Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Marcel Functionality supportClosed Pre-purchase questions for Amelia   Updated June 6, 2023 at 11:13am   4 Most recent comment from Uroš Jovanović:Hello Marcel,Thank you for clearing that up.This is how it works in the Amelia plugin as the same employee cannot be assigned to two different appointments at the same time.Hope this helps you.Please ... Marcel CustomClosed Pre-purchase questions for Amelia   Updated June 6, 2023 at 11:03am   2 Most recent comment from Uroš Jovanović:Hello Marcel,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... thomas Bracchetti theme diviClosed Pre-purchase questions for Amelia   Updated June 5, 2023 at 1:23pm   2 Most recent comment from Aleksandar Vuković:Hello Thomas.Thank you for reaching out to us.Amelia is compatible with the Divi builder, but please note that on some installations, the live preview is not available in the Live Editor mode. Mayank Singh Can we make multiple sets of different services and categoriesClosed Pre-purchase questions for Amelia   Updated June 3, 2023 at 10:42am   2 Most recent comment from Uroš Jovanović:Hell Mayank,Thank you for reaching out to us.Can you please elaborate on what you are referring to and I will assist you with this? Looking forward to your reply. James Poindexter customer profile pageClosed Pre-purchase questions for Amelia   Updated June 2, 2023 at 8:15pm   9 Most recent comment from Aleksandar Vuković:Hello James.Marko is out of the office so I'll take over.This would be achievable in 2 ways:1. With the Recurring Appointments feature, where your customers would have the freedom to select how ... Deborah package questionClosed Pre-purchase questions for Amelia   Updated June 2, 2023 at 4:11pm   4 Most recent comment from Uroš Jovanović:Hello Debra,Thank you for your purchase.Please let me know if you have any other questions. sabat customers can't book a class after 1 personClosed Pre-purchase questions for Amelia   Updated June 2, 2023 at 10:28am   2 Most recent comment from Aleksandar Vuković:Hello Marion.Please access Amelia Settings/Activation Settings and enable the "Allow booking below minimum capacity" slider:If the minimum capacity is not reached, the appointment will remain in the " ... Mayank Singh Refund after cancelling appointmentClosed Pre-purchase questions for Amelia   Updated June 2, 2023 at 9:40am   2 Most recent comment from Aleksandar Vuković:Hello Mayank.Thank you for reaching out to us.Amelia doesn't yet have the auto-refund functionality. Our developers are working on it and it should be included in the near future, but I don' ... Susanna Erickson Back End DemoClosed Pre-purchase questions for Amelia   Updated June 2, 2023 at 9:06am   2 Most recent comment from Aleksandar Vuković:Hello Susanna.Thank you for reaching out to us.There's no free trial, but we have a 15-day money-back guarantee.During this time, you can reach out to us if you have any issues or uncertainties w ... Leon SchedulingClosed Pre-purchase questions for Amelia   Updated June 1, 2023 at 7:44pm   2 Most recent comment from Miloš Jovanović:Hi, Leon. Yes. You can achieve this by changing the Default Time Slot Step. Find it in main Amelia settings/General settings/Default Time Slot Step. This setting allows you to choose a default length ... Eduardo Configuration for a ClubClosed Pre-purchase questions for Amelia   Updated June 1, 2023 at 12:40pm   2 Most recent comment from Uroš Jovanović:Hello Eduardo,Thank you for expressing interest in the Amelia plugin.Amelia doesn't yet have a membership feature, but it will be developed as a part of the Developer license (maybe even as part ... Philipp SubscriptionsClosed Pre-purchase questions for Amelia   Updated June 1, 2023 at 12:13pm   2 Most recent comment from Uroš Jovanović:Hello Philipp,Thank you for reaching out to us.Thank you for your interest in our product.We currently don't have a subscription feature built-in, but it is planned to be included in our Pro and ... Lucy PayPal Pay in 3Closed Pre-purchase questions for Amelia   Updated May 31, 2023 at 4:34pm   2 Most recent comment from Aleksandar Vuković:Hello Lucy.Thank you for reaching out to us."Pay in 3" should be configured on your PayPal account, if I'm not mistaken. When I check out the PayPal integration, and test it with Sandbox credenti ... Carlos Alberto Agregar un estatus TerminadoClosed Pre-purchase questions for Amelia   Updated May 31, 2023 at 3:35pm   2 Most recent comment from Aleksandar Vuković:Hello Carlos.Thank you for reaching out to us.At the moment, Amelia only has "Pending", "Approved", "Canceled", "Rejected", and "No Show" statuses.There is no way to modify any of these, and we haven& ... modimple Recurring AppointmentClosed Pre-purchase questions for Amelia   Updated May 31, 2023 at 2:45pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.WIth the recurring appointment option, you can choose to either pay for all of the appointments at once, or pay only the first, and the rest of the appointments ...