our feature suggestion page, to see if someone may be already suggested this feature. If you can't see it, feel free to ... Andre Integreation with iCalClosed Pre-purchase questions for Amelia   Updated December 18, 2023 at 5:45pm   2 Most recent comment from Uroš Jovanović:Hello Andre,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... Katie Non-profit discount optionsClosed Pre-purchase questions for Amelia   Updated December 18, 2023 at 3:12pm   2 Most recent comment from Stefan Petrov:Hello Katie,Thanks for reaching out to us.Apologies, I'm afraid i don't quite understand your question, would you mind elaborating a bit more?Thanks. Ricardo Amelia's calendar does not appearClosed Pre-purchase questions for Amelia   Updated December 18, 2023 at 2:36pm   2 Most recent comment from Stefan Petrov:Hello Ricardo,Thanks for reaching out to us.Please check these points: 1. Are these services visible on the site?  2. If they are, is the employee assigned to these services? 3. If he is, check his w ... Marcello Gribaudo Features and APIClosed Pre-purchase questions for Amelia   Updated December 18, 2023 at 1:18pm   2 Most recent comment from Uroš Jovanović:Hello Marcello,Thank you for reaching out to us and for your patience.A) Can you please let me know what you are referring to as a table of services? You can create an unlimited number of services a ... Brian SalesforceClosed Pre-purchase questions for Amelia   Updated December 18, 2023 at 9:31am   2 Most recent comment from Stefan Petrov:Hello Brian,Thanks for reaching out to us. Unfortunatelly, there is no official integration with Salesforce, but you may find useful our WebHooks or Amelia API endpoints.This setting allows you to ...