We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Arnaud Gift cards and alternative solutionClosed Pre-purchase questions for Amelia   Updated February 20, 2024 at 8:50am   4 Most recent comment from Marko Davidović:Hello again,We understand that they are not the same but this is not built in Amelia at this time. As for any other plugins that can do that we are not aware of any that work with Amelia since we do ... jhon amelia eliteClosed Pre-purchase questions for Amelia   Updated February 20, 2024 at 8:36am   2 Most recent comment from Stefan Petrov:Hello jhon,Thanks for reaching out to us.You won't be able to find Amelia Elite online since this is our license with all features included. You can only find the Lite version online. You can bu ... Nick Verduijn Amelia pluginClosed Pre-purchase questions for Amelia   Updated February 20, 2024 at 7:27am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Not sure if this is correct. Please try to access it from some other device or from incognito mode. We went on your site but we can not see Amelia on your ... Shir Not LoadingClosed Pre-purchase questions for Amelia   Updated February 20, 2024 at 6:24am   2 Most recent comment from Marko Davidović:Hello Shir, Thank you for purchasing our product, and for reaching out to us. If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that the ... Bertrand Problem notificationsClosed Pre-purchase questions for Amelia   Updated February 19, 2024 at 6:15am   10 Most recent comment from Marko Davidović:Hello again Bertrand, No do not worry this comes with the job. All is good and the most important is that everything is fine now. Thank you for the kind wishes and we wish you all the best and hope y ... Jesus Creating packageClosed Pre-purchase questions for Amelia   Updated February 19, 2024 at 6:15am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You can set total number of appointment per package not per service like this  dBut when packages are in question there is no option where you limit the ... Данил payment for the Amelia plug-in with a visa cardClosed Pre-purchase questions for Amelia   Updated February 14, 2024 at 3:22pm   4 Most recent comment from Stefan Petrov:Hello Danil,These are the options from Paddle checkout, but you should be able to see the PayPal and Google Pay Stefan Bergmoser Scheduling/organising appointments for a group of more peopleClosed Pre-purchase questions for Amelia   Updated February 14, 2024 at 11:10am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Yes, Amelia support single and group appointments. When you create a service you set the capacity for this service and you decide if this is a single or g ... Nexigen Issues and questions about the Amelia agenda, please help!Closed Pre-purchase questions for Amelia   Updated February 13, 2024 at 9:45am   6 Most recent comment from Marko Davidović:Hello again,Glad to hear that and yes of course you can reach out to at any time. Once you acquire a new license please reach out to us in Amelia category and open a separate ticket for each question ... Bardo Integration with booking.comClosed Pre-purchase questions for Amelia   Updated February 12, 2024 at 5:28pm   2 Most recent comment from Uroš Jovanović:Hello Bardo,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... Chavernac Mobile responsive problemClosed Pre-purchase questions for Amelia   Updated February 12, 2024 at 11:03am   2 Most recent comment from Stefan Petrov:Hello Chavernac,Thanks for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can ... brousse show number of booking placesClosed Pre-purchase questions for Amelia   Updated February 8, 2024 at 12:00pm   2 Most recent comment from Stefan Petrov:Hello brousse,Thanks for reaching out to us.By default, the number of remaining slots for event is already visible on the Event listBut when configuring an Event, you have the option to select the max ... Lorinc Babos Booking full day with same day bookingClosed Pre-purchase questions for Amelia   Updated February 8, 2024 at 11:41am   5 Most recent comment from Uroš Jovanović:Hello Lorinc,Thank you for the update on this and for your patience.Can you please let me know how many employees you have on your website as there is no option for one employee to be booked for more ... Chris Giles Manage bookings in Woo AccountClosed Pre-purchase questions for Amelia   Updated February 7, 2024 at 9:26am   2 Most recent comment from Stefan Petrov:Hello Chris,Thanks for reaching out to us.Amelia does have integration with WooCoomerce, and the customers can use it as the payment provider. Once enabled, Amelia is creating test products (which are ... Roberto Publish amelia formaClosed Pre-purchase questions for Amelia   Updated February 7, 2024 at 7:10am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.The reason why the form is not visible for non-logged-in users is not in Amelia, but instead in your security settings. They're either configured in ...